BSOD First one ever while i was browsing web.

mikeyboy212 · Dec 17, 2012

Hey i hope someone can help me out in figuring out what the problem is. Thank you for your support and god bless.

Here is my .dmp file.

121712-10296-01.dmp - Speedy Share - upload your files here

If any other info is needed from me i will reply ASAP!

Arc · Dec 17, 2012

Hello mikeyboy212.

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Scan the system for possible virus infection.

Let us know the results, with the subsequent crash dumps, if any, following the Blue Screen of Death (BSOD) Posting Instructions.

mikeyboy212 · Dec 17, 2012

While DV is running should i enable Small memory dump (256kb) or keep kernel memory dump?

Arc · Dec 17, 2012

Follow it: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

DV will record the crash dump that you configured

mikeyboy212 · Dec 17, 2012

so i did the verifier and restarted and i could not get back into windows just kept blue screening so i booted into safe mode got another dump file.

121712-20404-01.dmp - Speedy Share - upload your files here

mikeyboy212 · Dec 17, 2012

ok so im guessing gunna have to do this all over again to get the right dump file i did the registry file as u posted above let me know what to do from here now sorry

Arc · Dec 17, 2012

Next time, post it following the Blue Screen of Death (BSOD) Posting Instructions only ....

mikeyboy212 · Dec 17, 2012

View attachment 246005

mikeyboy212 · Dec 17, 2012

I did exactly what u said i hope i posted it correctly and thank you again for your help.

mikeyboy212 · Dec 17, 2012

I dont know what your program takes from but i was moving my dump files to my desktop to post on this site hope this helps...

mikeyboy212 · Dec 17, 2012

I apologize for the mess up i fully did everything now.

View attachment 246008

Arc · Dec 17, 2012

Well, the first dump apparently indicates to USBPORT.sys.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff980014a0ff4, 2, 1, fffff8000320a129}

[COLOR=Red]Probably caused by : USBPORT.SYS[/COLOR] ( USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f )

Followup: MachineOwner
---------

For the port, first, uninstall and reinstall the USB ports drivers.

Right click on Computer icon > manage. It will open the computer management window.
Click on "Device Manager" in the left pane, it will list all installed devices up.
Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
Click on one item to select, then right click and uninstall.
Do the same for all.
Restart the computer.
At restart, windows will auto configure the appropriate drivers.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

A deeper search in that dump reveals a cause: Logitech USB Video Class Driver (WebCam).

Code:

fffff880`02ffd848  fffff880`0653184cUnable to load image \SystemRoot\system32\DRIVERS\lvuvc64.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for lvuvc64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvuvc64.sys
 lvuvc64+0x4284c[/COLOR]

Which is very old.

Code:

lmvm lvuvc64
start             end                 module name
fffff880`064ef000 fffff880`06b02d00   lvuvc64  T (no symbols)           
    Loaded symbol image file: lvuvc64.sys
    Image path: \SystemRoot\system32\DRIVERS\lvuvc64.sys
   [COLOR=Red] Image name: lvuvc64.sys
    Timestamp:        Wed Oct 07 13:58:44 2009[/COLOR] (4ACC513C)
    CheckSum:         00616F6A
    ImageSize:        00613D00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Logitech - Support & Software Downloads.

The second dump indicates to Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver).

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {40, 2, 1, fffff80002ce2468}

*** WARNING: Unable to verify timestamp for MBfilt64.sys
*** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
[COLOR=Red]Probably caused by : MBfilt64.sys[/COLOR] ( MBfilt64+1817 )

Followup: MachineOwner
---------

It is very old, too.

Code:

 lmvm MBfilt64
start             end                 module name
fffff880`05fe5000 fffff880`05ff3000   MBfilt64 T (no symbols)           
    Loaded symbol image file: MBfilt64.sys
    Image path: MBfilt64.sys
  [COLOR=Red]  Image name: MBfilt64.sys
    Timestamp:        Fri Jul 31 09:10:32 2009[/COLOR] (4A7267B0)
    CheckSum:         0000FF02
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Realtek

Uninstall the following programs

Code:

Start Menu\Programs\ASRock Utility 
Start Menu\Programs\ASRock Utility\AsrAppCharger
Start Menu\Programs\ASRock Utility\ASRock eXtreme Tuner

Let us know the results.

mikeyboy212 · Dec 17, 2012

Awesome arc thank you so much for this. I have done everything you stated above. Also i can assure you i am virus free thank you for everything and i just hope i did what u were stating earlier correctly with the dumps ill let you know what happens thx

Arc · Dec 17, 2012

OK, let us know

mikeyboy212 · Dec 17, 2012

Few things to note during the uninstall of the USB drivers there is usb 3.0 drivers in there i did uninstall and reinstall but had to use Drivers CD that came with the motherboard also it was a pain cause as im clicking them one by one it was hard cause i would uninstall either my mouse of keyboard or even both also...

Start Menu\Programs\ASRock Utility
Start Menu\Programs\ASRock Utility\AsrAppCharger
Start Menu\Programs\ASRock Utility\ASRock eXtreme Tuner

There was another program that came with that it was called xfast usb from asrock i uninstalled that to.

Other than that everything else was installed and uninstalled properly and we will go from there. ty

mikeyboy212 · Dec 19, 2012

Another BSOD

mikeyboy212 · Dec 19, 2012

More Errors

mikeyboy212 · Dec 19, 2012

so i ran prime95, furmark, memtest86 all passed this is def not hardware! more errors.. UPDATED!

Arc · Dec 20, 2012

► Scan the system for possible virus infection. It is a must.

► Lots of USB related issues. For the port, first, uninstall and reinstall the USB ports drivers.

Right click on Computer icon > manage. It will open the computer management window.
Click on "Device Manager" in the left pane, it will list all installed devices up.
Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
Click on one item to select, then right click and uninstall.
Do the same for all.
Restart the computer.
At restart, windows will auto configure the appropriate drivers.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

** What are the USB Devices do you use?

► Apply the latest version of nVidia display driver.
You may download it directly, from our forum link http://www.sevenforums.com/graphic-cards/602-latest-nvidia-forceware-video-drivers-windows-7-a.html; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).

► Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)

Code:

 lmvm MBfilt64
start             end                 module name
fffff880`05fe9000 fffff880`05ff7000   MBfilt64 T (no symbols)           
    Loaded symbol image file: MBfilt64.sys
    Image path: MBfilt64.sys
[COLOR=Red]    Image name: MBfilt64.sys
    Timestamp:        Fri Jul 31 09:10:32 2009[/COLOR] (4A7267B0)
    CheckSum:         0000FF02
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Too old. Update it from Realtek.

► Etron USB 3.0 Extensible Host Controller Driver .....

Code:

 lmvm EtronXHCI
start             end                 module name
fffff880`0409a000 fffff880`040ad500   EtronXHCI T (no symbols)           
    Loaded symbol image file: EtronXHCI.sys
    Image path: EtronXHCI.sys
[COLOR=Red]    Image name: EtronXHCI.sys
    Timestamp:        Tue Jul 26 03:00:56 2011[/COLOR] (4E2DE090)
    CheckSum:         00020826
    ImageSize:        00013500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Etron Technology Inc.

Let us know the results.

mikeyboy212 · Dec 20, 2012

All USB

My keyboard:
Razer Lycosa Gaming Keyboard - Backlight Illumination Keyboard

My mouse:
Razer DeathAdder Gaming Mouse - Ergonomic Right-Handed Design

My cam:
Support + Downloads: QuickCam E 3500 - Logitech

My microphone:
Microphones

I also use a Kingston 16gb flash drive.

In which all things stated above are updated. ^USB

USB Suspend mode was off.

Weird cause i already updated my sound driver.

Graphics driver updated.

Etron 3.0 updated.

Also the UNinstillation of all my USB drivers i cant do cause eventually i cant use my keyboard and mouse during this and i don't have a serial mouse to use i can only uninstall like half of them. Also i scanned my computer with what u provided and its clean.

I'm asking your opinion arc should i do a clean install of windows 7 Home premium 64bit sp1

As of right now I'm severely stress testing hardware components at least trying to eliminate that aspect.

BSOD First one ever while i was browsing web.

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