Solved BSOD: Memory Management, Win7x64

Grey Loki

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Hey folks,

I'm getting a memory_management BSOD at random times during my computing - on program launches and closes, on logon/off, just randomly during computer use, I can't see a pattern to them.

Possibly related: Firefox seems to be crashing a -lot-, not even when I launch a new tab or site; it's crashed three or four times just in the course of me signing up to this site and posting this message. I've disabled some suspect addons, will be disabling them all (even my ad blocker! :cry:) shortly.

Possibly related: I've just noticed that Steam games (both source engine and non-source engine) tend to crash randomly as well; most often during a loading session (new map, new area, etc), but occasionally just during normal gameplay).

Attached (hopefully!) should be my minidump and other system diagnostics. Contained within that folder is also the perfmon html report.

RAM seems to check out OK to memtest86+, hard drive seems to be OK according to a boot-time chkdsk scan.

Hope you guys can help me track down this issue.

PS: perfmon report says that I have no antivirus, which is incorrect, i'm running Avira Antivir (free edition), fully patched, and have run a scan. I've also disabled both of the LAN ports on my motherboard, as I use a Belkin F6Dxxxx N150 USB dongle for internet access.

EDIT: System specs were in my profile, copypasting to here for your convenience:

Custom Build
Windows 7 Professional x64
Intel C2D E6550 (2.33GHz)
Asus P5Ne-32 SLI Plus
2x 2GB Corsair XMS2
ATi Radeon HD5770
Onboard Sound
Generic 1280x1024 TFT
2x Seagate 320GB
Corsair VX450W PSU
Coolermaster RC-330 Case
Several Noctua 120mm fans, Scythe bay fan
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel C2D E6550 (2.33GHz)
Motherboard
Asus P5Ne-32 SLI Plus
Memory
2x 2GB Corsair XMS2
Graphics Card(s)
ATi Radeon HD5770
Sound Card
Onboard
Monitor(s) Displays
Generic 1280x1024 TFT
Hard Drives
2x Seagate 320GB
PSU
Corsair VX450W
Case
Coolermaster RC-330
Cooling
Several Noctua 120mm fans, Scythe bay fan
Hey folks,

I'm getting a memory_management BSOD at random times during my computing - on program launches and closes, on logon/off, just randomly during computer use, I can't see a pattern to them.

Possibly related: Firefox seems to be crashing a -lot-, not even when I launch a new tab or site; it's crashed three or four times just in the course of me signing up to this site and posting this message. I've disabled some suspect addons, will be disabling them all (even my ad blocker! :cry:) shortly.

Possibly related: I've just noticed that Steam games (both source engine and non-source engine) tend to crash randomly as well; most often during a loading session (new map, new area, etc), but occasionally just during normal gameplay).

Attached (hopefully!) should be my minidump and other system diagnostics. Contained within that folder is also the perfmon html report.

RAM seems to check out OK to memtest86+, hard drive seems to be OK according to a boot-time chkdsk scan.

Hope you guys can help me track down this issue.

PS: perfmon report says that I have no antivirus, which is incorrect, i'm running Avira Antivir (free edition), fully patched, and have run a scan. I've also disabled both of the LAN ports on my motherboard, as I use a Belkin F6Dxxxx N150 USB dongle for internet access.

EDIT: System specs were in my profile, copypasting to here for your convenience:

Custom Build
Windows 7 Professional x64
Intel C2D E6550 (2.33GHz)
Asus P5Ne-32 SLI Plus
2x 2GB Corsair XMS2
ATi Radeon HD5770
Onboard Sound
Generic 1280x1024 TFT
2x Seagate 320GB
Corsair VX450W PSU
Coolermaster RC-330 Case
Several Noctua 120mm fans, Scythe bay fan



Memory management probably caused by asacpi.sys


1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it. (ASUSTeK Computer Inc. -Support- Drivers and Download Tools)
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).



Let us know if you need further assistance
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Just installed the latest asacpi.sys, will report back in a day or two on system stability!

Thanks!
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel C2D E6550 (2.33GHz)
Motherboard
Asus P5Ne-32 SLI Plus
Memory
2x 2GB Corsair XMS2
Graphics Card(s)
ATi Radeon HD5770
Sound Card
Onboard
Monitor(s) Displays
Generic 1280x1024 TFT
Hard Drives
2x Seagate 320GB
PSU
Corsair VX450W
Case
Coolermaster RC-330
Cooling
Several Noctua 120mm fans, Scythe bay fan
Weird. As an aside, I also re-ran memtest86+, and it found my RAM to be bad. Both sticks, by the look of things. I've swapped out to a known-good pair, and it looks like i'll be RMA'ing the bad set.

Thanks again!
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel C2D E6550 (2.33GHz)
Motherboard
Asus P5Ne-32 SLI Plus
Memory
2x 2GB Corsair XMS2
Graphics Card(s)
ATi Radeon HD5770
Sound Card
Onboard
Monitor(s) Displays
Generic 1280x1024 TFT
Hard Drives
2x Seagate 320GB
PSU
Corsair VX450W
Case
Coolermaster RC-330
Cooling
Several Noctua 120mm fans, Scythe bay fan
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