BSOD , error 0x00000116 - atikmpag.sys

[MorhaflababidiZ]

Hi I'm new to this forum and I'm asking for help

I'm getting BSOD and it is caused by the display driver . . and atikmpag.sys is the file that is causing the problem , I searched alot on the internet I tried many solutions but the problem is still appearing

This is my file as it is stated in the instructions and this is a picture of the BSOD .

Thank you ​

 

[Arc]

Please dont format the text.

Uninstall the installed display driver using Display Driver Uninstaller. Then try to install the CCC 14.4 WHQL only.

Does it improve the situation, or it also causes the same BSOD and runs the computer with generic display only? Let us know.

 

[MorhaflababidiZ]

Which one should I tick ?

 

[Arc]

Get them all.

 

[MorhaflababidiZ]

There is no display driver in it.. The screen didn't change and in Device manager the Display adapter is still the same (Standard VGA Graphics Adapter)

 

[Arc]

There is no display driver in it.. The screen didn't change and in Device manager the Display adapter is still the same (Standard VGA Graphics Adapter)

We are on the right track ..... now continue experimenting one more time only.

Try to install 14.12 once again .... and report back in the same way.

 

[MorhaflababidiZ]

Ok , This is Catalyst software suite OMEGA (14.12) I installed it from here :Desktop ..... Now Which one should I tick ?

 

[Arc]

Keep the AMD display driver, that one is the must. About the rest, those are optional, depending on user's choice.

 

[MorhaflababidiZ]

This couldn't solve the problem.. The laptop couldn't boot normaly .. I should boot it using safe mode

 

[Arc]

Now we may arrive at the decision.

This graphics card is not being able to take the load of the driver, that it it is failing. It fails to detect the display driver, or even it detects and installs, cannot use it. The main difference between normal mode and safe mode is that the safe mode does not use the graphics driver, uses the generic vgapnp display only.

Apply any other graphics card there and see how it goes. If the computer has the option of onboard graphics, try it too. If it goes good with any other display device, then it will be confirmed that the card is failing.

 

[MorhaflababidiZ]

I want to know why it happened suddenly. Since I bought this laptop the BSOD never appeared

 

[Arc]

I cannot answer this question. I can help you to identify what is causing a problem.