BSOD Memory_Management Error

[mario22]

I have been getting the BSOD Memory_Management Error for the past couple of weeks. It doesn't happen often and is random. I looked at the dump files and they all say that ntoskrnl.exe is causing the issue. I also ran MEMTEST86 for 8 passes and no errors. I also ran a full scan with hitmanpro and mbam and there wasn't any malaware I don't think its a hardware issues maybe just a driver issue. I would appreciate any input. Thanks

 

[Arc]

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41790, fffffa80043ed620, ffff, 0}

Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )

Followup: MachineOwner
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 *** [COLOR=Red][B]Memory manager detected 33 instance(s) of page corruption, target is likely to have memory [/B][B]corruption[/B][/COLOR].

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 subsequent passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the result.

 

[mario22]

Thank you Arc for the feedback I already ran memtest86, but I will do it again. I'll post an update soon.Thanks again for the help.

 

[mario22]

I created the memtest usb using Image for creating bootable USB Drive instead of the link you provided because it wouldn't recognize my usb stick. is that ok?

 

[Arc]

If possible, take a camera snap of the memtest86+ screen before you close it; and upload it here.

 

[mario22]

I'm running memtest now I will post a picture when done. I'm using version 4.3.7 but the most updated version is 5.1 will it make a difference?

 

[Arc]

I'm using version 4.3.7 but the most updated version is 5.1 will it make a difference?

It depends on your hardware. If you are using a 4th generation intel CPU (haswell) then the latest version of memtest86+ gives a better result.

 

[mario22]

It isn't a 4th gen CPU so I think it'll be ok. I'll post the results asap. I would like to thank you arc for your assistance thus far

 

[mario22]

here are the results from memtest and its finding errors. is it the ram causing the bsod?

 

[mario22]

I just realized I used memtest86 not memtest86+ is that a problem?

 

[Arc]

here are the results from memtest and its finding errors. is it the ram causing the bsod?

Most Probably.

Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+

Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:

test|Slot1|Slot2
RAM1| Error | Error
RAM2|Good|Good

It is a RAM, a bad RAM.

But if you have got a result like that:

test|Slot1|Slot2
RAM1| Error |Good
RAM2| Error |Good

It is a motherboard issue. The particular slot is bad.

I just realized I used memtest86 not memtest86+ is that a problem?

The camera snap shows that you used memtest86+. So dont worry.

 

[mario22]

Thank you arc for explaining it all in detail I will test and report as soon as possible.

 

[Arc]

The test will take a long time. We will wait to know.