Bsod help

[SloScrew]

My computer keeps on randomly restarting and when it starts back up this comes up

BSOD


WINDOWS HAS RECOVERED FROM AN UNEXPECTED SHUTDOWN

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80003133BC6
BCP3: FFFFF880066E9EE0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\030211-34538-01.dmp
C:\Users\JP\AppData\Local\Temp\WER-22784102-0.sysdata.xml

If you have any help that would be great. Thank You

 

[fimble]

Hi SloScrew and Welcome.

We really need to see the .dmp files to be able to help you.
Please see this thread:

Windows 7 - Blue Screen of Death (BSOD) Posting Instructions.​

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

 

[SloScrew]

Here you go. I hope that helps

==================================================
Dump File : 030211-34538-01.dmp
Crash Time : 3/2/2011 4:39:09 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`03133bc6
Parameter 3 : fffff880`066e9ee0
Parameter 4 : 00000000`00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+26d4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\030211-34538-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,144
==================================================
==================================================
Dump File : 030211-37689-01.dmp
Crash Time : 3/2/2011 4:17:46 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffa80`094fc030
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`012acdc6
Parameter 4 : 00000000`00000002
Caused By Driver : fileinfo.sys
Caused By Address : fileinfo.sys+9692
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\030211-37689-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,144
==================================================
==================================================
Dump File : 030111-28360-01.dmp
Crash Time : 3/1/2011 10:18:41 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+66f54
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\030111-28360-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 276,144
==================================================

 

[SloScrew]

Here is the Zip file too

 

[Jonathan_King]

I am seeing tsusbflt.sys in the Unloaded Drivers listing a lot...I'm not sure what that is. Let's just ignore it for now.

There is a whole string of these:

Event[68]:
  Log Name: System
  Source: cdrom
  Date: 2011-03-03T01:46:19.166
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JP-PC
  Description: 
An error was detected on device \Device\CdRom0 during a paging operation.

That seems to match with the cdrom.sys BSOD.

I don't know if this error is referring to your OS drive or an external drive you had attached at some point before:

Event[1208]:
  Log Name: System
  Source: Ntfs
  Date: 2011-03-02T04:24:46.825
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JP-PC
  Description: 
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.

Open a command prompt, and enter chkdsk /r. Also, run SeaTools on all drives.

I see you did a clean install on Monday, and there were indeed BSODs from then. Did the BSODs occur before the reinstall?

...Summary of the dumps:

[font=lucida console]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar  2 07:34:32.435 2011 (UTC - 5:00)
System Uptime: 0 days 0:17:33.746
Probably caused by : ntkrnlmp.exe ( nt!CmpFindNameInListWithStatus+97 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  SearchIndexer.
FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpFindNameInListWithStatus+97
SystemProductName = GA-890GPA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar  2 07:15:55.858 2011 (UTC - 5:00)
System Uptime: 0 days 4:34:57.169
Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteScb+322 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_Ntfs!NtfsDeleteScb+322
SystemProductName = GA-890GPA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar  1 13:17:11.664 2011 (UTC - 5:00)
System Uptime: 0 days 3:12:32.007
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** ERROR: Module load completed but symbols could not be loaded for cdrom.sys
Probably caused by : cdrom.sys ( cdrom+bcde )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_cdrom+bcde
SystemProductName = GA-890GPA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[SloScrew]

Yes I was getting BSOD before the Clean install on monday. I ran the chkdsk /r and i also ran the Seatools on my drives and it all passed. I also left my computer on all day and when I got home from work at 10:45pm the computer was still on and not back at the log in window. Are there any more things I should do to dbl check and make sure it running fine?

 

[Jonathan_King]

Well you haven't changed anything so far; any stability you've seen is coincidental. Try opening up your case and unplugging the CD drive, see if that helps anything.

What is the make/model of your PSU?

 

[SloScrew]

550 Thermeltake
If i unplug my DVD, do i need to run another test? If so what do i need run?

 

[Jonathan_King]

Just use your computer normally, doing the kinds of things you'd be doing when the BSODs use to come.