.BSOD when executing a hyperlink from Starter2010 apps (Word, Excel) and using (specifically) Chrome. I've been seeing this BSOD consistently (ie. every instance of clicking hyperlink from in WordStarter) since taking in some [old] Windows updates about a month ago.
As a "slim-chance factor" I had also installed a software package for a CSR Bluetooth adapter device and noticed shortly afterwards the BSODs started occurring. I have since uninstalled that software but didn't remove the BSOD.
*** there is no BSOD if I change from Chrome to IE for my default browser. There are other threads with users reporting same issue, that this may be strictly starter2010 ---> Chrome? Chrome reset did not help. Will try to collect the dump file next time this happens.
As a "slim-chance factor" I had also installed a software package for a CSR Bluetooth adapter device and noticed shortly afterwards the BSODs started occurring. I have since uninstalled that software but didn't remove the BSOD.
*** there is no BSOD if I change from Chrome to IE for my default browser. There are other threads with users reporting same issue, that this may be strictly starter2010 ---> Chrome? Chrome reset did not help. Will try to collect the dump file next time this happens.
My Computer
At a glance
Windows7 x64AMD
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell Inspiron 750
- OS
- Windows7 x64
- CPU
- AMD