BSOD multipule error codes please help

L

lunchbox2783

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Location
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hello
i got a refurbished laptop that i have had for about a month from joy systems it is a HP compaq 6530b it came installed with Windows 7 home premium 32bit and i have installed iTunes, Avast, and updates from Windows and now i am getting mulitple error codes and its driving me bonkers i have attached the requested dump files and system health report as per BSOD posting instructions and also the error reports if you need any additional information let me know and i will do my best to answer your request thank you for your time
 

My Computer

Computer Manufacturer/Model Number
Hp compaq 6530b
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 duo p8400 @2.26GHz 2.27GHz
Memory
2.00 gig
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
seagate ST9120817AS ATA Device
I'm sorry to say that you got a bad laptop. All your crashes are STOP 0x124 which is a hardware error in the CPU

http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Try updating the BIOS first and see if that stops the crashes
HP Compaq 6530b Notebook PC -  Download drivers and software - HP Business Support Center

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sun Feb 19 10:36:15.626 2012 (UTC - 5:00)
System Uptime: 0 days 0:18:58.281
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  AvastUI.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sun Feb 19 10:16:06.452 2012 (UTC - 5:00)
System Uptime: 0 days 12:46:14.231
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  spoolsv.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sat Feb 18 20:12:02.804 2012 (UTC - 5:00)
System Uptime: 0 days 0:57:48.583
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sat Feb 18 19:13:31.309 2012 (UTC - 5:00)
System Uptime: 0 days 0:44:04.104
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sat Feb 18 18:28:44.541 2012 (UTC - 5:00)
System Uptime: 0 days 0:56:58.320
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sat Feb 18 15:20:00.648 2012 (UTC - 5:00)
System Uptime: 0 days 0:22:10.302
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Fri Feb 17 17:34:49.997 2012 (UTC - 5:00)
System Uptime: 0 days 0:21:52.651
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  sidebar.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Fri Feb 17 15:43:50.249 2012 (UTC - 5:00)
System Uptime: 0 days 0:07:29.028
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Fri Feb 17 14:02:54.411 2012 (UTC - 5:00)
System Uptime: 0 days 0:58:41.065
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  lsm.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I downloaded updated BIOS from HP and have attached dump files and system health report current as of 2 pm
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Hp compaq 6530b
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 duo p8400 @2.26GHz 2.27GHz
Memory
2.00 gig
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
seagate ST9120817AS ATA Device
and immediatly after i made my last post i got BSOD :cry:
 

My Computer

Computer Manufacturer/Model Number
Hp compaq 6530b
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 duo p8400 @2.26GHz 2.27GHz
Memory
2.00 gig
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
seagate ST9120817AS ATA Device
Still the same. It looks like though that you haven't had a crash on the new BIOS

BIOS Version: Hewlett-Packard 68PDD Ver. F.17, 12/2/2010

^^ That's from your system info, the ones in the BSOD are still from 2008

If the crashes continue then run a CPU stress test
Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sun Feb 19 13:38:38.090 2012 (UTC - 5:00)
System Uptime: 0 days 0:33:46.869
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
[COLOR="Red"][B]BiosReleaseDate = 07/04/2008[/B][/COLOR]
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sun Feb 19 13:03:50.727 2012 (UTC - 5:00)
System Uptime: 0 days 0:13:42.506
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sun Feb 19 12:48:56.463 2012 (UTC - 5:00)
System Uptime: 0 days 2:11:38.243
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 07/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
mgorman87 said:
Still the same. It looks like though that you haven't had a crash on the new BIOS

BIOS Version: Hewlett-Packard 68PDD Ver. F.17, 12/2/2010

^^ That's from your system info, the ones in the BSOD are still from 2008

If the crashes continue then run a CPU stress test
Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

BSOD BUGCHECK SUMMARY
Code: 
[FONT=lucida console]Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505[/FONT]
[FONT=lucida console]Debug session time: Sun Feb 19 13:38:38.090 2012 (UTC - 5:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:33:46.869[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x124_GenuineIntel[/FONT]
[FONT=lucida console]PROCESS_NAME:  svchost.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE[/FONT]
[FONT=lucida console][COLOR=red][B]BiosReleaseDate = 07/04/2008[/B][/COLOR][/FONT]
[FONT=lucida console]SystemManufacturer = Hewlett-Packard[/FONT]
[FONT=lucida console]SystemProductName = HP Compaq 6530b (FZ565UC#ABA)[/FONT]
[FONT=lucida console]CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"[/FONT]
[FONT=lucida console]MaxSpeed:     2260[/FONT]
[FONT=lucida console]CurrentSpeed: 2261[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505[/FONT]
[FONT=lucida console]Debug session time: Sun Feb 19 13:03:50.727 2012 (UTC - 5:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:13:42.506[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x124_GenuineIntel[/FONT]
[FONT=lucida console]PROCESS_NAME:  svchost.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE[/FONT]
[FONT=lucida console]BiosReleaseDate = 07/04/2008[/FONT]
[FONT=lucida console]SystemManufacturer = Hewlett-Packard[/FONT]
[FONT=lucida console]SystemProductName = HP Compaq 6530b (FZ565UC#ABA)[/FONT]
[FONT=lucida console]CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"[/FONT]
[FONT=lucida console]MaxSpeed:     2260[/FONT]
[FONT=lucida console]CurrentSpeed: 2261[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505[/FONT]
[FONT=lucida console]Debug session time: Sun Feb 19 12:48:56.463 2012 (UTC - 5:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 2:11:38.243[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x124_GenuineIntel[/FONT]
[FONT=lucida console]PROCESS_NAME:  svchost.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE[/FONT]
[FONT=lucida console]BiosReleaseDate = 07/04/2008[/FONT]
[FONT=lucida console]SystemManufacturer = Hewlett-Packard[/FONT]
[FONT=lucida console]SystemProductName = HP Compaq 6530b (FZ565UC#ABA)[/FONT]
[FONT=lucida console]CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"[/FONT]
[FONT=lucida console]MaxSpeed:     2260[/FONT]
[FONT=lucida console]CurrentSpeed: 2261[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
Click to expand...

i am running the prime95 tests at the moment but i am confused at to what u mean by all three tests can you please clarify thank you much for your help so far
 

My Computer

Computer Manufacturer/Model Number
Hp compaq 6530b
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 duo p8400 @2.26GHz 2.27GHz
Memory
2.00 gig
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
seagate ST9120817AS ATA Device
Small FFTs, Large FFTs, and Blend Test
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
ok cool i am doing small fft's now and so far everything is passing
 

My Computer

Computer Manufacturer/Model Number
Hp compaq 6530b
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 duo p8400 @2.26GHz 2.27GHz
Memory
2.00 gig
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
seagate ST9120817AS ATA Device
i ran all three prime95 tests for three hours each and everything passed no errors or warnings then i went to do dishes with just itunes running and when i came back windows had recovered form an unexpected shutdown i have attached a system health report and dump files current as of 2:35 pm today
please help thank you for your time
 

My Computer

Computer Manufacturer/Model Number
Hp compaq 6530b
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 duo p8400 @2.26GHz 2.27GHz
Memory
2.00 gig
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
seagate ST9120817AS ATA Device
Still the same crashes, but now the BIOS is updated

At this time, I would contact Joy Systems and link them to this thread and have them sort it out since you just got this laptop a month ago. There is no telling if these BSODs were occurring with the previous owner.


BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Mon Feb 20 15:19:24.933 2012 (UTC - 5:00)
System Uptime: 0 days 0:30:11.712
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 12/02/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Mon Feb 20 14:48:18.860 2012 (UTC - 5:00)
System Uptime: 0 days 0:42:25.639
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  Defrag.exe
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
BiosReleaseDate = 12/02/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6530b (FZ565UC#ABA)
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz"
MaxSpeed:     2260
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I contacted Joy systems and they sent me a new hdd and i installed it into my system and installed windows 7 with the disk I got with the laptop and everything was running fine untill I installed 78 important updates from windows and after a while it crashed again I set my system back to before the updates using system restore and I havent re installed the updates and no crashes I have attached the dump files along with a perfmon report please help
 

My Computer

Computer Manufacturer/Model Number
Hp compaq 6530b
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 duo p8400 @2.26GHz 2.27GHz
Memory
2.00 gig
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
seagate ST9120817AS ATA Device
There are no crashes in the report. If your computer is running ok, I guess leave it. But you will be missing important security updates for windows.
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
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