BSOD ntfs.sys Win7

sig331

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I hate that my first post has to be a request for help, but here it goes.

I have an HP Pavilion dv7 notebook. Twice over the last week it has given me the BSOD, the message only stays up briefly, but one thing I have caught is a reference to ntfs.sys. The system then tries reboot, but says it cannot find a hard drive, the diagnostic tools and BIOS all say no HDD. Powering down and back up normally will get me back to windows. :mad:

System info:
HP Pavilion dv7
Windows 7 Home Premium x64, OEM
System age is about 3 months, same goes for the OS
No OS reinstalls

I have attached the necessary output.

Thanks in advance.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7
OS
Windows 7 Home Premium 64 bit
CPU
Intel i3 M350 (2.27 x2)
Memory
4 GB
I hate that my first post has to be a request for help, but here it goes.

I have an HP Pavilion dv7 notebook. Twice over the last week it has given me the BSOD, the message only stays up briefly, but one thing I have caught is a reference to ntfs.sys. The system then tries reboot, but says it cannot find a hard drive, the diagnostic tools and BIOS all say no HDD. Powering down and back up normally will get me back to windows. :mad:

System info:
HP Pavilion dv7
Windows 7 Home Premium x64, OEM
System age is about 3 months, same goes for the OS
No OS reinstalls

I have attached the necessary output.

Thanks in advance.


No DMP included try this method

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
No DMP included try this method

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

Odd, the minidump folder does not exist on this machine. Maybe windows isn't catching the crash?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7
OS
Windows 7 Home Premium 64 bit
CPU
Intel i3 M350 (2.27 x2)
Memory
4 GB
No DMP included try this method

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

Odd, the minidump folder does not exist on this machine. Maybe windows isn't catching the crash?


Try configuring your control panel like this pic
 
Last edited:

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
The write event log option is already checked.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7
OS
Windows 7 Home Premium 64 bit
CPU
Intel i3 M350 (2.27 x2)
Memory
4 GB
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