BSOD just browsing on chrome

flipboii

New member
Local time
1:25 PM
Messages
4
Hey guys, I got a BSOD just browsing on Chrome, first time it's happened. I uploaded my .dmp file. Thanks guys.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
i5 2500k
Memory
8GBS Vengeance
Graphics Card(s)
GTX570
Hard Drives
M2 SSD 64GB
500GB HDD
Antivirus
BitDefender
Browser
Chrome
Please follow the tutorial fully:

Currently from the one crash dump.
  • STOP 0x0000004A: IRQL_GT_ZERO_AT_SYSTEM_SERVICE

    Usual causes: Device driver
Bit Defender seems to be causing a problem. Please uninstall it and use MSE for testing purpose.
------------------------
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
   Note
:info: Do not start the trial version of MalwareBytes
picture.php
You may also take a look at:
------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the :orb:
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Code:
dtsoftbus01.sys             Mon Oct 17 18:12:30 2011
Daemon Tools (also Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.
As an alternative:
------------------------
Update or remove the software & its drivers below:
LogMeIn Hamachi Virtual || hamachi.sys || Thu Feb 19 16:36:41 2009
PACE Anti-Piracy InterLok software || Tpkd.sys || Fri May 22 03:36:18 2009
   Information

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).
Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.

  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.
Let us know the results.
Code:
[FONT="Lucida Console"]Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Mon Aug 26 10:00:55.585 2013 (UTC + 6:00)
System Uptime: 0 days 20:34:03.413
BugCheck 4A, {775b132a, 2, 0, fffff8800bb2ab60}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+75b80 )
BUGCHECK_STR:  RAISED_IRQL_FAULT
PROCESS_NAME: NOT FOUND
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Thanks. I will check them.
You can follow the rest of the instructions in the meantime.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Hi there, I got a CBS.log from the SFC /scannow procedure, but I can't seem to manage to .rar it and upload it, says its in use. But the error did say it found something and it will be fixed on the next restart. Also, I don't know what you want me to do with the code below, thanks!

Code:
dtsoftbus01.sys             Mon Oct 17 18:12:30 2011
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
i5 2500k
Memory
8GBS Vengeance
Graphics Card(s)
GTX570
Hard Drives
M2 SSD 64GB
500GB HDD
Antivirus
BitDefender
Browser
Chrome
Hi there, I got a CBS.log from the SFC /scannow procedure, but I can't seem to manage to .rar it and upload it, says its in use. But the error did say it found something and it will be fixed on the next restart. Also, I don't know what you want me to do with the code below, thanks!

Code:
dtsoftbus01.sys             Mon Oct 17 18:12:30 2011

Daemon Tools (also Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.
As an alternative:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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