BSOD happening quite often, apparently caused by pci.sys

libjet

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I recently installed Windows 7 after discovering that I could, in fact, run it on a Ryzen CPU.
Unfortunately every so often (every hour or so) I get greeted with a big blue screen saying something along the lines of DRIVER_IRQL_NOT_LESS_OR_EQUAL followed by pci.sys
I modified the Windows 7 installation files with DISM to get USB3 to work, but even with different drivers the same error occurs so I believe the modification might be unrelated, although still a big suspicion to me.
Log files generated by "dm log collector" attached below.
 

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Windows 7 Professional x64AMD Ryzen 5 1600Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4NVIDIA GeForce GTX 460 1024 MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
1337
OS
Windows 7 Professional x64
CPU
AMD Ryzen 5 1600
Motherboard
MSI B350M GAMING PRO (MS-7A39)
Memory
Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4
Graphics Card(s)
NVIDIA GeForce GTX 460 1024 MB
Screen Resolution
1920x1080
Hard Drives
SanDisk X110 128GB SSD (SD6SB1M-128G-1006)
Western Digital 1TB HDD (WD10EZEX-60WN4A0)
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Corsair VS450
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I think the dm log may be corrupt, so here's a new one made right before another BSOD.
 

My Computer My Computer

At a glance

Windows 7 Professional x64AMD Ryzen 5 1600Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4NVIDIA GeForce GTX 460 1024 MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
1337
OS
Windows 7 Professional x64
CPU
AMD Ryzen 5 1600
Motherboard
MSI B350M GAMING PRO (MS-7A39)
Memory
Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4
Graphics Card(s)
NVIDIA GeForce GTX 460 1024 MB
Screen Resolution
1920x1080
Hard Drives
SanDisk X110 128GB SSD (SD6SB1M-128G-1006)
Western Digital 1TB HDD (WD10EZEX-60WN4A0)
PSU
Corsair VS450
Antivirus
Malwarebytes
Browser
Firefox
Run msconfig, select "Boot" page, select "Advanced options", and check "Debug". Accept changes and reboot computer. Later send full memory dump (MEMORY.DMP in C:\Windows) Of course, leave the Driver Verifier turned on
 

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Windows 8.1 Enterprise x64Intel Core 2 Quad Q94008GBNVIDIA GeForce 9600GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 8.1 Enterprise x64
CPU
Intel Core 2 Quad Q9400
Motherboard
Gigabyte EG45M-DS2H
Memory
8GB
Graphics Card(s)
NVIDIA GeForce 9600GT
Hard Drives
ADATA SP900
Seagate ST1000DM003-1ER162
Antivirus
Windows Defender
Browser
Opera
Sorry for the delay, here's the memory.dmp. I did turn on Driver Verifier but later turned it off because it brought my PC to a crawl, so if I were to turn it on again how long should I leave it on for? Should I just use standard settings? Thank you.
 

My Computer My Computer

At a glance

Windows 7 Professional x64AMD Ryzen 5 1600Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4NVIDIA GeForce GTX 460 1024 MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
1337
OS
Windows 7 Professional x64
CPU
AMD Ryzen 5 1600
Motherboard
MSI B350M GAMING PRO (MS-7A39)
Memory
Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4
Graphics Card(s)
NVIDIA GeForce GTX 460 1024 MB
Screen Resolution
1920x1080
Hard Drives
SanDisk X110 128GB SSD (SD6SB1M-128G-1006)
Western Digital 1TB HDD (WD10EZEX-60WN4A0)
PSU
Corsair VS450
Antivirus
Malwarebytes
Browser
Firefox
Turn it on again, with the same default settings for third-party drivers. So as you set it up before
 

My Computer My Computer

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Windows 8.1 Enterprise x64Intel Core 2 Quad Q94008GBNVIDIA GeForce 9600GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 8.1 Enterprise x64
CPU
Intel Core 2 Quad Q9400
Motherboard
Gigabyte EG45M-DS2H
Memory
8GB
Graphics Card(s)
NVIDIA GeForce 9600GT
Hard Drives
ADATA SP900
Seagate ST1000DM003-1ER162
Antivirus
Windows Defender
Browser
Opera
I think I know now why my system was so slow... and it's because it was verifying every driver on my PC, so now it's only checking non-Microsoft drivers except for pci.sys and ntoskrnl.exe, (just in case) which makes it run a lot faster. As for the BSODs, a few more have occurred so I've made a new log file. I also found an unknown device in device manager (AMD USB3 Root Hub) and managed to fix it with a driver file from MSI for my motherboard. Thanks for replying.
 

My Computer My Computer

At a glance

Windows 7 Professional x64AMD Ryzen 5 1600Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4NVIDIA GeForce GTX 460 1024 MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
1337
OS
Windows 7 Professional x64
CPU
AMD Ryzen 5 1600
Motherboard
MSI B350M GAMING PRO (MS-7A39)
Memory
Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4
Graphics Card(s)
NVIDIA GeForce GTX 460 1024 MB
Screen Resolution
1920x1080
Hard Drives
SanDisk X110 128GB SSD (SD6SB1M-128G-1006)
Western Digital 1TB HDD (WD10EZEX-60WN4A0)
PSU
Corsair VS450
Antivirus
Malwarebytes
Browser
Firefox
The problematic driver is kprocesshacker.sys. What is visible from the name is the driver from the Process Hacker 2 program. This program has obtained EOL (End of Life) support status, so it is no longer developed and for this reason I recommend uninstalling it and switching to some alternative
 

My Computer My Computer

At a glance

Windows 8.1 Enterprise x64Intel Core 2 Quad Q94008GBNVIDIA GeForce 9600GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 8.1 Enterprise x64
CPU
Intel Core 2 Quad Q9400
Motherboard
Gigabyte EG45M-DS2H
Memory
8GB
Graphics Card(s)
NVIDIA GeForce 9600GT
Hard Drives
ADATA SP900
Seagate ST1000DM003-1ER162
Antivirus
Windows Defender
Browser
Opera
Thanks, I did notice that whenever I opened Process Hacker as an Administrator it always produced a BSOD, but the error code was 0xC4 instead of the usual 0xD1 BSOD. I also remember getting the BSOD before installing Process Hacker, but I'll see if this fixes it though.

EDIT: After uninstalling Process Hacker 2, the original (0xD1) BSOD is still occurring.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional x64AMD Ryzen 5 1600Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4NVIDIA GeForce GTX 460 1024 MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
1337
OS
Windows 7 Professional x64
CPU
AMD Ryzen 5 1600
Motherboard
MSI B350M GAMING PRO (MS-7A39)
Memory
Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4
Graphics Card(s)
NVIDIA GeForce GTX 460 1024 MB
Screen Resolution
1920x1080
Hard Drives
SanDisk X110 128GB SSD (SD6SB1M-128G-1006)
Western Digital 1TB HDD (WD10EZEX-60WN4A0)
PSU
Corsair VS450
Antivirus
Malwarebytes
Browser
Firefox
(ignore)
 

My Computer My Computer

At a glance

Windows 7 Professional x64AMD Ryzen 5 1600Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4NVIDIA GeForce GTX 460 1024 MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
1337
OS
Windows 7 Professional x64
CPU
AMD Ryzen 5 1600
Motherboard
MSI B350M GAMING PRO (MS-7A39)
Memory
Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4
Graphics Card(s)
NVIDIA GeForce GTX 460 1024 MB
Screen Resolution
1920x1080
Hard Drives
SanDisk X110 128GB SSD (SD6SB1M-128G-1006)
Western Digital 1TB HDD (WD10EZEX-60WN4A0)
PSU
Corsair VS450
Antivirus
Malwarebytes
Browser
Firefox
Have you tested RAM modules with memtest86?
 

My Computer My Computer

At a glance

Windows 8.1 Enterprise x64Intel Core 2 Quad Q94008GBNVIDIA GeForce 9600GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 8.1 Enterprise x64
CPU
Intel Core 2 Quad Q9400
Motherboard
Gigabyte EG45M-DS2H
Memory
8GB
Graphics Card(s)
NVIDIA GeForce 9600GT
Hard Drives
ADATA SP900
Seagate ST1000DM003-1ER162
Antivirus
Windows Defender
Browser
Opera
Hi, I just tested the RAM with memtest86 and the results came back all good. Here's the generated html file if you're interested.
 

My Computer My Computer

At a glance

Windows 7 Professional x64AMD Ryzen 5 1600Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4NVIDIA GeForce GTX 460 1024 MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
1337
OS
Windows 7 Professional x64
CPU
AMD Ryzen 5 1600
Motherboard
MSI B350M GAMING PRO (MS-7A39)
Memory
Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4
Graphics Card(s)
NVIDIA GeForce GTX 460 1024 MB
Screen Resolution
1920x1080
Hard Drives
SanDisk X110 128GB SSD (SD6SB1M-128G-1006)
Western Digital 1TB HDD (WD10EZEX-60WN4A0)
PSU
Corsair VS450
Antivirus
Malwarebytes
Browser
Firefox
Update
All was going pretty well for about 20 hours until my computer had three BSODs in quick succession... and using WhoCrashed it reveals this:



[FONT=Segoe UI, Arial]On Fri 12/07/2019 17:41:56 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\071219-13088-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]nvlddmkm.sys[/FONT] (nvlddmkm+0x1D3C08)
Bugcheck code: 0xD1 (0x64, 0xB, 0x1, 0xFFFFF88000F6EE9B)
Error: [FONT=Segoe UI, Arial]DRIVER_IRQL_NOT_LESS_OR_EQUAL[/FONT]
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: [FONT=Segoe UI, Arial]NVIDIA Windows Kernel Mode Driver, Version 391.35 [/FONT]
company: [FONT=Segoe UI, Arial]NVIDIA Corporation[/FONT]
description: NVIDIA Windows Kernel Mode Driver, Version 391.35
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 391.35 , NVIDIA Corporation).
Google query: [FONT=Segoe UI, Arial]nvlddmkm.sys NVIDIA Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL[/FONT]
[/FONT]
[FONT=Segoe UI, Arial]On Fri 12/07/2019 17:41:56 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: [FONT=Segoe UI, Arial]pci.sys[/FONT] (0xFFFFF88000F6EE9B)
Bugcheck code: 0xD1 (0x64, 0xB, 0x1, 0xFFFFF88000F6EE9B)
Error: [FONT=Segoe UI, Arial]DRIVER_IRQL_NOT_LESS_OR_EQUAL[/FONT]
file path: C:\Windows\system32\drivers\pci.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Plug and Play PCI Enumerator
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
[/FONT]
[FONT=Segoe UI, Arial]On Fri 12/07/2019 17:40:48 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\071219-14133-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]pci.sys[/FONT] (0xFFFFF88000E1FE9B)
Bugcheck code: 0xD1 (0x64, 0xB, 0x1, 0xFFFFF88000E1FE9B)
Error: [FONT=Segoe UI, Arial]DRIVER_IRQL_NOT_LESS_OR_EQUAL[/FONT]
file path: C:\Windows\system32\drivers\pci.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Plug and Play PCI Enumerator
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
[/FONT]
This may have uncovered the true cause of the BSOD, although i'm not really sure. How would I go about fixing this? Logs included below.
https://mega.nz/#!eqxkDIKS!5XTTWoDErMRqbr1Ux4_M43tAzHOa61w7Bo6OXYZzgwA (MEMORY.DMP)
 

My Computer My Computer

At a glance

Windows 7 Professional x64AMD Ryzen 5 1600Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4NVIDIA GeForce GTX 460 1024 MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
1337
OS
Windows 7 Professional x64
CPU
AMD Ryzen 5 1600
Motherboard
MSI B350M GAMING PRO (MS-7A39)
Memory
Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4
Graphics Card(s)
NVIDIA GeForce GTX 460 1024 MB
Screen Resolution
1920x1080
Hard Drives
SanDisk X110 128GB SSD (SD6SB1M-128G-1006)
Western Digital 1TB HDD (WD10EZEX-60WN4A0)
PSU
Corsair VS450
Antivirus
Malwarebytes
Browser
Firefox
Probably the PCI-E slot in which the graphics card is damaged. You have the option of moving your graphics card to another slot?
 

My Computer My Computer

At a glance

Windows 8.1 Enterprise x64Intel Core 2 Quad Q94008GBNVIDIA GeForce 9600GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 8.1 Enterprise x64
CPU
Intel Core 2 Quad Q9400
Motherboard
Gigabyte EG45M-DS2H
Memory
8GB
Graphics Card(s)
NVIDIA GeForce 9600GT
Hard Drives
ADATA SP900
Seagate ST1000DM003-1ER162
Antivirus
Windows Defender
Browser
Opera
Huh, I'm really baffled as to what the issue is. I know that it's not a hardware issue, as it works perfectly on Arch Linux and W10, but I really am too lazy to swap the PCI slot, so I don't really know.
 

My Computer My Computer

At a glance

Windows 7 Professional x64AMD Ryzen 5 1600Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4NVIDIA GeForce GTX 460 1024 MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
1337
OS
Windows 7 Professional x64
CPU
AMD Ryzen 5 1600
Motherboard
MSI B350M GAMING PRO (MS-7A39)
Memory
Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4
Graphics Card(s)
NVIDIA GeForce GTX 460 1024 MB
Screen Resolution
1920x1080
Hard Drives
SanDisk X110 128GB SSD (SD6SB1M-128G-1006)
Western Digital 1TB HDD (WD10EZEX-60WN4A0)
PSU
Corsair VS450
Antivirus
Malwarebytes
Browser
Firefox
Update: Recently I decided to try and fix the issue again, as I've been getting as many as 5 BSOD's a day very frequently over the past few months. I searched online and came across Display Driver Uninstaller again, but when I ran the program it told me that I had an NVIDIA driver alongside a Radeon one which I was surprised to see considering I got a new GPU (AMD RX480), and obviously the NVIDIA uninstaller didn't remove everything. After I removed the driver yesterday evening I haven't had a BSOD since, and I'm pretty sure that the NVIDIA graphics driver is the main source of the issue. I will mark this thread solved if I haven't had a BSOD in a weeks time, so hopefully I fixed it.
 

My Computer My Computer

At a glance

Windows 7 Professional x64AMD Ryzen 5 1600Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4NVIDIA GeForce GTX 460 1024 MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
1337
OS
Windows 7 Professional x64
CPU
AMD Ryzen 5 1600
Motherboard
MSI B350M GAMING PRO (MS-7A39)
Memory
Corsair Vengeance LPX 16GB (2x 8GB) 2400MHz DDR4
Graphics Card(s)
NVIDIA GeForce GTX 460 1024 MB
Screen Resolution
1920x1080
Hard Drives
SanDisk X110 128GB SSD (SD6SB1M-128G-1006)
Western Digital 1TB HDD (WD10EZEX-60WN4A0)
PSU
Corsair VS450
Antivirus
Malwarebytes
Browser
Firefox
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