BSOD dxgkrnl.sys

TheRong

New member
Local time
3:57 AM
Messages
7
Hello

My computer gets a BSOD randomly when I'm playing Starcraft II, don't seem to be an issue with other games. I checked one of the dumps and it seems to be a dxgkrnl.sys error, but I can't seem to fix it

- Windows 7 64bit
- No original OS installed
- Full retail version
- Hardware is around 1 year old
- Around 3 month since last re-install
 
Last edited:

My Computer

OS
Windows 7 64bit
CPU
I7 940 2,93GHz
Graphics Card(s)
Geforce GTX 580
Screen Resolution
1920 x 1080
Hi and welcome to the forum. Sorry you are having a problem. Oops, you uploaded the JCGriff tool rather than the files it generates. Run the tool and try again.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
oh.. my bad, it should be there now
 

My Computer

OS
Windows 7 64bit
CPU
I7 940 2,93GHz
Graphics Card(s)
Geforce GTX 580
Screen Resolution
1920 x 1080
Yep, you got it this time. Thanks. I looked at your three most recent dumps.
Error code 50 (2X), PAGE_FAULT_IN_NONPAGED_AREA. Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.

Error code A, IRQL_NOT_LESS_OR_EQUAL. Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.
Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a0e000 PsLoadedModuleList = 0xfffff800`02c4be50
Debug session time: Mon Nov 22 19:09:05.337 2010 (GMT-5)
System Uptime: 0 days 7:12:18.690
Loading Kernel Symbols
...............................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a043779590, 1, fffff8800fc01983, 5}


Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmDestroyAllocation+43 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a043779590, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff8800fc01983, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb60e0
 fffff8a043779590 

FAULTING_IP: 
dxgmms1!VidMmDestroyAllocation+43
fffff880`0fc01983 4c8908          mov     qword ptr [rax],r9

MM_INTERNAL_CODE:  5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  hon.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88008eb4830 -- (.trap 0xfffff88008eb4830)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8a043779590 rbx=0000000000000000 rcx=fffffa8007c49000
rdx=fffff8a008faff00 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800fc01983 rsp=fffff88008eb49c0 rbp=fffffa8007c49000
 r8=fffff8a00b8ce730  r9=fffff8a003779590 r10=0000000000000000
r11=fffff88003ee3120 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
dxgmms1!VidMmDestroyAllocation+0x43:
fffff880`0fc01983 4c8908          mov     qword ptr [rax],r9 ds:fffff8a0`43779590=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002afd8c1 to fffff80002a7e740

STACK_TEXT:  
fffff880`08eb46c8 fffff800`02afd8c1 : 00000000`00000050 fffff8a0`43779590 00000000`00000001 fffff880`08eb4830 : nt!KeBugCheckEx
fffff880`08eb46d0 fffff800`02a7c82e : 00000000`00000001 fffff8a0`03779590 fffffa80`079ff000 fffffa80`0793f010 : nt! ?? ::FNODOBFM::`string'+0x40e8b
fffff880`08eb4830 fffff880`0fc01983 : fffffa80`07914680 fffff880`08eb4a10 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`08eb49c0 fffff880`10926fb3 : 00000000`00000000 00000000`00000000 fffff8a0`09d24000 00000000`00000174 : dxgmms1!VidMmDestroyAllocation+0x43
fffff880`08eb49f0 fffff880`1093967c : fffff8a0`09d29130 00000000`00000000 00000000`00000000 fffff8a0`09d24068 : dxgkrnl!DXGDEVICE::DestroyAllocations+0x5eb
fffff880`08eb4ae0 fffff880`1091e815 : 00000000`fffffeda fffff8a0`084b60b0 fffff880`08eb4ca0 fffffa80`07c21000 : dxgkrnl!DXGDEVICE::~DXGDEVICE+0x19c
fffff880`08eb4b50 fffff880`1093a7ea : fffffa80`08376060 fffffa80`08376060 00000000`fffdb000 fffff8a0`09d24000 : dxgkrnl!DXGADAPTER::DestroyDevice+0x1c9
fffff880`08eb4b80 fffff960`0024b8b2 : 00000000`00000020 fffff880`08eb4c00 00000000`000007da 00000000`74ba5fe4 : dxgkrnl!DxgkDestroyDevice+0x1f6
fffff880`08eb4bf0 fffff800`02a7d993 : fffffa80`08376060 fffff880`08eb4ca0 00000000`fffdb000 fffffa80`0685c7f0 : win32k!NtGdiDdDDIDestroyDevice+0x12
fffff880`08eb4c20 00000000`74bc123a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008e308 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74bc123a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidMmDestroyAllocation+43
fffff880`0fc01983 4c8908          mov     qword ptr [rax],r9

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgmms1!VidMmDestroyAllocation+43

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

FAILURE_BUCKET_ID:  X64_0x50_dxgmms1!VidMmDestroyAllocation+43

BUCKET_ID:  X64_0x50_dxgmms1!VidMmDestroyAllocation+43

Followup: MachineOwner
---------

Debug session time: Sat Nov 27 10:43:32.892 2010 (GMT-5)
System Uptime: 0 days 3:22:22.985
Loading Kernel Symbols
...............................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa80457ee173, 2, 0, fffff80002a931fc}

Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+555 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa80457ee173, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002a931fc, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb20e0
 fffffa80457ee173 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MiInsertPageInFreeOrZeroedList+3cc
fffff800`02a931fc 0fb6472b        movzx   eax,byte ptr [rdi+2Bh]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  SC2.exe

TRAP_FRAME:  fffff88009794020 -- (.trap 0xfffff88009794020)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000003 rbx=0000000000000000 rcx=00000000057ee003
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a931fc rsp=fffff880097941b0 rbp=fffff88009794200
 r8=fffff80002c48720  r9=fffff88009794258 r10=fffff80002cb4840
r11=0000058000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!MiInsertPageInFreeOrZeroedList+0x3cc:
fffff800`02a931fc 0fb6472b        movzx   eax,byte ptr [rdi+2Bh] ds:00000000`0000002b=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a79ca9 to fffff80002a7a740

STACK_TEXT:  
fffff880`09793ed8 fffff800`02a79ca9 : 00000000`0000000a fffffa80`457ee173 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`09793ee0 fffff800`02a78920 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`09794020 fffff800`02a931fc : fffff800`02c48728 fffff880`09794200 00000000`00000002 00000000`00000001 : nt!KiPageFault+0x260
fffff880`097941b0 fffff800`02aac0bf : 00000000`00000000 fffff680`002aed80 00000000`00000000 fffffa80`0809c3a0 : nt!MiInsertPageInFreeOrZeroedList+0x3cc
fffff880`097942b0 fffff800`02aab381 : 00000000`00000200 fffff680`002aed80 fffffa80`0691ca60 fffffa80`0691ca60 : nt!MiDeletePteRun+0x49f
fffff880`09794460 fffff800`02abc0da : 00000000`00000000 00000000`55db1fff fffffa80`00000000 fffffa80`00000000 : nt!MiDeleteVirtualAddresses+0x408
fffff880`09794620 fffff800`02a79993 : ffffffff`ffffffff fffff8a0`02b429d0 fffff8a0`02b429c8 fffff8a0`00008000 : nt!NtFreeVirtualMemory+0x5ca
fffff880`09794710 fffff800`02a75f30 : fffff880`04864a0d fffff880`09794ca0 00000000`00000003 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
fffff880`097948a8 fffff880`04864a0d : fffff880`09794ca0 00000000`00000003 00000000`00000000 00000000`00000600 : nt!KiServiceLinkage
fffff880`097948b0 fffff880`0488a64a : fffff8a0`02b42990 fffffa80`06b16570 00000000`00003000 00000000`00000400 : dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+0x555
fffff880`09794980 fffff960`0021bb16 : 00000000`0aeae6b0 fffff880`09794ca0 00000000`08823800 fffff800`00003000 : dxgkrnl!DxgkRender+0x502
fffff880`09794bf0 fffff800`02a79993 : fffffa80`05993780 00000000`00000300 00000000`00000000 fffffa80`058f4b00 : win32k!NtGdiDdDDIRender+0x12
fffff880`09794c20 00000000`7593143a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0aeae688 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7593143a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+555
fffff880`04864a0d 4c8b5c2448      mov     r11,qword ptr [rsp+48h]

SYMBOL_STACK_INDEX:  9

SYMBOL_NAME:  dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+555

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ac5509e

FAILURE_BUCKET_ID:  X64_0xA_dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+555

BUCKET_ID:  X64_0xA_dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+555

Followup: MachineOwner
---------
You have one out of date driver loading on your system. Update this driver.
Rt64win7.sys - Latest PCIe GBE (GigaBit Ethernet) drivers here: Realtek
Enable Driver Verifier following the instructions in this tutorial: Driver Verifier - Enable and Disable. Use your computer normally while Driver Verifier is running. If Driver Verifier enables a faulty driver, it will trigger a BSOD. Upload and and all Driver Verifier enabled dumps. Run it for about 36 hours.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Okay thanks, ill try that and reply back
 

My Computer

OS
Windows 7 64bit
CPU
I7 940 2,93GHz
Graphics Card(s)
Geforce GTX 580
Screen Resolution
1920 x 1080
You are welcome.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hello again

Not sure if it is the same BSOD but this just happend when i tried to alt tab from full screen. But this isn't the first time.
(I have already installed the missing driver)
 

My Computer

OS
Windows 7 64bit
CPU
I7 940 2,93GHz
Graphics Card(s)
Geforce GTX 580
Screen Resolution
1920 x 1080
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