BSOD every now and then

[Bluuu]

I have been getting this BSOD since i installed W7U, the original OS was Vista. My notebook it's an hp pavilion dv4 1413la.

Since this is my first time doing this im sure i will make some mistakes


I get this after the systems restarts

Edit:

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 32-bit
- the original installed OS on the system? no, it was vista
- an OEM or full retail version? retail
- What is the age of system (hardware)? about 3 years
- What is the age of OS installation. I think 1 year, i re-installed it 1 month ago.

 

[zigzag3143]

The cause of your crashes are all over the map. We are going to have to attack them one at a time.

First your AVG. Remove and replace with Microsoft Security Essentials.

I note you have AVG.
AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide[/B]

Microsoft Security Essentials - Free Antivirus for Windows


* Did you run a FULL SYSTEM scan with Malwarebytes?



Then 8 of the more recent ones were caused by a memory exception. Please run these two tests



These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.



Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

 

[Bluuu]

Thank you very much, i will try all but the Driver verifier, didn't fully understand how to use it >.<

 

[Bluuu]

I just realized that i get different reports every time it crashes.
I had to run the malwarebytes analysis on safe mode, i kept getting crashes :/

ps: i dont know if this is important, but i recently changed the screen

 

[Bluuu]

If something goes wrong in the memtest, Do i have to open the notebook? As i said before i changed the screen a few days ago and if i open it i loose the warranty :/

Will try both, mem and driver tomorrow, i hope it's just soft and not hard.

 

[zigzag3143]

If something goes wrong in the memtest, Do i have to open the notebook? As i said before i changed the screen a few days ago and if i open it i loose the warranty :/

Will try both, mem and driver tomorrow, i hope it's just soft and not hard.

DONT OPEN IT

Memtest is run from a cd and is relatively safe.

Try memtest first.

 

[Bluuu]

I see, but if something goes wrong i may have to change the ramm?
I will start the test right now, tomorrow i'll post results

 

[Bluuu]

Forgot to tell you that i ran the malwarebytes and nothing came. No errors were found.

 

[Bluuu]

I made one pass yesterday night and no errors were found (there was an electric storm, i had to turn everything off)
now i started doing it again and pass one just started and i get more than 1 million errors o.o
Is it normal?

 

[zigzag3143]

I made one pass yesterday night and no errors were found (there was an electric storm, i had to turn everything off)
now i started doing it again and pass one just started and i get more than 1 million errors o.o
Is it normal?

\

Reboot in try it again

 

[Bluuu]

Should i continue with the mem test? it's been 5 hours and pass 2 it's almost done :/
I think i have a problem with the drivers, when i had vista i never had a bsod.

 

[zigzag3143]

Should i continue with the mem test? it's been 5 hours and pass 2 it's almost done :/
I think i have a problem with the drivers, when i had vista i never had a bsod.

Read the instructions. It says 6-8 passes right?

 

[Bluuu]

what should i do after the 6-8 passes finish?

 

[zigzag3143]

what should i do after the 6-8 passes finish?

Give us the results first. Then we can move on from there.

 

[Bluuu]

i made 8 passes and no errors where found

 

[zigzag3143]

i made 8 passes and no errors where found

Good news.

 

[Bluuu]

now i should run the driver one? or something else?

 

[zigzag3143]

now i should run the driver one? or something else?

Driver verifier. Remember it is supposed to crash when it finds the driver that is mis behaving.

 

[Bluuu]

when it crashes what should i do? enter safe mode, deactivate it, and then post something here?

 

[Bluuu]

EDIT: nevermind, i made a mistake trasnlating it to spanish jaja
No w the driver verifier it's running. I have to open my programs one by one and check the ones that crashes? or just do the usual stuff?

didn't understand this part

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.