BSOD during windows startup; can't safe mode; startup repair can't fix

frolic

New member
Local time
5:40 PM
Messages
2
Consistent BSOD during Windows startup for both normal mode and safe mode. BSOD problem started shortly after buggy installations of Microsoft Visual C++ 2005 x64, Microsoft .Net Framework 1.1, and AMD Catalyst Drivers 13.9; and turning off Microsoft .Net Framework 3.5.1.

Startup Repair is consistently unable to fix: 0x0000007e (0xffffffffc0000005, 0xfffff800033bf6d6, 0xfffff880009a7578, 0xfffff880009a6dd0).

I accessed the dump file of the BSOD-inflicted drive by usb-connecting it to the same pc, but that's now running a functioning, system hard-drive.

BlueScreenView shows these following files to be problematic:
atikmpag.sys
dxgkrnl.sys
dxgmms1.sys

The hash of the atikmpag.sys from the BSOD-inflicted drive is identical to the one in the functioning drive, so I don't think this is the root problem.
However, the hashes of the two dx files (dxgkrnl.sys, dxgmms1.sys) are different. I have replacement files for the broken dx files, but I don't have, nor know how to get, the access permission to replace them.

I'm at a loss for what I can try at this point. I used DM Log Collector and uploaded the resulting file. Any help is appreciated, thanks.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Mobile Core 2 Duo P9700 @ 2.80GHz Penry...8.00GB Dual-Channel DDR3 @ 531MHz (7-7-7-20)512MB ATI Mobility Radeon HD 4650 (COMPAL Ele...
Computer type
Laptop
Computer Manufacturer/Model Number
Sager
OS
Windows 7 Home Premium 64bit
CPU
Intel Mobile Core 2 Duo P9700 @ 2.80GHz Penryn 45nm
Motherboard
KHLB2 (U2E1)
Memory
8.00GB Dual-Channel DDR3 @ 531MHz (7-7-7-20)
Graphics Card(s)
512MB ATI Mobility Radeon HD 4650 (COMPAL Electronics)
Hard Drives
931GB Hitachi HGST HTS 721010A9E630 USB Device (USB (SATA))
Henry,

The cause of the problem may be related to a Windows 7 installation which has never seen any updates.
Code:
Host Name:                 HENRY-PC
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                6.1.7600 N/A Build [B][COLOR="Red"]7600[/COLOR][/B]
Can I just confirm, you have no way of booting into Windows at the moment. Correct?
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Yeah, I have no way of booting into Windows with the corrupted drive.

But the problem isn't the OS version because I took the dump file from the corrupted drive and put it into a fresh install of Windows 7 on another drive; this was the only way I could produce a log with the DM Log Collector since it only checks one directory for dump files. Sorry I should've mentioned this but forgot to. I attached the original dump file in case that helps.

The corrupted drive has the most recent updates for Windows 7 Home Premium x64 (January 2015 updates).

Is there any way I can at least access the files on the corrupted drive to back them up?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Mobile Core 2 Duo P9700 @ 2.80GHz Penry...8.00GB Dual-Channel DDR3 @ 531MHz (7-7-7-20)512MB ATI Mobility Radeon HD 4650 (COMPAL Ele...
Computer type
Laptop
Computer Manufacturer/Model Number
Sager
OS
Windows 7 Home Premium 64bit
CPU
Intel Mobile Core 2 Duo P9700 @ 2.80GHz Penryn 45nm
Motherboard
KHLB2 (U2E1)
Memory
8.00GB Dual-Channel DDR3 @ 531MHz (7-7-7-20)
Graphics Card(s)
512MB ATI Mobility Radeon HD 4650 (COMPAL Electronics)
Hard Drives
931GB Hitachi HGST HTS 721010A9E630 USB Device (USB (SATA))
Back
Top