Solved BSOD memory management during gaming

smkozuch

New member
Local time
6:22 PM
Messages
20
I got this computer a 2 years ago and have been getting BSOD when gaming and has happened from various games. I have ran memtest numerous times with moving the sticks to different slots with no errors. When gaming I will get memory error,memory management, bad pool header BSOD at random times.

Did chkdisk with no errors and other checks with no errors. Updated drivers.

I have attached my debug zip and results minitoolbox with last 10 event viewer log, installed programs, users partitions, and memory size options checked.

Is there anything else I need to post to help me fix this problem I've had?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case
There aren't any .dmp files in your attachment. These are required to analyse the BSODs.

Follow these steps:

1. Configure Windows to create minidumps:
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

2. Set the paging file on C: to be the same size as the physically installed RAM:
Virtual Memory Paging File - Change

3. Set the Windows Error Reporting service to MANUAL:
http://www.sevenforums.com/tutorials/2495-services-start-disable.html

picture.php


4. Test to see that dump files are created:
- Open Windows Task Manager
- Navigate to the Processes tab
- Right-click on explorer.exe, and click Create Dump File

picture.php


- Note the location of the saved file

picture.php


- Check that location and confirm that explorer.dmp exists

picture.php
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Here is a compressed zip with a few crash dumps. I already had all those settings setup. Hope these are what is needed.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case
Those dumps don't contain any information that we can use, were they generated during a BSOD?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Only .dmp files I have atm, I'll wait for my next bsod and post that.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case
Just got another bsod here is the minidump file. The memory.dmp files is 8gb so couldn't upload that even in a compressed zip file
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case
It would also be helpful if you updated your system specs to include what and how much memory your system has.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Updated my specs. I have 8gb DDR3 think its 1600mhz
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I use CPU-Z and CPUID hardware monitor. Also everything about my specs should be updated now. Anything else I need to post?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case
Open an elevated command prompt and type in (or copy and paste) chkdsk /f /r then hit enter.Post a screenshot of the results.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Here is the printscreen after typing that in. Also I ran chkdsk last week and had no problems
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case
Type y then hit enter.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Done. Says This Volume will be checked the next time the system restarts. I'll make sure to restart it before I go to bed given it takes a long time to complete. Anything I should be looking for after its done?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case
Just whether it's fixed any errors, or reports any errors it couldn't fix.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Windows has checked the file system and found no problems. That is what It says from the chkdsk log
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case
Sounds good. Do you have any new dump files you can upload?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Nothing new since last weeks BSOD.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
I have already ran memtest with zero errors and switched the mem cards to different slots just to be sure. Even ran it 1 card at a time for a few hours each. I never got any errors after a few days of testing.

This is why I've been so confused as to why I get BSOD that seem to point to memory problems yet none of the tests show any errors.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64bit
CPU
AMD FX 4170 quad-core processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)
Memory
8.00GB Dual-Channel DDR3 @ 805MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon R9 200 Series (MSI)
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Acer X223W
Screen Resolution
1600x1200@60Hz
Hard Drives
1863GB TOSHIBA DT01ACA200 ATA Device (SATA)
PSU
Corsair 750w
Case
CoolerMaster HAF case
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