bsod ie8&aol 9.6 critical object termination f4 ntoskrnl.exe+80640

[drjeffreyo]

Hi, I hope you can help-this is driving me crazy. Before I did a system restore to a known good working restore point [at least one that stayed up and running for over a week 24/7] I was getting a lot of 'not responding' issues and bsods with apparently different causes as per nirsoft's bsod viewer. Since the restore it's crashed and rebooted five times, not including the last one which I induced by going a bit overboard in task manager. Since the restore I have not fiddled with any more updates or bios settings-all are conservative. I've read the posting requirements and attached the zipped file. Searching for a fix has been elusive so I have one question before we start: has anyone ever solved these issues? I suspect the seagate 250gb drive is the cause, but it reliably passes the seatools tests. Thanks for your time
Jeff

 

[GianniDPC]

Hello, drjeffreyo

Please do a malwarebytes: Malwarebytes : Free anti-malware, anti-virus and spyware removal download and hitman pro scan: Home - SurfRight
because it's possible ATWPKT264.SYS is a worm it also can be a good program but to be sure do these scan's

And, sorry ATWPKT264.SYS is a a component of your AOL software but I still recommend a virus scan And remove AOL for now (for testing) if the BSOD Still occurs

Also check your Hard Drive cables, And maybe you have bad ram I recommend to do Memtest86+: http://www.memtest.org/

 

[drjeffreyo]

Thansk for the prompt reply-other forums have made me wait weeks and then offered lame suggestions. My wife uses aol and ie8 for facebook and it invariably crashes on her. I'll run the suggested checks. The ram is ocz gold with a normal voltage rating of 800 and an overvoltage rating of 1066; I think it's running at 800 and normal voltages since I reduced the performance settings but I'll check and report on this. I've had ram issues before, having to remove and clean the allegedly gold contacts more than once-this used to cause a scrambled display and an alien squeal through the audio. It's no wonder ocz no longer makes ram; I've gor 256k ram sticks from the late 80's that are still shiny. The cpu, fans and ram have recently been cleaned and reseated using stabilant 22a on the contacts and new thermal compound. Peak cpu temps such as when running MW3 hover around 130F.

 

[GianniDPC]

Ok, post back if it is checked

 

[zigzag3143]

Hi, I hope you can help-this is driving me crazy. Before I did a system restore to a known good working restore point [at least one that stayed up and running for over a week 24/7] I was getting a lot of 'not responding' issues and bsods with apparently different causes as per nirsoft's bsod viewer. Since the restore it's crashed and rebooted five times, not including the last one which I induced by going a bit overboard in task manager. Since the restore I have not fiddled with any more updates or bios settings-all are conservative. I've read the posting requirements and attached the zipped file. Searching for a fix has been elusive so I have one question before we start: has anyone ever solved these issues? I suspect the seagate 250gb drive is the cause, but it reliably passes the seatools tests. Thanks for your time
Jeff

Caused by ATWPKT264.SYS, which is an AOL driver . I would remove it to test.

Plus you have a 5 year old AOL driver named wanatw64.sys. Remove to test.

 

[drjeffreyo]

ticked off

Firstly I'm a little ticked off: hitman did more than delete some tracking cookies, it's reset my desktop, removed some shortcuts and turned back on the shitty asus background and turned off the windows classic view. It's removed all of the personalizing I've done to the folders and mouse settings. WTF? Malwarebytes found nothing truly malicious as I expected Trainer programs for MW3, spybot's teatimer and the MW3 application were flagged INCORRECTLY and despite marking them as IGNORE they're missing. WTF? My personal folder and everything it contained, including the log files for the suggested programs are also missing. WTF?
Windows update was turned back on whereas I'd specifically turned it off, and changes were made while rebooting from memtest. WTF? Memtest passed my ram 100% after running at 800 and 1066 settings. My xp64 installation was f'd over by another suggested a/v program that was set to 'scan/not repair' mode to the point where it's useless.
Secondly: how can I "test" the system if I remove applications or parts thereof that are required to be running when it crashes?
Next is a system restore to previous settings.

 

[drjeffreyo]

Posting to upload malwarebytes and hitman log files.

 

[drjeffreyo]

?

I can't tell if log.xml was uploaded so it's been uploaded again.

 

[drjeffreyo]

??

log.xml still fails to appear here so I'll zip it.

 

[zigzag3143]

Any more BSOD's? if so upload them.

 

[drjeffreyo]

No bsod's yet but i'm not holding my breath

Of all the minidumps only the last one involved the aforementioned two AOL files and, again, it's one I induced by trying to kill the aol processes with task manager. None of the other crashes listed these two files at all. AOL hasn't been run yet so I don't know if renaming them will cause any issues. I'll post an update here, but I have another problem that needs to be posted elsewhere. You should warn people about hitman screwing with the registry when it suggests it's only removed some harmless tracking cookies: turning on windows update, removing or changing other customized settings such as autologon, folder views, mouse controls...VERY frustrating on top of a frustrating problem.
Thanks again for both of your responses and please note it was the application that ticked me off, not your attempts to help solve my pc's issues.
Jeff

 

[zigzag3143]

Of all the minidumps only the last one involved the aforementioned two AOL files and, again, it's one I induced by trying to kill the aol processes with task manager. None of the other crashes listed these two files at all. AOL hasn't been run yet so I don't know if renaming them will cause any issues. I'll post an update here, but I have another problem that needs to be posted elsewhere. You should warn people about hitman screwing with the registry when it suggests it's only removed some harmless tracking cookies: turning on windows update, removing or changing other customized settings such as autologon, folder views, mouse controls...VERY frustrating on top of a frustrating problem.
Thanks again for both of your responses and please note it was the application that ticked me off, not your attempts to help solve my pc's issues.
Jeff

Understood Jeff and good luck.

Personally I dont recommend hitman or any other 3rd party app like it.

 

[drjeffreyo]

another bsod

here's the minidump. this was after an install/update of realtek audio, nvidia chipset and graphics driver updates in favor of microsoft's to alleviate a latency issue-but that's another post. also added was net 4 as it's required for the sdk [installed ok] that has some windows performance toolkit for the other problem.
any ideas?
jeff

 

[drjeffreyo]

gave up

and reinstalled windows 7

 

[zigzag3143]

and reinstalled windows 7

let us know if you need help