Solved BSOD; Macrium Reflect backup, error 0x00000019

[hArLtRoN]

So I was running Macrium Reflect after I did a clean install of Windows 7 Ultimate on my friends laptop and I got a BSOD BAD_POOL_HEADER.

A few weeks ago, on my grandmas laptop it got a BSOD BAD_POOL_CALLER.

Is this in error in Intel systems because both are Intel and both have had an issue with ndis.sys?

When Windows was installed it installed the most up to date network driver.

Dump is attached:
View attachment 240828

Thanks for help!

 

[koolkat77]

Does look like a network related crash:

STACK_TEXT:  
9808b1e4 8b0c49a5 00000000 00000018 646e5344 nt!ExAllocatePoolWithTag+0x682
9808b204 966089f7 85310a58 00000010 00000000 ndis!NdisAllocateNetBufferListContext+0x52
9808b2a4 96608c6d 86054008 85310a58 9808b2cc nwifi!MP6SendOneNBL+0x113
9808b2d4 9660923b 00000000 85000302 868f6d60 nwifi!MP6SendNBLInternal+0x51
9808b2ec 9660c3df 86054008 85310a58 00000000 nwifi!MP6Send+0x67
9808b304 8b09d4ef 871c5c08 85310a58 00000000 nwifi!FilterSendNetBufferLists+0x19
9808b324 8b09d45f 85310a58 85310a58 00000000 ndis!ndisFilterSendNetBufferLists+0x87
9808b33c 8fa76c20 868f6d60 85310a58 00000000 ndis!NdisFSendNetBufferLists+0x38
9808b3b8 8b09d62f 868f4718 85310a58 00000000 pacer!PcFilterSendNetBufferLists+0x256
9808b3e4 8b101bad 861db0e0 85310a58 00000000 ndis!ndisSendNBLToFilter+0xf2
9808b414 8b2a47b1 871dc510 85310a58 00000000 ndis!NdisSendNetBufferLists+0x162
9808b460 8b2c6e24 871dca70 00000000 00000000 tcpip!FlSendPackets+0x416
9808b4b4 8b2c5e96 8b32afa8 00000000 00000000 tcpip!IppFragmentPackets+0x2e2
9808b4ec 8b2a3889 8b32afa8 8660f1a0 85ef1df0 tcpip!IppDispatchSendPacketHelper+0x266
9808b58c 8b2a4374 00ef1d54 00000000 87fbfb80 tcpip!IppPacketizeDatagrams+0x8d6
9808b60c 8b2a1471 00000000 00000004 8b32afa8 tcpip!IppSendDatagramsCommon+0x67f
9808b62c 8b2a9cee 85efce00 9808b6b8 00000000 tcpip!IpNlpSendDatagrams+0x4b
9808b808 8b2a1b29 00000000 00000000 85fdb4b0 tcpip!UdpSendMessagesOnPathCreation+0x7c0
9808b90c 8b2a1cd5 85efce78 0008b9e4 00000000 tcpip!UdpSendMessages+0x595
9808b920 82aded74 9808b9b0 b1cb2364 00000000 tcpip!UdpTlProviderSendMessagesCalloutRoutine+0x13
9808b988 8b2a9e2b 8b2a1cc2 9808b9b0 00000000 nt!KeExpandKernelStackAndCalloutEx+0x132
9808b9c8 8f36eeb4 85fdb4b0 9808b9e4 855e2af8 tcpip!UdpTlProviderSendMessages+0x67
9808ba14 8f37731a 87fd6d60 855e2a00 87bc28a0 tdx!TdxSendDatagramTransportAddress+0x204
9808ba30 82a8cc29 8613df00 855e2af8 855e2c98 tdx!TdxTdiDispatchInternalDeviceControl+0x5c
9808ba48 8f3bc90e 17320a07 00000001 00d4ecfc nt!IofCallDriver+0x63
9808bab0 8f3ac3e1 87fbea20 9808bb6c 00000092 afd!AfdFastDatagramSend+0x5ff
9808bc28 82c84921 85fd5e01 00000001 00d4ecc4 afd!AfdFastIoDeviceControl+0x3dc
9808bcd0 82ccb63b 860e12d8 00000440 00000000 nt!IopXxxControlFile+0x2d0
9808bd04 82a938fa 00000394 00000440 00000000 nt!NtDeviceIoControlFile+0x2a
9808bd04 77bd7094 00000394 00000440 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
00d4ed80 00000000 00000000 00000000 00000000 0x77bd7094

Look for possible driver updates using the Intel® Driver Update Utility (needs Java to run)

 

[hArLtRoN]

Thanks for your reply. I had to do a clean install so the BSOD is irrelevant now

 

[koolkat77]

I see.

What antivirus is installed on the computer?

 

[hArLtRoN]

avast!

 

[koolkat77]

So are there any BSOD-s as yet? Or do you want to observe for a few days then mark the thread as solved?

 

[hArLtRoN]

No more BSOD

 

[koolkat77]

That's great