Solved BSOD Error

[Redo07]

Hy !
I've got a blue screen error at 0X0000000a. I checked with Blue Screen View, and got an IRQL_NOT_LESS_OR_EQUAL problem. Please give me some advice for solving this issue. Thanks !

 

[Golden]

Please follow steps outlined here to get BSOD help:

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[Redo07]

My mistake, i'm sorry.
I followed the procedure, the result is attached to this message. I look forward to your reply, thanks !

 

[Golden]

OS Name	Microsoft Windows XP Professional
Version	5.1.2600 Service Pack 3 Build 2600
OS Manufacturer	Microsoft Corporation
System Name	PREZENTARE-H2
System Manufacturer	Dell Inc.
System Model	OptiPlex 755
System Type	X86-based PC
Processor	x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2327 Mhz
BIOS Version/Date	Dell Inc. A04, 11/5/2007

Windows XP????

 

[Redo07]

yes, it's an XP on the system with BSOD error.

 

[Golden]

Sorry, I really have no idea how to tackle those

 

[Redo07]

Ok, thank you ! I will try to figure out myself, i've been adviced to make a memtest, and also a chkdsk on hard-drive.

 

[Golden]

I'm not sure if the bugcheck codes are the same, but you could try this for a Memory Test:

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[Dsprague]

I'm not sure if the bugcheck codes are the same, but you could try this for a Memory Test:

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

The Bug check codes are the same or at least similar in nature, though This particular code is one I have not come across, but a quick poke through the dump files shows me two things of note first it seems that some of your problems are coming from Kaspersky:

9847c494  ba1c1540Unable to load image klfltdev.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klfltdev.sys
*** ERROR: Module load completed but symbols could not be loaded for klfltdev.sys
 klfltdev+0x9540

and

9847c4c4  a3bb59fbUnable to load image klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0x1e9fb

Driver Reference Table - klif.sys

Please remove it with the Kaspersky Removal Tool. Then replace it with a combination of Microsoft Security Essentials and Malwarebytes Anti-malware. Tip when installing Malwarebytes be sure to uncheck the box asking you to start a free trial.

the other thing I noticed was the Intel storage driver acting up:

Unable to load image iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys

Driver Reference Table - iaStor.sys

Please update the driver from here: https://downloadcenter.intel.com/Se...="Intel+Rapid+Storage+Technology+(Intel+RST)"

 

[Redo07]

Solved

The issue appears to be solved, after i reinstalled the Intel Storage Driver. I shall give you another feedback in a few days. Thank you for your support guys !

 

[Dsprague]

Glad to hear things got all sorted.