BSOD-Everytime I am on computer

[cheeto4070]

This is the second time I am experiencing BSOD. The first time I was told to open up the computer and blow out the dust. Problem solved. This time I have already cleaned out the dust and it is still happening. Also, instead of BSOD, it will just freeze or turn off. I have attached a dump file. Last time writhziden helped me and was just great.

 

[Skylais]

1. (LOTS)Hardware : X64_IP_MISALIGNED and memory_corruption( a few of those)
Ram : http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
To check for faulty ram. is passes,
Check the seating of the ram, take one stick out and see if the problem still occurs. Diagnose them.

2. (3-5) nvlddmkm.sys : nVidia Video drivers
update the drivers using this : Nvidia: http://www.nvidia.com/Download/Scan.aspx
*Will need java to run*

3.(1)rdyboost.sys : readyboost, used with things like USB this may tie into with number one. For this unplug the usb that may be using readyboost, then go to "services" and turn of the rdyboost service.

4.(1)CI.dll : Code Integrity Module
Run sfc/scannow in cmd with admin access. 3-4 times with reboots in between.

5.(1)USBPORT.SYS This should be fine, i am thinking we have some hardware issues.. Lots of different problems going on. Unplug that USB

6.(1)pci.sys: NT Plug and Play PCI Enumerator.. We should really check for BIOS updates.

7. (1)tcpip.sys : Microsoft TCP/IP Driver (networking related)
It could be so many things, what happened to this thing? it's really messed up. We really need to check for a BIOS UPDATE and diagnose the HARDWARE

Update all the possible drivers you can! And check the hardware... This is crazy.
Run this and post to me the dump that comes from it. Before you run, move the dumps in the mini dump folder to a folder somewhere.
Driver verifier: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html
Also i would suggest doing some stress tests, if it is stable enough to perform them : General hardware: http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html ( (Three pre-set configurations are available: Small FFTs and In-place FFTs, and Blend. Small and In-place modes primarily test the FPU and the caches of the CPU, whereas the Blend mode tests everything, including the memory.)
Graphics: http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html (Do the above Graphics test only with the latest drivers, and then Run it until the temperatures stop increasing; should be less then 10 minutes. If you don't see any crazy glitches or distortion on the screen, The test most likely passed. Take note if the Temperature gets too high, or you see http://en.wikipedia.org/wiki/Visual_artifact to stop the test.)

 

[karlsnooks]

cheeto,
Hang in there while I take a look at your upload.

specs are excellent. Thanks.

Just as a wild guess:
Install SPECCY (link in my signature)
Keep an eye on your temps using Speccy.

HELP! where are the other files that would normally appear in the sf diagnostic output?

use of the !analyze -v minidump command is pointing to your video card/video drivers.

Just to start you looking. do not go the MS for video updates. Go to the HP site.

The output of this minidump command:
!sysinfo machineid
is not matching up with your system specs.

Please bring your system specs in agreement.

Once again,
this windbg command produces results different from your system specs.
!sysinfo symbios

Please include those missing files in a fresh SF diagnostic report.

 

[cheeto4070]

karlsnooks-

I installed SPECCY. What do you mean to keep an eye on my temps? I ran another sf diagnostic test and hopefully have included the missing files. Also, you're saying that I need to update my video card/video driver, is that correct? For this I need to go to the HP website. How do I find out what card/driver that I'm trying to update? Sorry, if this is a stupid question.
Thanks for your help.

 

[cheeto4070]

skylais-

1. Not sure if I understand this. I need to read these instructions more carefully.
2.Clicked on link and am installing updated driver.
3.How do I find out what USB is using readyboost?
4.Once I run this 3-4 times with reboots in between, what am I looking for?
5.How do I unplug the USB?
6./7. How do I check for a BIOS update?

 

[karlsnooks]

cheeto.

First things first.

Your specs do not match the info contained in the .DMP files (your dump files).

I want you to use SPECCY to fill in your system specs.

Here is how:
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Ø Manufacturer and Model OR Custom build.
Ø ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.

 

[cheeto4070]

karlsnooks-
Per skylais I downloaded and installed Video Card - Stress Test with Furmark but when I tried to run this, it stopped working and closed the program.

 

[cheeto4070]

karlsnook-
Sorry to bother you again, but I was trying to update DirectX so I could run NVIDIA/AMD Performance with OCCT. I received the following message: An internal system error occurred. Please refer to DXError.log and DirectX.log in your Windows folder to determine problem.

 

[karlsnooks]

cheeto,
see post #6

 

[cheeto4070]

I don't understand. I did update my system specs.

 

[karlsnooks]

Let's start with:
Run once again the SevenForum Diagnostic tool (see Blue Screen of Death (BSOD) Posting Instructions

This time click on the "GRAB ALL" button.

Submit the resulting zip file.

 

[cheeto4070]

Ran SevenForum Diagnostic tool.

 

[karlsnooks]

UPDATING YOUR WIN 7
1. ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

2. INSTALL CRITICAL UPDATES
Check for Updates (left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the “Windows is up to date” in center of dialog. until you see that TWICE IN A ROW!

3. INSTALL IMPORTANT UPDATES
Use the “critical update” procedure until all important updates are installed.

4. INSTALL OPTIONAL UPDATES
Under Optional updates you will be presented with:
a) Microsoft Bing Desktop which is of questionable value
b) a list of about 34 language updates.

You can hide those updates so that aren't continually notified of those updates.
When you click on 34+ optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click on Hide Updates,
d) OK button.
Install ALL other Optional Updates.
Use the “critical update” procedure.

UPDATE GOLDEN RULES
Install ALL, yes, ALL updates.
This is Win 7 and not Vista or XP (eXPired).

UPDATE IS HUNG –TAKING FOREVER
Hung is very doubtful unless you interrupted updates.

CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
Lo and behold, Windows Update is still running!

You hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once.First order of business:

Update your Win 7.

After the full and complete update, I've a script for you to run which will show what is installed and what is not installed (this one should show none).

 

[cheeto4070]

Karlsnook
Now I really have problems. I can't even stay on long enough to do the things you have advised. After just a minute or so, the computer freezes. Also, one of the things you advised was to install windows updates, i have tried but have been i unable to do so. I actually have a post on here explaining what is happening. Please help. I'm ready to toss this computer.

 

[karlsnooks]

Under the circumstances,
boot up from a Win 7 System Repair Disc.
Backup all data dear to your heart.
Follow this tutorial:
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html


CREATE A SYSTEM REPAIR DISC

[FONT=&quot]START[/FONT][FONT=&quot] | type System Repair | Enter key | Create Disc button[/FONT]​

 

[cheeto4070]

Karlsnook- I didn't do the system repair disc. I finally was able to stay on my computer long enough to try to install Windows Update Service Pack 1. Unable to so I was directed to download and install System Update Readiness Tool. I was not able to install this -Hotfix for Windows (KB947821).

 

[karlsnooks]

If you can't on yours, then go to another computer with win 7 and:

CREATE A SYSTEM REPAIR DISC

[FONT=&quot]START[/FONT][FONT=&quot] | type System Repair | Enter key | Create Disc button
[/FONT]

Now carry out my previous post.
​

[FONT=&quot]

[/FONT]​

 

[cheeto4070]

I was finally able to reset my computer to its original settings. I installed all Windows updates as well but I'm still getting shut down, freezing and BSOD. I performed a memory diagnostic test and it stated that I had hardware problems. Please advise.