BSOD for Windows 7 machine

[Blade7658]

Getting the BSOD and I know some about computers, but certainly not the BSOD. No big changes recently except that I did move 1000+ miles, so the moving truck may have rattled something.

Thanks for the help!

 

[zigzag3143]

Getting the BSOD and I know some about computers, but certainly not the BSOD. No big changes recently except that I did move 1000+ miles, so the moving truck may have rattled something.

Thanks for the help!

Blamed on hardware but before investigating that I would remove Symantec and replace with Microsoft Security Essentials

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Virus, Spyware & Malware Protection | Microsoft Security Essentials



Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

 

[Blade7658]

Ooh, HW sounds bad. This computer has not been friendly too me (although it runs well when it runs well, but HW has been a recurring problem - ultimately Alienware replaced every single HW element except the HD and case, which I replace the HD about a year ago) so it doesn't surpise me.

Twice I have had cooling issues - is there an event log that checks temps that I could look at?

I took a look at your Stop 0x124 link 0 here are my thoughts.

No overclocking in this computer.

Flashing the bios scares me, so I hesitate to do that until I am sure it is not the cooling (again). This system was

Any thoughts are much appreciated.

BTW, why the "no Norton" and "yes Security Essentials"? First I heard of that and I am interested in hearing more.

Thanks!

 

[zigzag3143]

Ooh, HW sounds bad. This computer has not been friendly too me (although it runs well when it runs well, but HW has been a recurring problem - ultimately Alienware replaced every single HW element except the HD and case, which I replace the HD about a year ago) so it doesn't surpise me.

Twice I have had cooling issues - is there an event log that checks temps that I could look at? No but you can download cpu-z and gpu-z (both free) to keep an eye on the temps.

I took a look at your Stop 0x124 link 0 here are my thoughts.

No overclocking in this computer. Good

Flashing the bios scares me, so I hesitate to do that until I am sure it is not the cooling (again). This system was (dont blame you either)

Any thoughts are much appreciated.

BTW, why the "no Norton" and "yes Security Essentials"? First I heard of that and I am interested in hearing more. Strictly from the BSOD perspective Norton is known to cause them on some systems MSE doesnt. I dont use either btw.

Thanks!

Let us know if you need help

 

[Blade7658]

Checked the temps, but I don't know what is normal. GPU is 69-70 degrees (all temps C) each. The CPU is 45 degrees. System is 120-1244 degrees. Core0-4 all run 36-48 degrees.

Also, I ran SpeedFan and it shows wierd fan numbers (not sure it is right). Sys Fan, Aux0 Fan, CPU1 fan, Aux1Fan, Fan 1 and Fan 3 all say 0 RPM (but the temp seems to be stable from initial start-up until at least 10 min in). CPU0 Fan and Fan2 say 1300-1400 and fluctuates.

Seems warm to me, but I am not sure. Also 0 on fans sounds bad, but multiple fans at 0 sound like not good data to me.

I welcome all thoughts, thanks for the help thus far!

Looking at the charts, nothing seems to be fluctuating (chart in SpeedFan)

 

[Blade7658]

Ran 3 strings on Prime95 and GPU naturally stayed the same but CPU climbed within a few minutes up to 71, then started dropping to about 66 3 minutes in. Stayed in teh 66-68 range for the next 3 minutes or so then jumped back to 73 and hovered there until for 1 minute then dropped to 68 until I stopped it at 10 minutes total. The CPU returned to 45 within a minute or so.

GPU stress testing (used Kombustor) and one of the GPUs quickly jumped to 80, then drifted to 86 within 1 minute, then seemed to stabalize there. It did drift up a bit more and at 4 minutes I terminated the test and it was 89 degrees. It dropped very quickly to 80, then drifted down over the next minute back to baseline (70 or so). When I benchmarked, both GPUs jumped up quickly to over 90 and finished at 94 and 92. Not sure it matters, but I got a score of 5141 (86 FPS, 6000 ms).

Hope that helps, I have no idea what most of it means!

 

[Blade7658]

I have not had a BSOD for a while (and in fact accidently left Prime on overnight without a crash) but I am still curious on the temps. Any thoughts?

 

[Blade7658]

Can anybody tell me why nobody is responding?