BSOD,error 0x00000116 on startup or AMD display has stopped/recovered

studio1558

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5:08 PM
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The past few days I've been trying to get my graphics card (ATI AMD Radeon 5470) to work properly with little success. I downloaded nirsoft BSOD and I'll attach its text file. I played around with the atikmpag.sys files and got my studio 1558 to boot the other day, until about 30 secs-in I'll get the display recovery message till it freezes and gives me the same bsod. I've already taken apart the laptop and applied new thermal paste/ cleaned out the heatsink and the processors now run below the average temps for this specific model (1558 i7). I'm running out of ideas, I've reset my windows and now can't even get the laptop display to boot at all with the driver enabled. I'm currently connected by VGA. Thank-you to whoever takes the time to read this, feedback will be greatly appreciated. Edited the attached file, sorry first time.
 
Last edited:

My Computer My Computer

At a glance

64 bit windows 7 home premiumIntel Core i7 @ 1.6Ghz8 GB RamATI AMD Radeon 5470 HD series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
64 bit windows 7 home premium
CPU
Intel Core i7 @ 1.6Ghz
Memory
8 GB Ram
Graphics Card(s)
ATI AMD Radeon 5470 HD series
Hard Drives
Kingston SV200S3128G ATA Device
Browser
chrome

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
updated

Thanks axod, I updated the attached file
 

My Computer My Computer

At a glance

64 bit windows 7 home premiumIntel Core i7 @ 1.6Ghz8 GB RamATI AMD Radeon 5470 HD series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
64 bit windows 7 home premium
CPU
Intel Core i7 @ 1.6Ghz
Memory
8 GB Ram
Graphics Card(s)
ATI AMD Radeon 5470 HD series
Hard Drives
Kingston SV200S3128G ATA Device
Browser
chrome

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
i updated the window found my original cd

still have the same atikmpag issue. I attached an updated file dump. thank-you axeo for your feedback
 

My Computer My Computer

At a glance

64 bit windows 7 home premiumIntel Core i7 @ 1.6Ghz8 GB RamATI AMD Radeon 5470 HD series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
64 bit windows 7 home premium
CPU
Intel Core i7 @ 1.6Ghz
Memory
8 GB Ram
Graphics Card(s)
ATI AMD Radeon 5470 HD series
Hard Drives
Kingston SV200S3128G ATA Device
Browser
chrome
Make sure that you update Windows, it is critical vulnerable.
Code:
OS Version:                6.1.7600 N/A Build 7600

I'm aware that Windows has been reinstalled, though I have no idea why.
Code:
Original Install Date:     5/19/2016, 5:22:07 PM
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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