Solved BSOD happening very frequently on laptop, stop error 0x00007A

[MOAVG]

I don't know where I would find the dll file?
But I did get my minidump folder, filled with all my dumps. Do you want me to upload them?

thanks

 

[VistaKing]

Yes please. Do you have a Windows 7 installation disc or a repair disc ?

 

[MOAVG]

yes, I have have windows 7 installation disk. and here is the file with all the dmp's

Thank you

 

[VistaKing]

Looking at a couple dmp files they lead to AVG . Might want to uninstall that program once we get you booting back to normal.

 

[MOAVG]

strange, because I already deleted it? Those might be older dmps maybe when I had avg installed?

 

[VistaKing]

Boot from your Windows 7 installation disc

On the screen that says Press any key to boot from CD or DVD .._
Press [ENTER]
Select your language preferences and click on Next.
Click on Repair your computer. ( Lower left hand corner)
Select which operating system you want to restore and the click on Next
Select the system recovery option you want to do

choose Command Prompt

Inside Command prompt type in

regedit

   Note

If regedit doesn't open up the registry try the command below

bcdedit | find "osdevice"

   Note

The | pipe symbol can be found using SHIFT + \ ( Just above the ENTER key).
The result should be either os device partition=D: or os device partition=C:

Once you know Drive windows is installed do this command

CD C:\wINDOWS\System32\

   Note

If its D:\ change C:\ to D:\

Type in

regedit.exe

Inside Reistry
Select HKEY_LOCAL_MACHINE in the registry tree, and go to the File menu and choose "Load Hive".
Open the registry hive file SYSTEM from the location: C:\Windows\System32\Config
Give it a random name different to any of the existing names

expand the key you gave it to

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Session Manager\SubSystems

In the right side look for " Windows " it should be listed under Name

Change it from

%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=[b]consrv[/b]:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16

TO

%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=[b]winsrv[/b]:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16

Do the same to these key

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Session Manager\SubSystems

Once you're done changing the keys

Select the registry hive you edited, go to File, and choose "Unload Hive".

Close the registry and restart the PC.

Sorry for taking so long.

 

[MOAVG]

Hi! thanks for the reply!
I'm currently at, "Inside Reistry
Select HKEY_LOCAL_MACHINE in the registry tree, and go to the File menu and choose "Load Hive".
Open the registry hive file SYSTEM from the location: C:\Windows\System32\Config
I go to C:\, but I can't find the Windows folder in it?

 

[VistaKing]

Click on COMPUTER on the left side then go that way .

 

[koolkat77]

Re-run the removal too from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Have you completed steps in my first post?

 

[MOAVG]

Ok, I got into system 32 through D drive, and I am looking for a file called "System" to open up? The only one I see is systeminfo and a few other system applications, but I don't see any files named just "System".

thank you for the help

 

[VistaKing]

It should be a folder called config then inside there it should be Systems


:ar: D:\Windows\System32\config

To make it easier on you

Inside HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Session Manager\SubSystems
On the right side right click on Windows and choose modify .

You should see this

%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=consrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16

You need to change it to


%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16

Should be done here as well HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Session Manager\SubSystems

 

[MOAVG]

I didn't see the config folder that you mentioned, but I got there.

So I already changed the new key to Naruto and tried to edit the value data of Windows in the subsystem folder, but it already has winsrv in it. Is that a good thing that I didn't need to change it?

thanks

 

[VistaKing]

Did you type this command to see what drive letter windows is installed in

bcdedit | find "osdevice"

The consrv will be found here 3 ServerDll=consrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16

You want to change it to 3 ServerDll=winsrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16

 

[MOAVG]

no, but I did find it in D:\ instead of C:\, but should that matter?

 

[VistaKing]

Ok try to UNHIDE the Naruto . By clicking on it and clicking on file and choose UNHIDE then close the registry and restart the computer and see if you're able to boot into Windows in normal mode .


ADDED:

Looks like we need to create a new thread in the SYSTEM SECURITY thread . Reference this threat if need be . You could have the people on the BSOD team work here and the ANTIVIRUS team work there .

 

[MOAVG]

I was able to reboot windows normally, and everything is working right now... right now, So, I'll be keeping an eye on it, and if another BSOD happens, I'll be sure to let you all know.

thank you for your help!

 

[VistaKing]

You're welcome. Scan your computer with Malwarebytes post the log in a new created thread in the system security thread and reference this thread.


Download



Uncheck Enable Free trial of MalwareBytes Anti-Malware Pro ( as shown below)

 

[MOAVG]

Hi, unfortunately I had the same BSOD from the beginning, today....

0x0000007A error again. Kernel data inpage error.

I belong to a Game developement club up at my college, and I'm going to ask them if they can refer me to anyone who can check my laptop physically.

Thank you, and any kind of suggestions or help you can give me is very much welcomed!

 

[VistaKing]

Can you get into safe mode ?

Also might want to run a memory test

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Note

You will need a USB Flash Drive for this

 

[MOAVG]

yeah, actually I was just able to reboot it into normal mode, I can reboot it and put it into safe mode.