BSOD error OxOOOOOOD1

[D List]

Hey all,

I've been having this BSOD issue for about 6 or 7 months. I'll just be on my computer using the internet, or playing a video game(any video game, not specific), and then my internet cuts out. I go to reboot and it BSOD's. If I'm in game, it will BSOD without trying to reboot. I've tried a lot to figure out whats going on with my machine, but nothings worked. It happens very randomly. (ie: The comp will go multiple days without a single BSOD, and sometimes it happens multiple times in a row.) I've dusted it really well, run CCleaner, run Microsoft Security Essentials(and more, just cant remember what else), and when that didn't work, I stopped trying because I didn't want to possibly make things worse. I'm not exactly that knowledgeable in computers, so try to make any explanations as "user friendly" as possible. I've attached two pictures of the BSOD screen, and the zip file from the SF Diag tool. Please help!!!

P.S. My Networking Card fried about 3 weeks after I got my computer, and I didnt think anything of it because I also had a wireless usb adapter, so I haven't taken it out. A friend of mine mentioned that could be part of the problem. I appreciate any and all feedback!!!

 

[z3r010]

You forgot the attachments

 

[D List]

hmm, well i just did the same attachments process as i did with my original post, so i hope it worked this time.


View attachment 230280

View attachment 230281

View attachment 230282

 

[z3r010]

It worked.

There was only one dump and it was blaming EtronXHCI.sys - Etron USB 3.0 Extensible Host Controller Driver.

Driver Reference Table - EtronXHCI.sys

Have a look and see if you can find an updated driver for the device and see how you go.

 

[D List]

Etron USB 3.0 drivers for Windows


so i got to that page^... not sure which to dl though.

 

[z3r010]

I've just been looking at your mobo specs and found a newer driver on gigabytes page - GIGABYTE - Motherboard - Socket 1155 - GA-Z68A-D3-B3 (rev. 1.0)

 

[D List]

Awesome, thanks man. Bout to install, will repost an update.

 

[D List]

So is the install really as simple as dl'ing it and pressing run after you click the finished dl? nothing else popped up, so i assume it just plugged itself right in, so to speak...?

 

[z3r010]

That should of been all that's needed, just keep an eye on it and let us know if it BSOD's again.

 

[D List]

Hello again, back with the same issue. Not sure what to do. Please halp.

 

[koolkat77]

See if this helps:

Hi.

Both crashes\bsod point to EtronXHCI.sys your Etron USB 3.0 Extensible Host Controller Driver.

We have a little info about this driver.

Etron Technology Inc.

I suggest for now that you disable the EtronXHCI.sys driver.

This will show whether it is really the cause or is just being blamed. Go to C:\Windows\System32\drivers and rename it by changing the .sys extension to something else like .old. Be aware this will also "break" the software that uses this driver.

EtronXHCI.sys to EtronXHCI.old

Finish and post back.

 

[D List]

alright man i switched it from .sys to .old. now the waiting game i shall play.

 

[koolkat77]

Thanks
Whether it solves or does not solve your problem.. remember to post back here.

 

[D List]

When I left my house earlier, my comp was on. When I came home, it was off. And two of my usb ports are dead.

 

[koolkat77]

I'm sorry if I created more troubles for you. I will call for more help.

In that between you may go through these:
http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html
USB port may stop working after you remove or insert a USB device