BSOD, need help to analyse dmp file

[karlsnooks]

no. The chkdsklogs you have submitted show some peculiarities. I'll respond after you have the seagate results.

 

[greenlocal]

hi when i double click on the iso it opens like a winzip..how do i burn it into a cd?

 

[greenlocal]

hi i have burned the file into a disc but when i open it doesn't autorun..which should i select ?? (Refer attachment)

 

[karlsnooks]

I don't have the slightest idea what you have done.

http://www.seagate.com/staticfiles/support/seatools/SeaToolsDOS223ALL.ISO

That's an iso file file. After downloading, right-click on the ISO file .

You should see a menu and the very first choice should be Burn

If it is not, then download and use ImgBurn to burn the iso to dvd.

The Official ImgBurn Website

 

[greenlocal]

there is no burn in the mennu, first choice is open with winzip. will try again tomorrow

 

[greenlocal]

i have reboot the pc with the disc in it, the seagate tools dos ran but it came out no device found....this is so weird..

 

[karlsnooks]

Greenlocal,
Did you burn SeaToolsDOS223ALL.ISO to a DVD? Yes/No.

If yes, then how.

 

[karlsnooks]

greenlocal,
To satisfy my curiosity:
CTRL + ESC key combo | type isoburn | ENTER

Do you get a message window on the screen about usage of IsoBurn?