BSOD in normal mode / wireless not detecting networks

NLBananas

New member
Local time
4:12 AM
Messages
6
Hi,

Just had 3 blue screens in normal Windows mode. In safe mode now and so far no problems.
I was looking at my network card because to see why the laptop is not detecting any networks.
Maybe there is a connection?

I have downloaded and ran the DM Log connector. It is in Dutch but I hope it won't be a problem for you.
Thank you in advanc for your attention.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64 bits
CPU
Pentium Dual Core T4500 @2.3 GHz
Memory
3 Gb
Hello and welcome to 7F,

I have a look at the DMP Files you uploaded:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR="blue"]BugCheck 24[/COLOR], {1904fb, fffff88007f69238, fffff88007f68a90, fffff80002c81a15}

*** WARNING: Unable to verify timestamp for [COLOR="red"]AsDsm.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for [COLOR="Red"]AsDsm.sys
[/COLOR]Probably caused by : AsDsm.sys ( AsDsm+135a )

Followup: MachineOwner
---------


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR="Blue"]BugCheck [COLOR="RoyalBlue"][COLOR="Blue"]24[/COLOR][/COLOR][/COLOR], {1904fb, fffff880024dc8c8, fffff880024dc120, fffff8800121a22c}

[COLOR="red"]Probably caused by : Ntfs.sys ( Ntfs!NtfsAcquireFcbWithPaging+12c )[/COLOR]

Followup: MachineOwner
---------


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR="blue"]BugCheck 1E,[/COLOR] {ffffffffc0000005, fffff80002f6e131, 0, ffffffffffffffff}

[COLOR="Red"]Probably caused by : memory_corruption ( nt!MiPerformFixups+161 )[/COLOR]

Followup: MachineOwner
---------




So there were 3 different blue screens that your received, and 2 different BugCheck's.



BugChecks:

  • 1E
  • 24


Firstly i would like to update that driver that caused the Top BSOD;

AsDsm.sys :ar: Asus Data Security Manager Driver

You can Download the upto date driver here: ASUSTeK Computer Inc. -Support-
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Thank you for the welcome and the quick reply.
I repaired the driver as you recommended and attached a new log.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64 bits
CPU
Pentium Dual Core T4500 @2.3 GHz
Memory
3 Gb
Thank you for the welcome and the quick reply.
I repaired the driver as you recommended and attached a new log.

Thank you, have you received anymore BSOD's since updating?

In Regards to the memory corruption BSOD, i would like you to try this:

Test your RAM modules for possible errors.

If there is no error, enable Driver Verifier to monitor the drivers.

   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Thanks again, I am now running the RAM test. Haven't had any crashes since the driver repair. I will return as soon as I have the results of the memtest.
I'm assuming you haven't found anything relating to the network card not detecting any Wifi networks. I fear I wil have to replace it but that is always hard to determine before buying a new one.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64 bits
CPU
Pentium Dual Core T4500 @2.3 GHz
Memory
3 Gb
Thanks again, I am now running the RAM test. Haven't had any crashes since the driver repair. I will return as soon as I have the results of the memtest.
I'm assuming you haven't found anything relating to the network card not detecting any Wifi networks. I fear I wil have to replace it but that is always hard to determine before buying a new one.

Brilliant please post the results, i would like to get the PC Stable before we tackle the networking issue.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Memtest was successful and after 10 passes it still reported no errors so I stopped it.
I turned on DV with the instructions and so far no BSOD.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64 bits
CPU
Pentium Dual Core T4500 @2.3 GHz
Memory
3 Gb
Thats good news, so it sounds like the "Memory corruption" BSOD was caused by the outdated driver.

As you have no had anymore BSOD's i would just like to make sure that your HardDrive is performing Properly.

Please can you tell me your HDD or SSD Brand/make ECT.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
HDD is wdc wd5000bevt-80a0rt0 500 GB
Not a great one I read here
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64 bits
CPU
Pentium Dual Core T4500 @2.3 GHz
Memory
3 Gb
New problems arising now. Google Chrome and Internet Explorer have trouble displaying proper graphics and are showing code or distorted pictures. A refresh sometimes clears things us but they are not working smoothly at the moment.
EDIT: This does not happen in safe mode.

Downloading Malwarebytes and Bitdefender both lead to corrupted exe files. Not sure if these are related but the problems do seem to pile up at the moment.
EDIT: Removed Malwarebytes in safe mode, downloaded it again in safe mode and now running complete scan. No errors found.
Restarted in normal mode and graphics again distorted in loading but in safe mode the images load fine.

Windows update isn't installng either and I tried the Update fixer from Microsoft but my computer says it is not a trusted program. Could this trust issue be related to the earlier mentioned corrupt files?
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64 bits
CPU
Pentium Dual Core T4500 @2.3 GHz
Memory
3 Gb
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