BSOD Help please

[writhziden]

Can you upload screenshots of what programs you have available to uninstall? Take screenshots and upload them by going to the Uninstall a program list, taking one screenshot, scrolling down, taking another screenshot, etc. until you reach the bottom of the list of programs.

 

[AJZ]

Can you upload screenshots of what programs you have available to uninstall? Take screenshots and upload them by going to the Uninstall a program list, taking one screenshot, scrolling down, taking another screenshot, etc. until you reach the bottom of the list of programs.

Yes sir, attached....

 

[writhziden]

I imagine it is part of AI Suite. I do not see anything else there that it might be contained in. How difficult is it to remove AI Suite and what side effects would it bring? If you do not know, create a system restore point prior to uninstalling it. Most of the software provided in AI Suite just adds possible points of conflict in the system, and the software suite is really not necessary for the system to run properly. I don't know how much it integrates itself into the system once it is installed, though. Removing it could have little to no consequences, or it could cause the system to stop working, which is why I recommend the restore point. Backup any important data, as well, as a precautionary step.

 

[AJZ]

Uninstalled AI suite still no luck so I reinstalled it, got two bsod since. Have the new ones logged and uploaded to zip.

 

[writhziden]

I just realized you never responded about the Windows corruption check. Did you ever run the SFC /SCANNOW I recommended in my first post?

 

[AJZ]

Zero issues with that after 4 scans

 

[writhziden]

Have you proceeded to the Verifier step in my first post? I have not seen any Verifier enabled crashes in your .dmp files to this point. If you enabled it, check that the settings remained by: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command:

verifier /query​