BSOD help

coolblue

New member
Local time
3:58 PM
Messages
1
windows x64
Is the original installed OS on the system.
OS is full retail.
Hardware is 5 days old as is the OS.

 

My Computer

Computer Manufacturer/Model Number
self built
OS
windows 7 ultimate x64
CPU
AMD Athlon II X4 processor 3.0 GHz
Motherboard
ASUS M4a88td-v evo/usd3
Memory
corsair dominator DDR3 8GB
Graphics Card(s)
Radeon HD 5770
Sound Card
built in to motherboad
PSU
xxx edition 650
Case
Haf x coolmaster
Cooling
fan
Hi and welcome,
One dump blame on EX64.SYS as the cause.
It's Norton antivirus driver so I would recommend you to uninstall it and replace with MSE.
http://www.microsoft.com/security_essentials/
Code:
BugCheck 1A, {41287, 20, 0, 0}
Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\VirusDefs\20101108.022\EX64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EX64.SYS
*** ERROR: Module load completed but symbols could not be loaded for EX64.SYS
Probably caused by : EX64.SYS ( EX64+254c )
Another dump have 0x116 bugcheck --> VIDEO_TDR_FAILURE (116)
Try reinstalling your VGA card driver. When reinstall, it's better to remove the current driver with driversweeper then download and install fresh copy your ATI HD 5700 driver.

There are numerous reports of hardware solutions to VIDEO_TDR_FAILURE. The most common are:
- Poor Cooling
- Problems with the power supply

- Overclocking Issues

- Bad System memory or incorrect memory timings

- Defective PC Components


And these drivers need to be update:
Code:
CLBUDF.SYS   Mon Oct 13 20:34:47 2008 --> [URL="http://www.sevenforums.com/www.cyberlink.com"][URL="http://www.cyberlink.com/"]Cyberlink Instant Burn[/URL]
[/URL]CLBStor.sys  Mon Oct 13 20:34:50 2008 --> Cyberlink Storage Helper
netr28x.sys  Tue Aug 04 02:49:26 2009 --> [URL="http://www.ralinktech.com/support.php"]Ralink WLAN card[/URL]
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64 SP1
CPU
AMD A10-5800K
Motherboard
ECS A55F2-M3
Memory
4.00GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon HD 7660D
Sound Card
Steelseries Siberia
Monitor(s) Displays
1366x768
Hard Drives
WDC 3 TB
Seagate 500 GB
Internet Speed
2 Mbps
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