Solved BSOD during Windows Update

[m3lior]

I was installing some updates (I think one driver, new definitions for windows defender, and a couple of random updates), and had restarted my computer. It went to the update screen where is shows the % finished before booting up and the it went to a BSOD. The computer started up again, and it went back to the update screen. It did the BSOD one more time, and then after the reboot it went and logged normally into windows, without finishing the updates (I believe it only got as far as %35. The BSOD Dump file is attached.

Thanks for your help!

 

[Arc]

Something is puzzling there ...

May I ask you one pardon question? How long you are using the Convent Eye program?

Is this program has anything to do with 11th October, Thursday?

If not, can you remember what have you done on that day?

Depending on your answer only, I can suggest you anything.

Why?

It is crashed on cewd32.sys. Not a single info is available on it all over the internet.

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*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {9a58e000, 0, 830b9a51, 0}

*** WARNING: Unable to verify timestamp for cewd32.sys
*** ERROR: Module load completed but symbols could not be loaded for cewd32.sys
[B][COLOR=Red]Probably caused by : cewd32.sys [/COLOR][/B]( cewd32+217b )

Followup: MachineOwner
---------

And, the driver's date is 11th October, Thursday.

lmvm cewd32
start    end        module name
91bc0000 91bca000   cewd32   T (no symbols)           
    Loaded symbol image file: cewd32.sys
    Image path: \??\C:\Windows\system32\Drivers\cewd32.sys
  [COLOR=Red]  Image name: cewd32.sys
    Timestamp:       [B] Thu Oct 11 22:28:11 2012 [/B][/COLOR](5076FAA3)
    CheckSum:         0000913E
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

It is my wild guess that it is Convent Eye (the cewd32... C is for convent and e is for eye, I am guessing).

If you have installed the program by a nearly date, uninstall it, the crashes will not be there.

Waiting for your reply.

 

[m3lior]

Thanks for the response! Actually, that does not come as a major surprise. Earlier the program was causing crashes while I was updating steam, but I worked together with their customer service reps to solve the problem. Oh well, I guess it is not to be. Thank you for letting me know, I will uninstall the program.

 

[Arc]

Or Contract the customer service again.

Update the thread with the results.

 

[m3lior]

Alright, I uninstalled the program and the crashes have stopped! Thanks again.

 

[m3lior]

Alright, so I was re-installing a game on Steam recently, and I had Google music manager open on my computer after an install. The computer was just sitting for about 15 minutes, and then it had another BSOD. The file is attached.

 

[Arc]

It is caused by Realtek RTL8192C Wireless USB drive.

.....
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {201, 2, 1, 8fc732bb}

Unable to load image \SystemRoot\system32\DRIVERS\RTL8192cu.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8192cu.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8192cu.sys
[B][COLOR=Red]Probably caused by : RTL8192cu.sys [/COLOR][/B]( RTL8192cu+6f2bb )

Followup: MachineOwner
---------

And it is very old, too.

lmvm RTL8192cu
start    end        module name
8fc04000 8fceb000   RTL8192cu T (no symbols)           
    Loaded symbol image file: RTL8192cu.sys
    Image path: \SystemRoot\system32\DRIVERS\RTL8192cu.sys
    [COLOR=Red]Image name: RTL8192cu.sys
    Timestamp:        Tue Jul 13 08:44:25 2010[/COLOR] (4C3BDA11)
    CheckSum:         000A0CBD
    ImageSize:        000E7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Realtek

The latest nVidia display driver is problematic. I experienced it myself, and seen in a lot of threads, including your.

82f299b8  9299952dUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x19252d[/COLOR]

Roll back to the immediate earlier stable version.

• Download and install Driver Fusion.
• Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
• Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Also, disable USB Selective Suspense.
http://www.sevenforums.com/tutorials/147369-usb-selective-suspend-turn-off.html

Let us know the results.

 

[m3lior]

Thanks for the speedy response! I made all of the suggested changes and am installing a new game but have not had any more BSOD yet. I'll let you know if anything else comes up. Thanks again!

 

[Arc]

Best of luck. There may be further issues, and in that case let us know.

 

[m3lior]

So, it happened again. I was playing Planetside 2 and it crashed (which unfortunately is not a rare occurrence). After I clicked ok for the crash, the BSOD hit. Log attached. Thank you guys for this, it is much appreciated.

 

[Arc]

It is caused by Realtek RTL8192C Wireless USB driver.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {201, 2, 1, 95e9f2bb}

Unable to load image \SystemRoot\system32\DRIVERS\RTL8192cu.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8192cu.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8192cu.sys
[COLOR=Red]Probably caused by : RTL8192cu.sys[/COLOR] ( RTL8192cu+6f2bb )

Followup: MachineOwner
---------

And that is very old, too.

lmvm RTL8192cu
start    end        module name
95e30000 95f17000   RTL8192cu T (no symbols)           
    Loaded symbol image file: RTL8192cu.sys
    Image path: \SystemRoot\system32\DRIVERS\RTL8192cu.sys
  [COLOR=Red]  Image name: RTL8192cu.sys
    Timestamp:        Tue Jul 13 08:44:25 2010[/COLOR] (4C3BDA11)
    CheckSum:         000A0CBD
    ImageSize:        000E7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Realtek.