BSOD IRQL_NOT_LESS_OR_EQUAL (STOP: 0x0000000A)

vasanth1981

New member
Local time
4:27 AM
Messages
2
Hi,

Today My Dell Laptop (Core i5 2.5 GHz) keep getting the BSOD "IRQL NOT LESS OR EQUAL".It's really
frustates me and i dont have any idea how to resolve this.

I have attached the debug log,as described.
Can anybody have any idea to resolve this issue?

Thanks

Regards
Vasanth
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Core i5 @2.50 Ghz
Hello,

Code:
Security Processor Loader Driver	ROOT\LEGACY_SPLDR\0000	This device is not present, is not working properly, or does not have all its drivers installed.
This shows that it is possible that your anti-virus is corrupt, or just causing issues.

Code:
BugCheck A, {0, 2, 1, fffff8000388bc3f} 
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
One of the possible issues with this BugCheck is that an anti-virus is corrupt as stated above. Let's uninstall Norton, and install Download Microsoft Security Essentials from Official Microsoft Download Center for testing purposes.

-Justin
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome
Thanks Justin for the quick Info.Yes it works.I uninstalled Norton, and get the same problem when i try to reinstall also.Now i removed and installed AVG.

Thanks Again :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Core i5 @2.50 Ghz
AVG is also known for the BSODs. I suggest installing MSE as suggested above until we know for sure that it is the problem.

-Justin
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome
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