BSOD help Windows 7 64 bit Home Premium

[asifkhan316]

BIOS updated.

NVIDIA Drivers uninstalled, cleaned using driversweeper and then re-installed.

CHKDSK done, found no problems.

SFC results below.

C:\Windows\system32>SFC /SCANNOW
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 95% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>

I've done extensive memtest on the weekend (left it running for 24 hours) and found no problems.

On the bright side, since this morning I haven't had any BSODs (touch-wood), so it looks like there's a lot of progress!

Problems, still persisting are that I'm unable to complete Windows update:

- Code 800736B3 (Cumulative Security Update for Internet Explorer 10 for Windows 7 Service Park 1 for x64-based Systems (KB2817183))
- Code 8007000D (Security Update for Windows 7 for x64-based Systems (KB2808735))
- Code 8007000D (Security Update for Windows 7 for x64-based Systems (KB2813170))

 

[asifkhan316]

Woohoo, updates seem to be working after running the "System Update Readiness Tool".

Windows update error code 800736B3 failes to install (KB974455, - Microsoft Community

 

[VistaKing]

Good on your progress. Were you able to install those updates after running SUR Tool?

 

[asifkhan316]

yes all the windows updates worked after running SUR Tool.

I'm running a full scan of the PC using MSE now as I've not been able to run it before. Will probably take a while and it's nearly midnight here, so will leave it running throughout the night.

Will report back on the status tomorrow morning.

Thanks and good night VK.

 

[Northernsoul55]

Hi,
Did you uninstall these drivers, which are known to cause BSOD issues?

ASACPI [COLOR=red]ASACPI.sys[/COLOR] Thu May 14 02:25:17 [COLOR=red]2009[/COLOR]
Asus ATK0110 ACPI Utility (a known BSOD maker in Windows 7 and Win8). 
Also a part of many Asus utilities
 
[COLOR=red]AsIO.sys[/COLOR]
Asus PCProbe Utility
Dated: Mon Apr 06 08:21:08 [COLOR=red]2009[/COLOR]

If the programs are no longer on your system, please remove manually:

Navigate to:
C:\windows\system32\drivers
locate the drivers, right click and delete.

Cheers

Dave

 

[Northernsoul55]

Oops..double posted.

 

[asifkhan316]

Hi Northernsoul55,

I take it this wasn't meant for me as you said you double posted? thanks, Asif

Hi,
Did you uninstall these drivers, which are known to cause BSOD issues?

ASACPI [COLOR=red]ASACPI.sys[/COLOR] Thu May 14 02:25:17 [COLOR=red]2009[/COLOR]
Asus ATK0110 ACPI Utility (a known BSOD maker in Windows 7 and Win8). 
Also a part of many Asus utilities
 
[COLOR=red]AsIO.sys[/COLOR]
Asus PCProbe Utility
Dated: Mon Apr 06 08:21:08 [COLOR=red]2009[/COLOR]

If the programs are no longer on your system, please remove manually:

Navigate to:
C:\windows\system32\drivers
locate the drivers, right click and delete.

Cheers

Dave

 

[asifkhan316]

Hi VK,

Pleased to say, it's 2nd day in a row that I haven't had a single BSOD. Just wanted to thank you for all your help.

It is ok to leave this thread open till the weekend, just in case the BSOD starts reoccurring?

Thanks,

Asif

 

[VistaKing]

yes it is. You're welcome

 

[Northernsoul55]

Hi Northernsoul55,

I take it this wasn't meant for me as you said you double posted? thanks, Asif

Hi,
Did you uninstall these drivers, which are known to cause BSOD issues?

ASACPI [COLOR=red]ASACPI.sys[/COLOR] Thu May 14 02:25:17 [COLOR=red]2009[/COLOR]
Asus ATK0110 ACPI Utility (a known BSOD maker in Windows 7 and Win8). 
Also a part of many Asus utilities
 
[COLOR=red]AsIO.sys[/COLOR]
Asus PCProbe Utility
Dated: Mon Apr 06 08:21:08 [COLOR=red]2009[/COLOR]

If the programs are no longer on your system, please remove manually:

Navigate to:
C:\windows\system32\drivers
locate the drivers, right click and delete.

Cheers

Dave

Yes this was meant for you

 

[asifkhan316]

Hi,

Unfortunately I've just had a couple of BSODs this morning :-(. I started the PC today (Friday, 19th) after not using it since Wednesday, 17th evening. The 4 days leading up the 17th, the PC did not have a single BSOD. I've attached the SF diagnostics from this morning's BSOD. The PC crashed even while I was running an SF diagnostics. After I powered down the PC and did a cold boot, the crash has not re-occurred.

I'm seeing a pattern here that if I leave the PC unused for more than a day and then start using it, I get numerous BSODs. Then after a cold boot, the BSOD does not re-occur. Is this unheard of?

Thanks,

Asif

 

[VistaKing]

Asif

I do not see any dmp files . Can you upload them please ?

 

[asifkhan316]

sorry, my bad. Have attached them to my previous post now.

Asif

I do not see any dmp files . Can you upload them please ?

 

[asifkhan316]

Hi VK,

Unfortunately I've had two BSODs today

1) In the morning whilst editing a word document.
2) In the evening whilst exporting some pictures from Adobe Lightroom.

Both SF Diagnostics attached. Appreciate your help as usual.

Thanks,

Asif

 

[Northernsoul55]

Hi,

[COLOR=red]STOP 0x0000007E[/COLOR]: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes:  Insufficient disk space, Device driver, Video card, 
BIOS, Breakpoint with no debugger attached, Hardware incompatibility, 
Faulty system service, Memory, 3rd party remote control

*********************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*********************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff80002faf123, fffff880031c4938, fffff880031c4190}
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*********************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*********************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

It is reported that your Nvidia driver is at fault:
Driver: nvlddmkm.sys
Dated: Fri Mar 15 01:37:00 2013

Your drivers look to be the latest and despite this, are still crashing.
Please follow these instructions to install an earlier stable driver as a test:

1. Download and install Driver Fusion.
2. Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
3. If it says the the free version of Driver Fusion cannot remove all the elements, stop there and follow Drivers - Clean Left over Files after Uninstalling
4. Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.
Also Stress test your Graphics Card using Furmark.
:ar: Video Card - Stress Test with Furmark

Also please refer to my previous posts :ar: HERE, you need to remove these items.

Also this driver predates Win 7 and needs updating or removed:

[COLOR=red]PxHlpa64.sys[/COLOR]
Sonic CD/DVD driver (used by many different CD/DVD programs)
Dated: Mon Dec 10 23:49:01 [COLOR=red]2007[/COLOR]

Post back once you have completed the above.

cheers

Dave

 

[asifkhan316]

Hi Dave,

Apologies for the late response. I've done all the below steps that you suggested.
No issues found in reported in video card stress test.

Thanks,

Asif

Hi,

It is reported that your Nvidia driver is at fault:
Driver: nvlddmkm.sys
Dated: Fri Mar 15 01:37:00 2013

Your drivers look to be the latest and despite this, are still crashing.
Please follow these instructions to install an earlier stable driver as a test:

1. Download and install Driver Fusion.
2. Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
3. If it says the the free version of Driver Fusion cannot remove all the elements, stop there and follow Drivers - Clean Left over Files after Uninstalling
4. Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.
Also Stress test your Graphics Card using Furmark.
:ar: Video Card - Stress Test with Furmark

Also please refer to my previous posts :ar: HERE, you need to remove these items.

Also this driver predates Win 7 and needs updating or removed:

[COLOR=red]PxHlpa64.sys[/COLOR]
Sonic CD/DVD driver (used by many different CD/DVD programs)
Dated: Mon Dec 10 23:49:01 [COLOR=red]2007[/COLOR]

 

[Northernsoul55]

Hi,

No problem, and good that no issues found with GPU.
Okay is the system stable with the 306.23 driver, or have you experienced anymore crashes?

cheers

Dave

 

[asifkhan316]

Hi Dave,

Thanks very much! Yep, its been up and running for two days now with no crashed. So fingers crossed.

Let's see how it goes for a week and I'll post an update here.

Thanks,

Asif

 

[Northernsoul55]

Sounds like a plan

Look forward to your update.

Cheers

Dave

 

[asifkhan316]

Hi Dave,

Started up the computer after a couple of days rest and soon after windows started up and I logged in, I got BSOD :-(

Immediately after BSOD reboot, I ran the SF Diagnostics Tool, whilst it was running I got another BSOD :-((

SFDT logs for both BSODs attached.

Weirdly, SFDT seems to be running msinfo32.exe*32 for a long long time. I tried to kill the process and as soon as I did, I got another BSOD. Not happened to me before. msinfo32 seems to run for ages and it's using up a heck load of CPU.