Solved BSOD in hot days, Err: 0x8000000000000002, DM log file attached

Winner1

New member
Local time
3:19 PM
Messages
2
I am living in an area where temperature reaches up to 47 degree Celsius at noon. I am mentioning this because I recently started to experience BSOD error (a week ago, when temperature started to rise).

My fellow received this error frequently last summer. Then he changed his HDD and the error was fixed.

I am Copying the error details from event viewer in computer management. I am also attaching the file needed for diagnostics.

Thanks..

- System

- Provider


[ Name] Microsoft-Windows-Kernel-Power


[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}



EventID 41


Version 2


Level 1


Task 63


Opcode 0


Keywords 0x8000000000000002

- TimeCreated


[ SystemTime] 2014-06-12T11:19:25.974011400Z



EventRecordID 21942


Correlation

- Execution


[ ProcessID] 4


[ ThreadID] 8



Channel System


Computer Muneeb-PC

- Security


[ UserID] S-1-5-18

- EventData

BugcheckCode 0

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress false

PowerButtonTimestamp 0
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 32-bitIntel Core i3 2330M6GB (2GB in use)Intel HD Graphics 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP300E5Z
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core i3 2330M
Motherboard
Samsung NP300E5Z
Memory
6GB (2GB in use)
Graphics Card(s)
Intel HD Graphics 3000
Sound Card
Laptop Internal HD Audio Device
Monitor(s) Displays
Laptop LCD Generic PnP
Screen Resolution
1366 x 768
Hard Drives
Samsung HM321 HI ATA
PSU
19W laptop charger
Cooling
No Colling Pad etc
Keyboard
Laptop attached
Mouse
Laptop attached mouse Pad
Internet Speed
dial-up 3.1Mbps (Max)
Antivirus
MSE
Browser
Firefox
Hello Winner1,

Your installation is counterfeit, you have an HP PID on a Samsung laptop.

Code:
[FONT=Verdana]Host Name:                 MUNEEB-PC
  OS Name:                   Microsoft Windows 7 Professional 
  OS Version:                6.1.7601 Service Pack 1 Build 7601
  OS Manufacturer:           Microsoft Corporation
  OS Configuration:          Standalone Workstation
  OS Build Type:             Multiprocessor Free
  Registered Owner:          Muneeb
  Registered Organization:   
  Product ID:                [B][COLOR=Red]00371-OEM-8992671-00008 ----> HP PID[/COLOR][/B]
  Original Install Date:     4/26/2014, 1:32:46 PM
  System Boot Time:          6/12/2014, 4:19:19 PM
  System Manufacturer:       SAMSUNG ELECTRONICS CO., LTD.
  System Model:              300E4Z/300E5Z/300E7Z
  System Type:               X86-based PC
  Processor(s):              1 Processor(s) Installed.
                             [01]: x64 Family 6 Model 42 Stepping 7 GenuineIntel ~2200 Mhz
  BIOS Version:              Phoenix Technologies Ltd. 09QB, 11/2/2012[/FONT]

Counterfeit installations such as yours can contain heavily modified code that causes the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Thank you for the reply
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 32-bitIntel Core i3 2330M6GB (2GB in use)Intel HD Graphics 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP300E5Z
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core i3 2330M
Motherboard
Samsung NP300E5Z
Memory
6GB (2GB in use)
Graphics Card(s)
Intel HD Graphics 3000
Sound Card
Laptop Internal HD Audio Device
Monitor(s) Displays
Laptop LCD Generic PnP
Screen Resolution
1366 x 768
Hard Drives
Samsung HM321 HI ATA
PSU
19W laptop charger
Cooling
No Colling Pad etc
Keyboard
Laptop attached
Mouse
Laptop attached mouse Pad
Internet Speed
dial-up 3.1Mbps (Max)
Antivirus
MSE
Browser
Firefox
Back
Top