BSOD frequently. ERROR: BUGCODE_USB_DRIVER, error 0x000000fe

[growley]

Hi guys!

I have MASSIVE issues with my laptop at the minute!
BSOD all the time! i can't fix and i know i need to get the dump file (or something like that) but again, have no idea how...
Im sorry i am so useless but have all but given up with this thing

Will help in any way i can! Thanks!

Hp envy 14
Windows home premium 64bit
Error: bugcode_usb_driver

Long number thing: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x0000000000000005, 0xfffffa800a2277aq)





THANKS!

 

[Arc]

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

 

[growley]

Thanks for your quick reply! i have attached the dump (i think!)

 

[Arc]

fffff880`0377ec18  fffff880`092d3a60 usbhub!UsbhHubProcessChangeWorker+0xec

For the port, first, uninstall and reinstall the USB ports drivers.

1. Right click on Computer icon > manage. It will open the computer management window.
2. Click on "Device Manager" in the left pane, it will list all installed devices up.
3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
4. Click on one item to select, then right click and uninstall.
5. Do the same for all.
6. Restart the computer.
7. At restart, windows will auto configure the appropriate drivers.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Let us know the results.

 

[growley]

Right, i have done all that! I shall trial the machine and if it goes again i will reply! thanks you guys!

 

[growley]

Okay guys! thank you so so much! No more BSOD For adam!

Now just another two minor issues ://


Hp envy 14 edition is the machine


Video plays awfully slowly. I mean, jerking and stopping (like a youtube video when it wont load fast enough) but these are movies i have on my hard drive! If i burn the file to disc, it plays fine off the disc.


Also, i am getting no webcam at all. the program wont even open...

Any help is vastly appreciated...
<3

 

[Arc]

Try it: Shark007.net - Windows 7 Codecs - WMP12 Codecs

Or use VLC to play movies.

 

[growley]

nope, downloaded that and nothing im afraid! :/ any other ideas? :s

It doenst happen on youtube atall!

 

[Arc]

Video playback is slow, it is usually a codec issue, and after updating codec there is no changes?

Make it sure that your Monitor's refresh rate is set to 60. And, driver verifier is not enabled.

 

[growley]

how do i do that sory :s

 

[Arc]

Here is a way,
View attachment 247455

 

[growley]

Okay so i have done that and updated all drivers. it is still presenting an issue :/