BSOD; fairly new system

[renren]

Random BSOD, im not there to see it first hand as this is a pc belonging to my relatives, They say they are getting BSOD's

Many thanks.

I hope the zip is ok, it kept telling me there were duplicate files.

 

[ICIT2LOL]

renren are the specs below the machine you are asking about if not can we get them and can you run Speccy on that machine if possible and find out the temps please.

If it will go into safe mode please run these


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html

 

[renren]

Using RealTemp and Prime95 have these temp in the below image. scannow showed no integrity violations. Will post back on the diskcheck and speccy

 

[renren]

chckdsk reported no errors or issues.

FInd speccy printout as attatched

 

[ICIT2LOL]

Ok mate temps really good try running the main security full scan and then these delete any rubbish you find


http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

(download from bleeping computer)

Now to make posting screen shots easier try this http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[renren]

All clean.

I have talked to my relatives more.

BSODs tend to happen when printing PDFs. I shall try reinstalling adobe acro and the printer drivers.

 

[ICIT2LOL]

renren mate still run those scans plus a full scan with the main security. Just out of curiosity what is your main security program??

 

[renren]

Oh they use viper

Internet Security essentials | VIPRE Internet Security