BSOD Help and Support

[tgelhardt]

I'm not having any luck opening the dmp files in debugger.

 

[Boozad]

ONE

 ATI Driver

Your ATI driver is causing issues. It's very old and needs updating, check your vendor's support page for an updated version.

fffff880`0c6b8688  fffff880`0682e000Unable to load image atikmpag.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys[/COLOR]
 
4: kd> lmvm atikmdag
start             end                 module name
fffff880`07453000 fffff880`07c63000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR=Red]Thu Nov 11 02:47:31 2010[/COLOR] (4CDB5943)
    CheckSum:         007CA581
    ImageSize:        00810000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

TWO

 DaemonTools

Uninstall Daemon Tools, a proven cause of BSODs.

1. Uninstall Daemon Tools.
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2. Download the SPTD standalone installer and perform the following steps.
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3. Double click the executable to open it.
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4. Click the button shown below.
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   Information

If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.