BSOD every few hours while using the computer

shadow786 · Oct 11, 2013

Hello,

I am a new user on this forum. I have had BSOD on this new computer I bought a couple of times now. I have attached the zip file which the instruction thread told me to. I have tried rebooting computer, I have done windows updates, I have restored my computer but this still won't stop.

Here is my computer information:

Here is more information about my problem.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 595E2256
BCP2: 00000002
BCP3: 00000001
BCP4: 93A330B8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101013-25131-01.dmp
C:\Users\Robin\AppData\Local\Temp\WER-31574-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

YoYo155 · Oct 11, 2013

Hello and welcome

.
Unfortunately the bugchecks are caused by a very old wireless adapter that doesn't
have any driver updates past Windows Vista

.
I honestly think that you should check if the rest of the hardware is compatible with Windows 7.

Windows 7 Upgrade Advisor - Download - Microsoft Windows

Bugcheck:

Code:

BugCheck D1, {5d5ec047, 2, 0, 89967860}

Unable to load image \SystemRoot\system32\DRIVERS\athrusb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrusb.sys
Probably caused by : nwifi.sys ( nwifi!Dot11GetSenderAddr+e )

The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

Code:

STACK_TEXT:  
829768cc 89967860 badb0d00 00000001 85b37a38 nt!KiTrap0E+0x2cf
82976940 8996b02e 85f99fa0 00000000 85bb1008 nwifi!Dot11GetSenderAddr+0xe
829769c8 8996b3ec 85bb1008 00000030 85f0a518 nwifi!Pt6RepackRecvNBL+0xb0
829769f4 88876a2e 8611e010 85f0a518 00000000 nwifi!Pt6Receive+0x128
82976a1c 88821c1e 85e2d0e0 85f0a518 00000000 ndis!ndisMIndicateReceiveNetBufferListsInternal+0x62
82976a44 898270a4 85e2d0e0 85f0a518 00000000 ndis!NdisMIndicateReceiveNetBufferLists+0x52
WARNING: Stack unwind information not available. Following frames may be wrong.
82976a80 89826be3 85ee2028 00000000 00000002 [COLOR=Red][B][U]athrusb[/U][/B][/COLOR]+0xd0a4
82976a94 8987207a 85ee2028 85ef3910 00000001 [COLOR=Red][U][B]athrusb[/B][/U][/COLOR]+0xcbe3
82976ab8 89871dd0 85ee2500 00000002 82976ae0 [COLOR=Red][B][U]athrusb[/U][/B][/COLOR]+0x5807a
82976ac8 89874a93 85ee2500 85f61048 000005d8 [COLOR=Red][U][B]athrusb[/B][/U][/COLOR]+0x57dd0
82976ae0 88429ea5 7a4c85c0 7a09eff0 000005d8 [COLOR=Red][U][B]athrusb[/B][/U][/COLOR]+0x5aa93
82976b0c 8843e317 7a0e1838 7a4c85c0 85f1e60c Wdf01000!FxUsbPipeContinuousReader::_FxUsbPipeRequestComplete+0x3c
82976b38 88422c36 85f1e6b0 85b37a38 00000000 Wdf01000!FxRequestBase::CompleteSubmitted+0xf6
82976b54 88422cde 01f1e7c0 84cba098 82976b8c Wdf01000!FxIoTarget::RequestCompletionRoutine+0x12d
82976b64 828d9896 00000000 85f1e6b0 85f1e7c0 Wdf01000!FxIoTarget::_RequestCompletionRoutine+0x35
82976b8c 828b8b33 00000000 85f1e6b0 84cba098 nt!IopUnloadSafeCompletion+0x45
82976bd0 8d820868 82890334 85524008 00000000 nt!IopfCompleteRequest+0x128
82976c00 8d821178 850cab30 85f1e6b0 85f1e654 [COLOR=Blue][B][U]USBPORT[/U][/B][/COLOR]!USBPORT_Core_iCompleteDoneTransfer+0x6e0
82976c2c 8d8249af 859f2028 859f20f0 859f2a98 [COLOR=Blue][U][B]USBPORT[/B][/U][/COLOR]!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x33b
82976c54 8d81ed18 859f2028 859f2a98 859f2002 [COLOR=Blue][U][B]USBPORT[/B][/U][/COLOR]!USBPORT_Core_UsbIocDpc_Worker+0xbc
82976c78 828b83b5 859f2aa4 859f2002 00000000 [COLOR=Blue][U][B]USBPORT[/B][/U][/COLOR]!USBPORT_Xdpc_Worker+0x173
82976cd4 828b8218 82979d20 82983280 00000000 nt!KiExecuteAllDpcs+0xf9
82976d20 828b8038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5
82976d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38

Driver Reference Table - athrusb.sys

Code:

Belkin Wireless G USB Network Adapter

Please remove the driver.

Post back with the results

.

shadow786 · Oct 11, 2013

YoYo155 said:

Hello and welcome

.
Unfortunately the bugchecks are caused by a very old wireless adapter that doesn't
have any driver updates past Windows Vista

.
I honestly think that you should check if the rest of the hardware is compatible with Windows 7.

Windows 7 Upgrade Advisor - Download - Microsoft Windows

Bugcheck:

Code:

BugCheck D1, {5d5ec047, 2, 0, 89967860}

Unable to load image \SystemRoot\system32\DRIVERS\athrusb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrusb.sys
Probably caused by : nwifi.sys ( nwifi!Dot11GetSenderAddr+e )

The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

Code:

STACK_TEXT:  
829768cc 89967860 badb0d00 00000001 85b37a38 nt!KiTrap0E+0x2cf
82976940 8996b02e 85f99fa0 00000000 85bb1008 nwifi!Dot11GetSenderAddr+0xe
829769c8 8996b3ec 85bb1008 00000030 85f0a518 nwifi!Pt6RepackRecvNBL+0xb0
829769f4 88876a2e 8611e010 85f0a518 00000000 nwifi!Pt6Receive+0x128
82976a1c 88821c1e 85e2d0e0 85f0a518 00000000 ndis!ndisMIndicateReceiveNetBufferListsInternal+0x62
82976a44 898270a4 85e2d0e0 85f0a518 00000000 ndis!NdisMIndicateReceiveNetBufferLists+0x52
WARNING: Stack unwind information not available. Following frames may be wrong.
82976a80 89826be3 85ee2028 00000000 00000002 [COLOR=Red][B][U]athrusb[/U][/B][/COLOR]+0xd0a4
82976a94 8987207a 85ee2028 85ef3910 00000001 [COLOR=Red][U][B]athrusb[/B][/U][/COLOR]+0xcbe3
82976ab8 89871dd0 85ee2500 00000002 82976ae0 [COLOR=Red][B][U]athrusb[/U][/B][/COLOR]+0x5807a
82976ac8 89874a93 85ee2500 85f61048 000005d8 [COLOR=Red][U][B]athrusb[/B][/U][/COLOR]+0x57dd0
82976ae0 88429ea5 7a4c85c0 7a09eff0 000005d8 [COLOR=Red][U][B]athrusb[/B][/U][/COLOR]+0x5aa93
82976b0c 8843e317 7a0e1838 7a4c85c0 85f1e60c Wdf01000!FxUsbPipeContinuousReader::_FxUsbPipeRequestComplete+0x3c
82976b38 88422c36 85f1e6b0 85b37a38 00000000 Wdf01000!FxRequestBase::CompleteSubmitted+0xf6
82976b54 88422cde 01f1e7c0 84cba098 82976b8c Wdf01000!FxIoTarget::RequestCompletionRoutine+0x12d
82976b64 828d9896 00000000 85f1e6b0 85f1e7c0 Wdf01000!FxIoTarget::_RequestCompletionRoutine+0x35
82976b8c 828b8b33 00000000 85f1e6b0 84cba098 nt!IopUnloadSafeCompletion+0x45
82976bd0 8d820868 82890334 85524008 00000000 nt!IopfCompleteRequest+0x128
82976c00 8d821178 850cab30 85f1e6b0 85f1e654 [COLOR=Blue][B][U]USBPORT[/U][/B][/COLOR]!USBPORT_Core_iCompleteDoneTransfer+0x6e0
82976c2c 8d8249af 859f2028 859f20f0 859f2a98 [COLOR=Blue][U][B]USBPORT[/B][/U][/COLOR]!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x33b
82976c54 8d81ed18 859f2028 859f2a98 859f2002 [COLOR=Blue][U][B]USBPORT[/B][/U][/COLOR]!USBPORT_Core_UsbIocDpc_Worker+0xbc
82976c78 828b83b5 859f2aa4 859f2002 00000000 [COLOR=Blue][U][B]USBPORT[/B][/U][/COLOR]!USBPORT_Xdpc_Worker+0x173
82976cd4 828b8218 82979d20 82983280 00000000 nt!KiExecuteAllDpcs+0xf9
82976d20 828b8038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5
82976d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38

Driver Reference Table - athrusb.sys

Code:

Belkin Wireless G USB Network Adapter

Please remove the driver.

Post back with the results

.

So the BSOD is caused by my belkin adapter?

If I remove the driver then I cannot access the internet no more.

Do you recommend I get a new wireless adapter to fix my problem?

I have run the windows 7 upgrade advisory. Here is a screenshot below, also there is a file attached.

YoYo155 · Oct 11, 2013

I'm merely giving you my understandings of the dumps and the hardware / software involved.
First of all yes that adapter wasn't designed to work under Windows 7, regardless of the fact that
the G standard is very old (but that is also dependent on the capabilities of your router).

Further more as posted above I'm having doubts that the rest of the machine is really compatible
with Windows seven, so it's best to make a wise decision and before purchasing anything
understanding what we have to work with

Edit:
I couldn't find any drivers on Belkin's web site but according to that report it might
be worth taking another look (on atherso's website as well if we can get the version they are using, can you please post a picture of the back of the device
or maybe typing in the line after the FCCID, usually in small print at theback of the adapter.

Ohh and btw I noticed I didn't post the driver time-stamp the previous post, sorry.

Code:

lmvm athrusb
Browse full module list
start    end        module name
8981a000 898fb000   athrusb  T (no symbols)           
    Loaded symbol image file: athrusb.sys
    Image path: \SystemRoot\system32\DRIVERS\athrusb.sys
    Image name: athrusb.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR=Red][U][B]Tue Jul 29 15:45:18 2008[/B][/U][/COLOR]

shadow786 · Oct 11, 2013

YoYo155 said:
I'm merely giving you my understandings of the dumps and the hardware / software involved.
First of all yes that adapter wasn't designed to work under Windows 7, regardless of the fact that
the G standard is very old (but that is also dependent on the capabilities of your router).

Further more as posted above I'm having doubts that the rest of the machine is really compatible
with Windows seven, so it's best to make a wise decision and before purchasing anything
understanding what we have to work with

Edit:
I couldn't find any drivers on Belkin's web site but according to that report it might
be worth taking another look (on atherso's website as well if we can get the version they are using, can you please post a picture of the back of the device
or maybe typing in the line after the FCCID, usually in small print at theback of the adapter.

Ohh and btw I noticed I didn't post the driver time-stamp the previous post, sorry.

Code:

lmvm athrusb Browse full module list start end module name 8981a000 898fb000 athrusb T (no symbols) Loaded symbol image file: athrusb.sys Image path: \SystemRoot\system32\DRIVERS\athrusb.sys Image name: athrusb.sys Browse all global symbols functions data Timestamp: [COLOR=Red][U][B]Tue Jul 29 15:45:18 2008[/B][/U][/COLOR]

I have attached a image with the FCCID and also a image of the computer to help you more.

YoYo155 · Oct 11, 2013

Thanks

.
I was able to find an update!

4xxx Driver

Download version: 1.0.0.13; OS compatibility: Windows 2000, Windows XP 32 bit, Windows XP 64 bit, Windows Vista 32 bit, Windows Vista 64 bit, Windows 7 32 bit, Windows 7 64 bit; size: 18.6 MB

When you're done updating meaning after a restart of the PC please post a new version of the MSINFO32 file.

rb:Start> Run> Type MSINFO32 then hit [Enter].
In MSINFO32 go to, File> Save> name it your user-name and upload.

Post back with the results.

shadow786 · Oct 11, 2013

YoYo155 said:
Thanks .
I was able to find an update!

4xxx Driver

Download version: 1.0.0.13; OS compatibility: Windows 2000, Windows XP 32 bit, Windows XP 64 bit, Windows Vista 32 bit, Windows Vista 64 bit, Windows 7 32 bit, Windows 7 64 bit; size: 18.6 MB

When you're done updating meaning after a restart of the PC please post a new version of the MSINFO32 file.
rb:Start> Run> Type MSINFO32 then hit [Enter].
In MSINFO32 go to, File> Save> name it your user-name and upload.

Post back with the results.

Here you are.

YoYo155 · Oct 11, 2013

Thanks.
Did you update the driver, were there any errors while doing so?
Because the driver didn't update.

shadow786 · Oct 11, 2013

YoYo155 said:
Thanks.
Did you update the driver, were there any errors while doing so?
Because the driver didn't update.

There were no errors. But some uninstalling errors.

I removed my current driver. Then replaced it with the one you gave me. Then restarted computer.

YoYo155 · Oct 12, 2013

What kind of uninstalling errors?
I take it you tried to reinstall the driver?

shadow786 · Oct 12, 2013

YoYo155 said:
What kind of uninstalling errors?
I take it you tried to reinstall the driver?

Yes I tried reinstalling driver. I removed it at the end successfully. I dont remember the errors. But then I added your version and it worked.

YoYo155 · Oct 13, 2013

So according to that, the driver installed is the updated version good

.
How have things been since?

shadow786 · Oct 13, 2013

YoYo155 said:
So according to that, the driver installed is the updated version good .
How have things been since?

Since the day of that driver update there has been no BSOD. THANKS

Please explain how you do your magic. I want to learn your ways.

YoYo155 · Oct 18, 2013

Great news (I hope it still hold true

)!
You can check out the Crash and lockup debug 'How To' on how to start debugging your first crush dump!
If you have any questions you can always ask

, good luck! .

If all is well please mark the thread as solved.

shadow786 · Oct 20, 2013

Thank you for all your help. I have marked the thread as solved.

YoYo155 · Oct 20, 2013

You're most welcome

.
Enjoy your stay

.

shadow786 · Oct 24, 2013

Blue screen of death came back for the first time in weeks AGAIN.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 0000109B
BCP3: 0B52CADC
BCP4: 86127F50
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102413-23930-01.dmp
C:\Users\Robin\AppData\Local\Temp\WER-54085-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

YoYo155 · Oct 24, 2013

, has something changed?

Pleas use the SFDT and upload the files generated.

shadow786 · Oct 26, 2013

YoYo155 said:
, has something changed?

Pleas use the SFDT and upload the files generated.

Sorry what is that?

YoYo155 · Oct 26, 2013

The SFDT or Seven Forums Diagnostic Tool

.
Which is found in the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

BSOD every few hours while using the computer

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