Solved BSOD Keeps Happening on Dell Studio 540 Desktop

[DarkBreak24]

i keep getting the BSOD when ever im using my computer, i have reformatted it and it still occurs here is a copy of what windows says once it has restarted: also below is the files it lists in a .zip file any help would be appreciated

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002F3435F
BCP3: FFFFF8800CAC4C50
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011413-21496-01.dmp
C:\Users\Daryl\AppData\Local\Temp\WER-45645-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

[Dsprague]

Ok three things that i noticed right off the bat, the crash dumps are pointing to memory corruption as the prime cause so I would like you to run through this tutorial:

Memtest86+

let it run for at least 8 passes if you can more (best to let it run overnight) then post back the results.

The second thing I noticed was your BIOS is rather out of date I would check the manufacturer's website and see if there is an update

BIOS Release Date             08/25/2009

And the third is that you have the drivers for Daemon tools, which is known to cause BSODs If you still have Daemon tools installed uninstall it and then download and run this tool if the uninstall box is grayed out then the uninstall is complete if not click the uninstall button and let the tool do its job.

 

[DarkBreak24]

i uninstalled deamon tools i went to the dell website and it said the bios i have is the same or newer than the current version will run memtest overnight and post back with the results

 

[Dsprague]

Alright post back and let us know your results here's hoping its not bad memory.

 

[DarkBreak24]

if it is bad memory what does that mean? new ram? or new hard drive?

 

[Dsprague]

new ram

 

[DarkBreak24]

thats not too bad then considering ram is cheap

 

[DarkBreak24]

How do i read the results?

 

[gregrocker]

Run test for 5-6 passes or overnight: RAM - Test with Memtest86+

If there are errors detected follow the steps to isolate the stick or slot.

 

[DarkBreak24]

How do i know if there are errors and what steps?

 

[DarkBreak24]

What does this mean

 

[gregrocker]

The red area shows the errors detected.

The blue link is a tutorial that explains how to run the test, then if it shows errors how to isolate the stick or slot.

 

[DarkBreak24]

so it looks like the ram is faulty is there a way i can stop the blue screen from occuring without getting new ram?

 

[gregrocker]

Have you isolated the stick or slot as shown in the tutorial, and why am I having to mention this a third time? :huh:

Once you isolate the bad stick, confirm the specs by googling your mobo or PC RAM specifications and comparing them against Crucial System Scanner software to find out what type of memory is in your computer.

Then replace the bad stick. You can get good deals on the web from google shopping view if you're sure of the specs, or go to a parts counter at a PC store or shop where they can help you spec it exactly and its easier to return if it's wrong.

 

[DarkBreak24]

if i take a stick out the computer makes a beeping noise and wont boot, also your tone is not appreciated

 

[Dsprague]

Does it make the beeping noise if you remove both the sticks or just one at a time, and secondary question if you remove one and swap the other one to the slot that the first one was in does it make the beeping noise?

 

[azasadny]

Do what these knowledgeable guys have recommended and please understand their frustration when trying to tell someone what to do to fix something and they don't seem to be following instructions. Sometimes it gets very frustrating... Gregrocker is kind enough to try and help you, so don't mistake his frustration for "bad attitude"... Hope the RAM problem is fixed soon - just replace it!

 

[DarkBreak24]

took it to computer store and they replaced the ram all works well now thanks for all help and sorry for snapping at anyone

 

[gregrocker]

Glad to hear it. I hope you didn't have to pay to replace all of the sticks, but just the bad one we were trying to help you isolate.

You can mark the thread Solved at top.

 

[DarkBreak24]

i had the ram upgraded from 4gb to 8gb