BSOD Memory_management Windows 7 64bit

Icypanda

New member
Local time
8:24 PM
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17
Hello guys and thanks for taking time out to listen to my problem, i'v been having problems with my computer since I got it built by one of my colleges, i'v been experiencing the memory_management BSOD. I'v run disk checks aswell as memory diagnostics but nothing has come up, I have attached all relevant files needed.
 

My Computer

OS
7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 965 Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
(1) ST500DM002-1BD142 ATA Device (2) Multiple Card Reader
Screen Resolution
1920 x 1080
Hard Drives
ST500DM002-1BD142 ATA Device
PSU
OCZ Technology ZS Series 650W
Keyboard
Xenta Illuminated Multimedia Keyboard
Mouse
Xenta Wired Gaming Mouse
Hello Icypanda.

Install Service pack 1.
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Test your RAM modules for possible errors, too.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

Let us know the results, with the subsequent crash dumps, if any.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hello there Arc and thanks for your reply i'll download SP1 and also driver verifier, i'll post back with my results as soon as I can.

Regards
 

My Computer

OS
7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 965 Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
(1) ST500DM002-1BD142 ATA Device (2) Multiple Card Reader
Screen Resolution
1920 x 1080
Hard Drives
ST500DM002-1BD142 ATA Device
PSU
OCZ Technology ZS Series 650W
Keyboard
Xenta Illuminated Multimedia Keyboard
Mouse
Xenta Wired Gaming Mouse
Also whilst running driver verifier will it produce it's own crash report like the minidumps or will I still need to attach the minidumps from the same location as before?
 

My Computer

OS
7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 965 Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
(1) ST500DM002-1BD142 ATA Device (2) Multiple Card Reader
Screen Resolution
1920 x 1080
Hard Drives
ST500DM002-1BD142 ATA Device
PSU
OCZ Technology ZS Series 650W
Keyboard
Xenta Illuminated Multimedia Keyboard
Mouse
Xenta Wired Gaming Mouse
Also whilst running driver verifier will it produce it's own crash report like the minidumps or will I still need to attach the minidumps from the same location as before?
The crashes that will be created by DV will be recorded in the same folder, and by executing the SF Diag tool, you will be able to extract them all.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Okay I have now attached all the updated files and crash logs.
 

My Computer

OS
7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 965 Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
(1) ST500DM002-1BD142 ATA Device (2) Multiple Card Reader
Screen Resolution
1920 x 1080
Hard Drives
ST500DM002-1BD142 ATA Device
PSU
OCZ Technology ZS Series 650W
Keyboard
Xenta Illuminated Multimedia Keyboard
Mouse
Xenta Wired Gaming Mouse
It is caused by Atheros network adapter driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 1, fffff88004b40464}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
[COLOR=Red]Probably caused by : athrx.sys [/COLOR]( athrx+12c464 )

Followup: MachineOwner
---------
Which is very old.
Code:
lmvm athrx
start             end                 module name
fffff880`04a14000 fffff880`04b9a000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: athrx.sys
[COLOR=Red]    Image name: athrx.sys
    Timestamp:        Wed Nov 24 05:41:58 2010[/COLOR] (4CEC584E)
    CheckSum:         00187FE1
    ImageSize:        00186000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from ATHEROS drivers for Microsoft Windows (Atheros?????).

BTW, have you taken the memtest? Let us know.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hmm that's strange how do I find out what type of atheros device that I have? Also I did take the memory test and my memory sticks have passed without any errors.
 

My Computer

OS
7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 965 Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
(1) ST500DM002-1BD142 ATA Device (2) Multiple Card Reader
Screen Resolution
1920 x 1080
Hard Drives
ST500DM002-1BD142 ATA Device
PSU
OCZ Technology ZS Series 650W
Keyboard
Xenta Illuminated Multimedia Keyboard
Mouse
Xenta Wired Gaming Mouse
The thing is I have gone onto my network adapters and I am currently using a TP-LINK 150 Mbps Wireless N Adapter so i'm not quite sure how I have a Atheros driver installed.
 

My Computer

OS
7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 965 Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
(1) ST500DM002-1BD142 ATA Device (2) Multiple Card Reader
Screen Resolution
1920 x 1080
Hard Drives
ST500DM002-1BD142 ATA Device
PSU
OCZ Technology ZS Series 650W
Keyboard
Xenta Illuminated Multimedia Keyboard
Mouse
Xenta Wired Gaming Mouse
TP-LINK 150Mbps Wireless N Adapter .... this is your model.
Code:
Name    [00000007] TP-LINK 150Mbps Wireless N Adapter
Driver    c:\windows\system32\drivers\[COLOR=Red]athrx.sys[/COLOR] (8.0.0.376, 1.51 MB (1,579,520 bytes), 12/11/2012 10:36 PM)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Oh okay my apologies, I am not quite sure which download is suitable from the website you have given me Arc do you think you can guide me towards the correct download for my device please?
 

My Computer

OS
7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 965 Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
(1) ST500DM002-1BD142 ATA Device (2) Multiple Card Reader
Screen Resolution
1920 x 1080
Hard Drives
ST500DM002-1BD142 ATA Device
PSU
OCZ Technology ZS Series 650W
Keyboard
Xenta Illuminated Multimedia Keyboard
Mouse
Xenta Wired Gaming Mouse

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64-Bit
CPU
Intel Core i5-4670K
Motherboard
Gigabyte GA-Z87MX-D3H
Memory
8GB HyperX BLU
Graphics Card(s)
Intel HD 4600 Graphics
Monitor(s) Displays
Vizta V24Lmh
Screen Resolution
1920x1080x32 @60Hz
Hard Drives
Toshiba 1TB
PSU
Dynex 650W
Case
Antec GX700
Keyboard
Logitech mk270
Mouse
Logitech mk270
Internet Speed
50 mbps down/5 mbps up
Antivirus
MSE
Browser
Chrome
Other Info
First custom build, saving up for a GTX770!
  • Like
Reactions: Arc
Thanks for that Alonso but I don't think that is the correct driver for my wireless adapter I currently have a TP-LINK TL-WN751ND
 

My Computer

OS
7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 965 Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
(1) ST500DM002-1BD142 ATA Device (2) Multiple Card Reader
Screen Resolution
1920 x 1080
Hard Drives
ST500DM002-1BD142 ATA Device
PSU
OCZ Technology ZS Series 650W
Keyboard
Xenta Illuminated Multimedia Keyboard
Mouse
Xenta Wired Gaming Mouse

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64-Bit
CPU
Intel Core i5-4670K
Motherboard
Gigabyte GA-Z87MX-D3H
Memory
8GB HyperX BLU
Graphics Card(s)
Intel HD 4600 Graphics
Monitor(s) Displays
Vizta V24Lmh
Screen Resolution
1920x1080x32 @60Hz
Hard Drives
Toshiba 1TB
PSU
Dynex 650W
Case
Antec GX700
Keyboard
Logitech mk270
Mouse
Logitech mk270
Internet Speed
50 mbps down/5 mbps up
Antivirus
MSE
Browser
Chrome
Other Info
First custom build, saving up for a GTX770!
Haha not a problem :P

Thanks for that Alonso i'v installed it now so we'll see if the BSOD's stop, hopefully they will after this.
 

My Computer

OS
7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 965 Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
(1) ST500DM002-1BD142 ATA Device (2) Multiple Card Reader
Screen Resolution
1920 x 1080
Hard Drives
ST500DM002-1BD142 ATA Device
PSU
OCZ Technology ZS Series 650W
Keyboard
Xenta Illuminated Multimedia Keyboard
Mouse
Xenta Wired Gaming Mouse
My computer was doing fine all day yesterday and today but at about 10:50pm I got another BSOD. It's the same error message as before.
 

My Computer

OS
7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 965 Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
(1) ST500DM002-1BD142 ATA Device (2) Multiple Card Reader
Screen Resolution
1920 x 1080
Hard Drives
ST500DM002-1BD142 ATA Device
PSU
OCZ Technology ZS Series 650W
Keyboard
Xenta Illuminated Multimedia Keyboard
Mouse
Xenta Wired Gaming Mouse
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