Solved BSOD just after startup

ThomasWalton

New member
Local time
11:13 PM
Messages
2
Win7 Professional x86 64bit OEM version
OEM was pre-installed on the computer
Age of system is 1.5 years now, for both os and hardware.

Quick note, the wireless adapter is turned off intentionally, the only intentional result of the system health report.

OK

I turn the computer of each night, and recently when I turned it on in the morning just as I started to do something (anything, shortcut, a few mouse clicks) it goes to my BSOD. It doesn't stay around long enough to get a good look at it but it restarts the computer.

Then as it was shutdown incorrectly, it loads into the screen that gives you the 'start in safe mode' options. I start it normally and the computer runs fine. Until the next time I need to turn on or restart my computer.

System is still relatively stable as it can run all day, (and longer, but I haven't tested it), without any problems or BSODs.

Attached is my dump file and the system health check.

Thanks in advance


Thomas
 

My Computer

Computer Manufacturer/Model Number
Gigabyte Technology Co.
OS
Windows 7 Professional OEM 64 Bit
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
GA-P55-UD3
Memory
4.00 GB RAM Corsair
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
(intergrated)
Monitor(s) Displays
Acer LCD Monitor X213W
Screen Resolution
1680 * 1050
Hard Drives
Primary drive is a 1 TB with two 500GB partitions. I don't know the manufacturer. Secondary is a 1.5TB drive, perhaps seagate?
PSU
Thermaltaske litepower 600
Cooling
standard heatsink and fan
Welcome to Seven Forums.

Good work on the system specs, can you include the hard drives and PSU.


To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.


STOP*0x0000001E: KMODE_EXCEPTION_NOT_HANDLED***
Usual causes:* Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

This is a very common bug check, with not much information to go on.
It blames Lycosa.sys a Razer Tarantula Keyboard Driver.
Check for an upated driver, http://www.razersupport.com

Uninstall Daemon Tools. It's driver, SPTD, is known to cause problems in Windows 7. Once it's removed, run the SPTD removal tool. DuplexSecure

Some old drivers that need to be updated:
jswpslwfx.sys, 2007, check for D-Link USB Wireless Adapter Driver at: http://www.dlink.com/support/products/default.aspx#usb



Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+3566323236306466
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800032c06be to fffff800032c8cd0

STACK_TEXT:  
fffff800`049deb08 fffff800`032c06be : 00000000`00000000 fffff800`049deb90 fffff800`049df310 fffff800`032f4890 : nt!KeBugCheck
fffff800`049deb10 fffff800`032f455d : fffff800`034cf968 fffff800`0340ccbc fffff800`03249000 fffff800`049df270 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`049deb40 fffff800`032f3335 : fffff800`034100fc fffff800`049debb8 fffff800`049df270 fffff800`03249000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`049deb70 fffff800`032f6632 : fffff800`049df270 fffff800`049df310 fffffa80`00000001 fffffa80`036561a0 : nt!RtlDispatchException+0x415
fffff800`049df250 fffff800`032836ea : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`05662d00 : nt!RtlRaiseStatus+0x4e
fffff800`049df7f0 fffff880`06a01c23 : fffffa80`04d07040 00000000`00000000 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0xf5a9
fffff800`049df870 fffffa80`04d07040 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff800`00000000 : Lycosa+0x1c23
fffff800`049df878 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff800`00000000 fffff880`00000000 : 0xfffffa80`04d07040


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Lycosa+1c23
fffff880`06a01c23 ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  Lycosa+1c23

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Lycosa

IMAGE_NAME:  Lycosa.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c86fc86

FAILURE_BUCKET_ID:  X64_0x1E_0_Lycosa+1c23

BUCKET_ID:  X64_0x1E_0_Lycosa+1c23

Followup: MachineOwner
---------


Code:
Event[38]:
  Log Name: System
  Source: Disk
  Date: 2011-08-07T20:18:06.436
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: user-PC
  Description: 
The driver detected a controller error on \Device\Harddisk2\DR2.
Go to your HDD website and D/L their diagnostic tool and run it on all hard drives.
There are a lot of these.
D/L and run Seagate SeaTools – Short Drive Self Test and Long Drive Self Test


Code:
Event[68]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2011-08-07T20:07:21.000
  Event ID: 1018
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: user-PC
  Description: 
The dump file at location: C:\Windows\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.
You need more free space on your OS HDD, move data to another partition or HDD.
The recommended minimum is 10%, I would go 15%, which would be about 70GB free space on your C drive. You have 15GB free space now.
This is a case where more is definitely better.


Code:
Event[511]:
  Log Name: System
  Source: Microsoft-Windows-MemoryDiagnostics-Results
  Date: 2011-08-07T11:19:55.784
  Event ID: 1201
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: user-PC
  Description: 
The Windows Memory Diagnostic tested the computer's memory and detected no errors
Windows memory test is not very good.
For testing RAM use RAM - Test with Memtest86+
Run memtest86+ with all RAM cards installed, for a minimum of 7 full passes, this may take several hours, best to run overnight.
If you get any errors you can stop the test.


Code:
Event[8]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2011-08-07T20:16:31.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: user-PC
  Description: 
Fault bucket 21864784, type 5
Event Name: [B]MemDiagV1[/B]
Response: Not available
Cab Id: 0

Problem signature:
P1: 4096
P2: Unknown
P3: Unknown
P4: Pass
P5: Standard
P6: 0
P7: 0
P8: 510
P9: 
P10: 

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_4096_c064238461780518f641ef933c8c865c051d1db_045f9bb2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 97e62f3b-c082-11e0-8c99-6cf04902bf23
Report Status: 0
As mentioned above.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Thank you very much for a quick reply

Another similar thread said the solution was to uninstall avg. I tried that last night and this morning no BSOD so far.

Now working on the information you gave me. I also updated my stats to include the hard drives and PSU.

The driver for the keyboard (which is a Razor Lycosa by the way) was the latest one off the Razor website. Having installed it recently I always go to the website for a more up to date version. Curiously I could never access the website one to change any preferences or anything. So that is uninstalled for now.

I think this thread is solved for now

Thanks
 

My Computer

Computer Manufacturer/Model Number
Gigabyte Technology Co.
OS
Windows 7 Professional OEM 64 Bit
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
GA-P55-UD3
Memory
4.00 GB RAM Corsair
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
(intergrated)
Monitor(s) Displays
Acer LCD Monitor X213W
Screen Resolution
1680 * 1050
Hard Drives
Primary drive is a 1 TB with two 500GB partitions. I don't know the manufacturer. Secondary is a 1.5TB drive, perhaps seagate?
PSU
Thermaltaske litepower 600
Cooling
standard heatsink and fan
AVG has been known to cause crashes.

Let us know if you have any more BSoDs.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Back
Top