BSOD mostly when playing games

Gasur

New member
Local time
4:35 PM
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2
This is my first post here, so bear with me.
I've uploaded the minidumps in the attachment, which has happened for the past two weeks or so. (happened before this, but decided to re-install Windows).

The BSOD happen generally 95% of the time when I'm playing games, or more specific, CS:GO.
I already tried uninstalling the Nvidia driver for 3D sound & visual, no help sadly. I have the latest Nvidia driver as well, and my Windows should be up to date.

Not sure if it makes any difference, but I sometimes, maybe 2-3 times a day, experience a quick freeze & the sound just loops (the past 0.1 second or so). Then everything goes back to normal. I would assume this is because my SSD gets overloaded, or something of that sort. It doesn't affect me too much. I had a similar issue, but that was due to disk I/O (as I had CS:GO on my 3TB WDC green before). now it's on my 300GB WDC Blue.

Any help greatly appreciated.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
AMD FX 8320
Motherboard
ASUS M5A97 R2.0
Memory
Corsair XMS3 2x4GB 1600MHz CL9
Graphics Card(s)
GTX (Gigabyte) 660
Hard Drives
OS/Primary: Samsung 840 evo 120GB.
Games: 300GB WDC blue (very old one).
Backup: 3TB WDC green.
Antivirus
Trendmicro Titanium (Trial)
Browser
Google Chrome (Latest, due to auto-update)
Code:
Host Name:                 GASUR-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Gasur
Registered Organization:   
Product ID:                [COLOR="Red"]00426-OEM-8992662-00497[/COLOR]
Original Install Date:     29-07-2014, 08:59:49
System Boot Time:          31-08-2014, 16:37:01
System Manufacturer:       To be filled by O.E.M.
System Model:              To be filled by O.E.M.

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Welcome to SevenForums.

Firstly, Please update to service pack 1 as this can cause bugs/errors:
Code:
OS Version: 6.1.7600 [COLOR="Red"]N/A[/COLOR] Build 7600

Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

Back to your BSOD:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck [COLOR="red"]7A[/COLOR], {fffff6fc500151f0,[COLOR="Blue"] ffffffffc0000185[/COLOR], 140faf880, fffff8a002a3e370}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::Free+65 )

Followup: MachineOwner
---------

Bugcheck: 7A (ffffffffc0000185)

Code:
ERROR_CODE: (NTSTATUS)[B][U][COLOR="red"] 0xc0000185[/COLOR][/U][/B] - The I/O device reported an I/O error.

0xC0000185 - STATUS_IO_DEVICE_ERROR: indicates improper termination or defective cabling on SCSI devices or that two devices are trying to use the same IRQ.

Please make sure all cables with in the case are plugged in properly.

I recommend to unplug, blow and then plug back in.

If the problem still persists, new SATA Cables may be needed.

--------------------------------------------------------------------------

You mentioned you play these games of a very old harddrive?

It may be worth checking the harddrive using the provided tool.

WD Support / Downloads / SATA & SAS / WD VelociRaptor
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Thank you a lot for your reply, I greatly appreciate it.

My Windows is update as we speak.

Could the disk I/O also cause Skype crashing fairly often? It crash/log-out & says: "Disk I/O failure." - I've noticed this always happen when the SSD is on 100% load & once in a while when it's not.

SMART said perfect for all my drives (with the WD tool & with CrystalDisk Info).

I'll try swapping my SATA cable (have a few spare) tomorrow whenever I get home again.

Again, I really appreciate it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
AMD FX 8320
Motherboard
ASUS M5A97 R2.0
Memory
Corsair XMS3 2x4GB 1600MHz CL9
Graphics Card(s)
GTX (Gigabyte) 660
Hard Drives
OS/Primary: Samsung 840 evo 120GB.
Games: 300GB WDC blue (very old one).
Backup: 3TB WDC green.
Antivirus
Trendmicro Titanium (Trial)
Browser
Google Chrome (Latest, due to auto-update)
You have a counterfeit installation, that's the end of our support.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
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