BSOD need help to troubleshoot and repair. Thank you!

AKJM80

New member
Local time
7:24 PM
Messages
3
Location
Lynnwood, WA
Hello, I have a Toshiba Satellite P-305 running windows 7 professional x64 and I have been having some issues with getting the BSOD. My wife has been getting the BSOD's and told me about it. I went computer > c: > windows > minidump and there were 6 files. Need help determining what is causing the BSOD and resolving the issues.

Thank you!

Is Windows 7 Professional . . .
- x64
- the original installed OS on the system? WIndows Vista Home premium x64
- an OEM or full retail version? Win 7 is a full retail version


- What is the age of system (hardware)? The system hardware is about 3 years old, maybe 4.
- What is the age of OS installation (have you re-installed the OS?) I installed Windows 7 as a clean install around August 2010

View attachment 187255

View attachment 187256
 

My Computer My Computer

At a glance

Windows 7 professional x64Intel Core 2 Duo T6400 @ 2.00 GHz4.00 GB ram
Computer Manufacturer/Model Number
Toshiba / Satellite P305
OS
Windows 7 professional x64
CPU
Intel Core 2 Duo T6400 @ 2.00 GHz
Memory
4.00 GB ram
Internet Speed
FiOS 25MB upload 25MB download
Hi.

Update the software\driver for your Memory Card Reader driver by O2Micro.

O2Micro - Welcome

Remove avast from your system.

Download,install and use Microsoft Security Essentials with windows firewall.

Update also these old drivers,
Code:
tifsfilt.sys        fffff880`01bda000    fffff880`01bf1000    0x00017000    0x46d56889    29-Aug-07 2:37:29 μμ                        
timntr.sys        fffff880`01ac1000    fffff880`01b71000    0x000b0000    0x46d568bf    29-Aug-07 2:38:23 μμ                        
TVALZ_O.SYS        fffff880`01bcd000    fffff880`01bd1e80    0x00004e80    0x4733cf39    09-Nov-07 5:08:41 πμ                        
tdrpman.sys        fffff880`0153a000    fffff880`015ce000    0x00094000    0x473856e1    12-Nov-07 3:36:33 μμ                        
snapman.sys        fffff880`01800000    fffff880`0183b000    0x0003b000    0x47453b95    22-Nov-07 10:19:33 πμ                        
SynTP.sys        fffff880`0443f000    fffff880`04494000    0x00055000    0x474f64b7    30-Nov-07 3:17:43 πμ                        
o2sdx64.sys        fffff880`05feb000    fffff880`05ff6280    0x0000b280    0x47c7d9dd    29-Feb-08 12:09:33 μμ                        
o2mdx64.sys        fffff880`05800000    fffff880`0580cd00    0x0000cd00    0x47cc9117    04-Mar-08 2:00:23 πμ                        
yk62x64.sys        fffff880`05f88000    fffff880`05feb000    0x00063000    0x49a2ba83    23-Feb-09 5:02:27 μμ
How to find and update drivers? read this >--> HOW TO FIND SOFTWARE\DRIVERS.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit SP1Intel Core 2 Quad Q66002X2GB DDR2 PC6400 800MHZ DUAL CHANNELXFX RADEON HD 6850 1GB GDDR5
Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
Perfmon file

Here is the Perfmon file that I forgot to add to the previous posting.

View attachment 187259
 

My Computer My Computer

At a glance

Windows 7 professional x64Intel Core 2 Duo T6400 @ 2.00 GHz4.00 GB ram
Computer Manufacturer/Model Number
Toshiba / Satellite P305
OS
Windows 7 professional x64
CPU
Intel Core 2 Duo T6400 @ 2.00 GHz
Memory
4.00 GB ram
Internet Speed
FiOS 25MB upload 25MB download
All of your .dmp files are blaming o2sdx64.sys ( Memory Card Reader driver by O2Micro ) as the reason for your crashes.. You will need to find a windows 7 driver, or install a compatible card reader... ;)


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Users\SP1\Desktop\120511-25896-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c4c0?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02a01000 PsLoadedModuleList = 0xfffff800`02c46670
Debug session time: Mon Dec  5 16:43:39.302 2011 (UTC - 5:00)
System Uptime: 0 days 0:48:27.081
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800561c050, fffff80000b9c4d8, fffffa8006af17f0}

*** WARNING: Unable to verify timestamp for o2sdx64.sys
*** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
Probably caused by : o2sdx64.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800561c050, Physical Device Object of the stack
Arg3: fffff80000b9c4d8, Functional Device Object of the stack
Arg4: fffffa8006af17f0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: fffffa80050fc540

IMAGE_NAME:  o2sdx64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  47c7d9dd

MODULE_NAME: o2sdx64

FAULTING_MODULE: fffff88005feb000 o2sdx64

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`00b9c488 fffff800`02aebcd2 : 00000000`0000009f 00000000`00000003 fffffa80`0561c050 fffff800`00b9c4d8 : nt!KeBugCheckEx
fffff800`00b9c490 fffff800`02a895fc : fffff800`00b9c5c0 fffff800`00b9c5c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c530 fffff800`02a89496 : fffffa80`0704ac68 fffffa80`0704ac68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c5a0 fffff800`02a8937e : 00000006`c4c165e5 fffff800`00b9cc18 00000000`0002d7ee fffff800`02bf8048 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cbf0 fffff800`02a89167 : 00000001`51a3c3c2 00000001`0002d7ee 00000001`51a3c3cd 00000000`000000ee : nt!KiTimerExpiration+0x1be
fffff800`00b9cc90 fffff800`02a7596a : fffff800`02bf3e80 fffff800`02c01cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_o2sdx64.sys

BUCKET_ID:  X64_0x9F_3_IMAGE_o2sdx64.sys

Followup: MachineOwner
---------

0: kd> lmvm o2sdx64
start             end                 module name
fffff880`05feb000 fffff880`05ff6280   o2sdx64  T (no symbols)           
    Loaded symbol image file: o2sdx64.sys
    Image path: \SystemRoot\system32\DRIVERS\o2sdx64.sys
    Image name: o2sdx64.sys
    Timestamp:        Fri Feb 29 05:09:33 2008 (47C7D9DD)
    CheckSum:         000136C7
    ImageSize:        0000B280
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


EDIT: Drats, panais beat me to it!! ;)
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
I have uninstalled Avast (not sure if that program had anything to do with the BSOD or if that was a personal/professional preference, but I did it any way). Then I searched 02Micro's website for the drivers. I was unable to find them so I called and am awaiting a call back. I will update the drivers that I can and then post again.

Thank you to everyone that has weighed in and given helpful input. I really appreciate your willingness to help and of course the speed!!!
Thank you!
 

My Computer My Computer

At a glance

Windows 7 professional x64Intel Core 2 Duo T6400 @ 2.00 GHz4.00 GB ram
Computer Manufacturer/Model Number
Toshiba / Satellite P305
OS
Windows 7 professional x64
CPU
Intel Core 2 Duo T6400 @ 2.00 GHz
Memory
4.00 GB ram
Internet Speed
FiOS 25MB upload 25MB download
Good luck, and be sure to let us know how it comes out! ;)
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
I have uninstalled Avast (not sure if that program had anything to do with the BSOD or if that was a personal/professional preference, but I did it any way). Then I searched 02Micro's website for the drivers. I was unable to find them so I called and am awaiting a call back. I will update the drivers that I can and then post again.

Thank you to everyone that has weighed in and given helpful input. I really appreciate your willingness to help and of course the speed!!!
Thank you!

When you will finish with the above steps please post back.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit SP1Intel Core 2 Quad Q66002X2GB DDR2 PC6400 800MHZ DUAL CHANNELXFX RADEON HD 6850 1GB GDDR5
Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
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