BSOD flashes as computer crashes cant see error codes

[david e]

hi, my daughters dell n5030 windows 7 wont boot up. i've tried all options under f8 start up. they all eventually fail with a flash of blue screen which has text on it but because the exposure is so brief i cant read what it says. she tells me she recently upgraded and paid for norton anti virus recently. the computer wont even boot up in safe mode. Any thoughts.

 

[Ztruker]

Try doing a System Restore from the System Recovery Options by booting a Windows 7 install DVD.

To Do a System Restore at Boot using System Recovery Options

Scroll down to OPTION TWO

If you do not have a Windows 7 installation DVD, you can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.

1. Download and run Universal USB Installer – Easy as 1 2 3
2. Select Windows 7 from the first drop down list, all the way to the bottom
3. Select the downloaded Windows 7 iso file
4. Select your USB flash drive
5. Click Create

For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.

 

[david e]

Cheers. I've ordered a windows 7 restore disc on eBay. So waiting for it to arrive and will have a go over the weekend. I'll keep you posted. Cheers.