BSOD happen while surfing internet error 0x1000007e

[kill3rz90]

Hi guys. This BSOD happen when I'm surfing the internet. This BSOD has happen multiple times and I did send to shop to fix the problem. But after wasting some money on it, it came back. I found this website from my friend and he recommend me to ask you guys to help with this problem. Please help I am know nothing about computer I've waste much money just to fix this. Here I'm attach the dump file.

 

[kill3rz90]

Guys please help me. Now I got 3rd BSOD while watching anime. I don't know what to do now. Here's the dump file. system_service_exception error 0x0000003b

 

[kill3rz90]

Guys please help me. Now i got another new BSOD. It happen when installing a Microsoft software SkyDrive same error and here I'm attaching the dmp file. Please help I've been posting since yesterday seems no one want to help me I don't know what to do anymore.

 

[koolkat77]

Please upload your msinfo32.nfo file. To get this:

Start Menu -> Type msinfo32 into the Search programs and files box
-> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember
-> Let it finish the process of gathering and saving the system info
-> Right click the .nfo file, click send to compressed (zipped) folder
-> Upload the .zip file here.
​

Upload a screenshot of your hard disk using CrystalDiskInfo:

• CrystalDiskInfo Standard Edition
• How to Upload and Post a Screenshot and File in Seven Forums

Make a hard drive test from the hard drive manufacturers website:

• Hard Drive Diagnostic Procedure

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Note

Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

   Information

Errors are sometimes found after 8 passes.

   Tip

Do this test overnight, before going to bed.

If Memtest86+ does not find any errors with ram run Windows Memory Diagnostics for 7-8 passes following its tutorial:

• http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

 

[kill3rz90]

Hi thanks for your reply. Here's the file that u asked. And also a picture of the CrystalDiskInfo. I may know nothing about it but as the CrystalDiskInfo showed that the health of my HDD seem to be caution :shock: and it makes my heart beat a little bit faster . As for now I'm running the Hard Drive Diagnostic. I'll give you the detail when it complete.

 

[koolkat77]

Follow this post for crystal disk.

Drag the slider under 1 mark to a bit right. See the number under 2 mark is increasing from "1". Then drag it to the left most point, until the value under 2 mark comes to "0". Do it for the three sliders ... one by one.

Does it change anything?

Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Perform a System File Check to check the integrity of all protected Windows 7 :

1. Click on the start rb:
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type

   SFC /scannow

Full tutorial here:

• SFC /Scannow Command - System File Checker

Daemon Tools:

Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public

Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Are you overclocking any hardware?

Look forward to the results from hard drive and memtest.

 

[kill3rz90]

Koolkat77 my hard disk diagnostic fail for both quick and extended scan I did not yet done with memtest. .does it my hard disk become failure???

 

[koolkat77]

Koolkat77 my hard disk diagnostic fail for both quick and extended scan I did not yet done with memtest. .does it my hard disk become failure???

Most probably

Keep a back up, just in case!