Solved BSOD (Kernel error)

Eamane

New member
Local time
4:01 PM
Messages
23
I was just watching a video, when the computer froze and then I got the blue screen. This is the 2nd time it happened.

Then when I restarted, I kept getting 'Not responding' when I tried to open Firefox, chrome or any other program. Even Ctrl-Alt-Del was not working. All the tasks were 'Not responding'

Whats wrong with my computer?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inc. N5110
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 310
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ARRAY0 (2) SMI USB DISK USB Device
Keyboard
Dell
Mouse
Dell
Antivirus
AVG Antivirus Free 2014
That sounds like more of a virus problem to me. Can you get network activity in safe mode with networking?

Not having access to the task manager is a tale sign of a virus infestation.
 

My Computer

OS
Windows 7 32 bit
CPU
AMD B45 3.2Ghz
Graphics Card(s)
EVGA Geforce 9800 GT
Looking at your crash dumps i note you are getting the E1 stop which is typically caused by a driver, if you could please follow this tutorial about enableing and disableing Driver Verifier and once your computer BSODs again post the new set of dumps so that we can have a better picture of what is driver is causing the crashes. If once you enable Driver Verifier you can not boot normally boot into safe mode to disable it.

BSOD Analysis ==>

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR=Red]BugCheck E1[/COLOR], {fffff800029c7560, 2, fffffa8003e4e520, fffffa8003e4e520}

Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )

Followup: MachineOwner
---------
Code:
Stop 0x000000E1 probable cause:  Device drive[B]r[/B]
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
I enabled the 'Driver Verifier'. But when I restarted, it directly went into a blue screen. Then it showed a Startup error. I tried 'Repair Start up', twice, but it didnt work. It again kept on showing the blue screen (with a Kernel error).

I pressed F8, then got into 'Last Known Configuration'. Then it started normally.

I ran the SF Diagnostic tool and have attached the file. What went wrong? Please help..
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inc. N5110
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 310
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ARRAY0 (2) SMI USB DISK USB Device
Keyboard
Dell
Mouse
Dell
Antivirus
AVG Antivirus Free 2014
It looks like the SF Diagnostic tool didn't run long enough to pick up the crash dumps or your system may have stopped generating them for some reason. Please verify that it is generating crash dumps by following this tutorial to step six, if it is already configured to create dumps re-run the SF Diagnostic tool please.
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
I ran the SF tool again, after checking the system settings.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inc. N5110
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 310
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ARRAY0 (2) SMI USB DISK USB Device
Keyboard
Dell
Mouse
Dell
Antivirus
AVG Antivirus Free 2014
All I am seeing in the files is the original dump log from your first post, try running driver verifier again but this time instead of loading the last known good configuration just boot into safe mode and disable driver verifier, that was what was causing you to be unable to boot into Windows then once it is disabled boot back into Windows like you normaly would.
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
I ran Driver Verifier again. This time for 24 hrs. Only things that went wrong..
-all videos online (youtube) or in VLC player were not working properly. The audio had this grating noise...it was playing at low speed.
-keyboard stopped working, my touchpad was still fine, but keyboard no.

There were no crashes. Is the above things normal for when you use the verifier?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inc. N5110
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 310
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ARRAY0 (2) SMI USB DISK USB Device
Keyboard
Dell
Mouse
Dell
Antivirus
AVG Antivirus Free 2014
It often times can cause odd things to happen, I am curious though why it did not cause a BSOD to occur have you had any BSODs since you reset windows back to its last known good configuration?
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
No. None at all. Does this mean the computer is fine now? Or its just a small interval or something, where is fine now and then again start crashing later?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inc. N5110
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 310
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ARRAY0 (2) SMI USB DISK USB Device
Keyboard
Dell
Mouse
Dell
Antivirus
AVG Antivirus Free 2014
I would give it a week and If nothing happens mark the thread as solved, though I'm not sure what changed I can only speculate that booting back to the last known good configuration some how fixed the problem.
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
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