Bsod help please! first time!

[PHOBOY510]

I have an HP M8430f PC desktop, with upgrades such as an ANTEC earthwatts 650
and ATI 4870.

Lately for a couple months, the computer would crash on cold start ups.
and after it crashed the I would usually get bluescreens or nothing at all. it would sometimes turn the screen black and the monitor would lose signal, but the computer would still be on. Sometimes it would just randomly restart or hang on a certain screen. This also happens during start up where it would just hang on the windows logo screen or etc.
After crashing and starting up 6-7 times (holding power button to shut it off and turn it back on) it would finally run without crashing

Thanks again guys , appreciate it

 

[Jonathan_King]

Welcome!

Unfortunately, that is only a shortcut to your dmp file.

Do you think you could upload the original for us?

Thanks,
~JK

 

[PHOBOY510]

thanks for responding!
sorry about that, i hope this is the correct one

 

[PHOBOY510]

anyone with some help please?

 

[Jonathan_King]

Try opening an elevated command prompt and entering sfc /scannow.

That will scan for bad system files.

 

[ickymay]

thanks for responding!
sorry about that, i hope this is the correct one

this is not a windows 7 Operating System ?

the NT kernel is incorrect and windows debugger shows this as

Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1)

 

[PHOBOY510]

thats correct, I had windows 7 ultimate 64 bit, and it kept crashing, so an HP tech told me to revert back to vista SP2 and upgrade the bios etc. I figure that since it was crashing so much on windows 7, that if i fix the problem in windows vista before i upgrade to windows 7, it would go away. And as I'm writing this I got another bsod which I will post as well. Do you guys think the problem is me using a windows vista 64 bit home premium and upgrading it to windows 7 ultimate 64 bit RETAIL which is causing the problem?

John: finished doing the scan and nothings wrong

 

[PHOBOY510]

thats correct, I had windows 7 ultimate 64 bit, and it kept crashing, so an HP tech told me to revert back to vista SP2 and upgrade the bios etc. I figure that since it was crashing so much on windows 7, that if i fix the problem in windows vista before i upgrade to windows 7, it would go away. And as I'm writing this I got another bsod which I will post as well. Do you guys think the problem is me using a windows vista 64 bit home premium and upgrading it to windows 7 ultimate 64 bit RETAIL which is causing the problem?

John: finished doing the scan and nothings wrong

sry theres the crash dump file

 

[ickymay]

thats correct, I had windows 7 ultimate 64 bit, and it kept crashing, so an HP tech told me to revert back to vista SP2 and upgrade the bios etc. I figure that since it was crashing so much on windows 7, that if i fix the problem in windows vista before i upgrade to windows 7, it would go away. And as I'm writing this I got another bsod which I will post as well. Do you guys think the problem is me using a windows vista 64 bit home premium and upgrading it to windows 7 ultimate 64 bit RETAIL which is causing the problem?

John: finished doing the scan and nothings wrong

yes

your best bet is perform a format and fresh install of windows 7 , apply all your drivers from your manufacturers websites, such as chipset and sound and gfx etc then if you experience any problems post them here

 

[PHOBOY510]

thats correct, I had windows 7 ultimate 64 bit, and it kept crashing, so an HP tech told me to revert back to vista SP2 and upgrade the bios etc. I figure that since it was crashing so much on windows 7, that if i fix the problem in windows vista before i upgrade to windows 7, it would go away. And as I'm writing this I got another bsod which I will post as well. Do you guys think the problem is me using a windows vista 64 bit home premium and upgrading it to windows 7 ultimate 64 bit RETAIL which is causing the problem?

John: finished doing the scan and nothings wrong

yes

your best bet is perform a format and fresh install of windows 7 , apply all your drivers from your manufacturers websites, such as chipset and sound and gfx etc then if you experience any problems post them here

the problem is HP doesn't have any drivers for windows 7 for my PC model number

 

[Jonathan_King]

You can often use the Vista or even XP drivers. Just run them in compatibility mode.

 

[PHOBOY510]

oh ok. well could someone help me debug those two crash dump files for me? so i can know what driver is causing the problem before i upgrade to windows 7 ultimate?

I can upgrade to it no problem right? from windows 7 home premium OEM to windows 7 ultimate RETAIL?

thanks john and icky

 

[ickymay]

thats correct, I had windows 7 ultimate 64 bit, and it kept crashing, so an HP tech told me to revert back to vista SP2 and upgrade the bios etc. I figure that since it was crashing so much on windows 7, that if i fix the problem in windows vista before i upgrade to windows 7, it would go away. And as I'm writing this I got another bsod which I will post as well. Do you guys think the problem is me using a windows vista 64 bit home premium and upgrading it to windows 7 ultimate 64 bit RETAIL which is causing the problem?

John: finished doing the scan and nothings wrong

yes

your best bet is perform a format and fresh install of windows 7 , apply all your drivers from your manufacturers websites, such as chipset and sound and gfx etc then if you experience any problems post them here

the problem is HP doesn't have any drivers for windows 7 for my PC model number

so not supported

problem is this is a windows 7 forum so you would be better served posting in the vista forum

 

[Jonathan_King]

oh ok. well could someone help me debug those two crash dump files for me? so i can know what driver is causing the problem before i upgrade to windows 7 ultimate?

I can upgrade to it no problem right? from windows 7 home premium OEM to windows 7 ultimate RETAIL?

thanks john and icky

Yes, that should be a fine upgrade.

 

[PHOBOY510]

thanks to both you guys!

ill be upgrading to windows 7 before loading crash dumps again
hopefully you guys will be able to help then!

btw its been crashing a ton in safe mode -.-

 

[Jonathan_King]

You may want to test your RAM and hard drive.

Download a copy of Memtest86 and burn the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.

For your hard disk, download the appropriate software here: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

 

[PHOBOY510]

I've already tried the memory test swapped out sticks of ram 1 at a time but no errors.

I do however think its the power supply after reading a post by computersplus.. quotes

The following issues are signs your power supply might not be up to the task:

1. During boot, your machine takes a very long time to get past the POST screen

2. During heavy graphics use, you start getting hard drive errors. The hard drives and the video card both live on the 12V rail and thus if the video card starts pulling too much power it can cause hard drive errors.

3. Memory errors in programs, but when you test the memory it tests clean. This is a similar issue to the second one. The electricity in a computer has to maintain a certain flow and that flow is used to run the memory. If that flow starts spiking around, it will cause memory errors.

4. Random shutdowns and reboots during CPU intensive activity. Like the memory, the CPU has to maintain a certain frequency across its calculations. That frequency is directly related to the voltage the CPU receives, and if this voltage fluctuates too much, the CPU will fail just like memory will. When memory fails, a program will crash, but when the CPU fails, the whole machine crashes.

5. Hangs during boot where POST never even comes up that can then be fixed by resetting the computer, sometimes multiple times. This is the same as the POST problem, where the hardware isn't getting checked properly and hangs while waiting.

6. Your computer starts to boot, but then just shuts down, or gets locked in a loop of constantly trying to boot.


what do you guys think?
I have an ANTEC earthwatts 650 watts powering an intel core 2 quad q6600 with an ATI radeon 4870 2x12volt rails and 4 gb of ram

 

[PHOBOY510]

Oh and i should mention that these crashes only occur on cold boots as well. the blue screen messages are a bit scattered