Bsod - irql_not_less_or_equal

[nikhilshet]

Hi,

From past 14 days I am frequently experiencing BSOD. Upon reviewing couple of dumpfiles using Bluescreen Viewer this is caused by either hal.dll or ntoskrnl.exe. I did a chkdsk and found no errors. Can you please help me with this?

Model : Dell Studio 1555
O.S : Windows 7 Enterprise 64-Bit

I am attaching the dumpfiles for your reference.

Thanks,
Nikhil.

 

[koolkat77]

 

netw5v64.sys Thu Mar 26 22:21:24 2009 (49CBAB84)
Intel Wireless WiFi Link Driver
Driver Reference Table - netw5v64.sys

k57nd60a.sys Sun Apr 26 17:23:05 2009 (49F44419)
Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
Driver Reference Table - k57nd60a.sys

CtClsFlt.sys Mon Jun 15 11:06:41 2009 (4A35D6E1)
Creative Camera Class Upper Filter Driver
Driver Reference Table - CtClsFlt.sys

rimspx64.sys Thu Jun 25 13:13:43 2009 (4A4323A7)
Ricoh Memory Card Reader driver
Driver Reference Table - rimspx64.sys

rixdpx64.sys Thu Jun 25 13:38:50 2009 (4A43298A)
Ricoh Memory Card Reader driver
Driver Reference Table - rixdpx64.sys

rimmpx64.sys Thu Jun 25 14:04:18 2009 (4A432F82)
Ricoh Memory Card Reader driver
Driver Reference Table - rimmpx64.sys

IntcHdmi.sys Fri Jul 10 19:45:10 2009 (4A5745E6)
Intel High Definition Audio HDMI Driver
Driver Reference Table - IntcHdmi.sys

Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver Sweeper

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Remove McAfee and replace it with MSE.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes: Removes malware including viruses, spyware, worms and trojans, plus it protects your computer
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Make scans with the following:

Kaspersky TDSSKiller

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:

• Speccy - System Information - Free Download
• HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

[FONT="Lucida Console"]Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Fri Aug 22 01:57:14.885 2014 (UTC + 6:00)
System Uptime: 0 days 0:26:13.633
BugCheck A, {0, 2, 0, fffff80003e02477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu Aug 21 05:12:09.490 2014 (UTC + 6:00)
System Uptime: 0 days 0:36:14.238
BugCheck A, {0, 2, 0, fffff80003e1d477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  googledrivesyn
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Aug 14 03:32:47.752 2013 (UTC + 6:00)
System Uptime: 0 days 3:07:13.500
BugCheck 7A, {fffff6fc50017c40, ffffffffc0000185, 2024a820, fffff8a002f8808e}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36c1a )
BUGCHECK_STR:  0x7a_c0000185
PROCESS_NAME:  wmpnetwk.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
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[nikhilshet]

Thank you soo much koolkat77. I will check all your suggestions and will update you.