BSOD error 0xc0000185.

[DzeryCZ]

Hello,

My notebook (running on Windows 7) time to time show BSOD.
Most of time when i'm not working on them. It's just turned on and play some music.


DEBUG info:

1: kd>  !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: c04a6cf0, lock type that was held (value 1,2,3, or PTE address)
Arg2: c0000185, error status (normally i/o status code)
Arg3: 34b448c0, current process (virtual address for lock type 3, or PTE)
Arg4: 94d9ea96, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

TRAP_FRAME:  9a8558c0 -- (.trap 0xffffffff9a8558c0)
ErrCode = 00000000
eax=94d9ea94 ebx=94d8d0a4 ecx=832806a3 edx=8c61a6a8 esi=8c61a6a8 edi=00000070
eip=83254edc esp=9a855934 ebp=9a85593c iopl=0         nv up ei ng nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010282
nt!CmpDoCompareKeyName+0x17:
83254edc f6400220        test    byte ptr [eax+2],20h       ds:0023:94d9ea96=00
Resetting default scope

LAST_CONTROL_TRANSFER:  from 830ec6cd to 83114b3c

STACK_TEXT:  
9a855724 830ec6cd 0000007a c04a6cf0 c0000185 nt!KeBugCheckEx+0x1e
9a855798 830e494e 8675ed94 9a8557f0 8316c300 nt!MiWaitForInPageComplete+0x2fd
9a85582c 830bf3aa 8316c300 94d9ea96 8675ed00 nt!MiIssueHardFault+0x3b2
9a8558a8 8307d8c8 00000000 94d9ea96 00000000 nt!MmAccessFault+0x29fc
9a8558a8 83254edc 00000000 94d9ea96 00000000 nt!KiTrap0E+0xdc
9a85593c 832404b6 9a8559f0 0079ba90 00000011 nt!CmpDoCompareKeyName+0x17
9a855964 832402e8 8c61a6a8 9a8559f0 9a8559b8 nt!CmpCompareInIndex+0x107
9a855984 832beae5 8c61a6a8 0000000f 9a8559f0 nt!CmpFindSubKeyInLeafWithStatus+0x65
9a8559c0 8326f57d 9a8559f0 9a855a64 9a855c18 nt!CmpFindSubKeyByNameWithStatus+0xb5
9a855b48 8325970b 8c60a5d8 859985d8 87b4a008 nt!CmpParseKey+0x938
9a855bc4 8327f959 00000000 9a855c18 00000040 nt!ObpLookupObjectName+0x4fa
9a855c20 83277094 0116edc8 859985d8 01fb4801 nt!ObOpenObjectByName+0x165
9a855d00 83271de7 0116eeec 00000001 0116edc8 nt!CmOpenKey+0x1f4
9a855d1c 8307a6da 0116eeec 00000001 0116edc8 nt!NtOpenKeyEx+0x18
9a855d1c 773b6194 0116eeec 00000001 0116edc8 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0116ee08 00000000 00000000 00000000 00000000 0x773b6194


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiWaitForInPageComplete+2fd
830ec6cd cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MiWaitForInPageComplete+2fd

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  5147d3b2

IMAGE_VERSION:  6.1.7600.17273

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  0x7a_c0000185_nt!MiWaitForInPageComplete+2fd

BUCKET_ID:  0x7a_c0000185_nt!MiWaitForInPageComplete+2fd

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x7a_c0000185_nt!miwaitforinpagecomplete+2fd

FAILURE_ID_HASH:  {980931f6-2517-16e9-d7af-6087df0f8429}

Followup: MachineOwner

Any suggestion will be appreciated. Thank you.

 

[americancritic2]

Hello and welcome to the sevens forum.

The BSOD experts needs you to follow these instructions as they need the mini dump files ect.

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[DzeryCZ]

mini dump files

Hello,

Here is the required zip file.

Many thanks for your assistance.

 

[Boozad]

First of all can you update to Service Pack 1 via Windows Updates.

N zev hostitele:                     LUCIE-PC
N zev operaŸn¡ho syst‚mu:            Microsoft Windows 7 Ultimate 
Verze operaŸn¡ho syst‚mu:            [COLOR=Red]6.1.7600 Nen¡ k dispozici Sestaven¡ 7600[/COLOR]
Vìrobce operaŸn¡ho syst‚mu:          Microsoft Corporation
Konfigurace operaŸn¡ho syst‚mu:      Samostatn  pracovn¡ stanice
Typ sestaven¡ operaŸn¡ho syst‚mu:    Multiprocessor Free
Registrovanì vlastn¡k:               Lucie
Registrovan  spoleŸnost:             
ID produktu:                         00426-OEM-8992662-00497
Datum p…vodn¡ instalace:             23.1.2010, 22:22:28
¬as spuçtØn¡ syst‚mu:                13.5.2015, 20:23:13
Vìrobce syst‚mu:                     LENOVO
Model syst‚mu:                       20023               
Typ syst‚mu:                         X86-based PC