BSOD ntoskrnl.exe file

[lildave1756]

Hello, recently I've been getting BSoDs constantly lately and I have gotten nowhere near fixing this I feel like. When I run "WhoCrash" and analyze the dump file(s), I get this reading:
[FONT=Segoe UI, Arial]On Fri 11/16/2012 9:26:10 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\111612-17238-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x7EFC0)
Bugcheck code: 0xE1 (0xFFFFF800035D6560, 0x2, 0xFFFFFA8007C18A60, 0xFFFFFA8007C18A60)
Error: [FONT=Segoe UI, Arial]WORKER_THREAD_RETURNED_AT_BAD_IRQL[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a worker thread completed and returned with IRQL at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

[/FONT]I'm not a "computer-nerd" as much and I'm not taking any classes on computer hardware so far until next year. But I haven't seen any topics that could help me possibly. I believe this may be an issue with memory (I've tried downloading and playing a game and the BSOD would pop-up)

 

[Arc]

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

 

[lildave1756]

I did the Driver Verifier but where can I find the results? I restarted my laptop after setting it up and got a BSoD instantly on login. As for the MSINFO, I did as you said.

 

[Arc]

Well, do a couple of things .....

• Disable driver verifier.
• Uninstall McAfee Using McAfee Removal Tool.Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
• Uninstall MagicDisc.
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Let us know the results.

 

[lildave1756]

I uninstalled MagicISO as it was one of the issues found. I will try to uninstall McAfee if I am able to. Right now my computer is super-slow and I'm getting BSoD's almost every time I'm trying to login and let everything load.
Here are the new dump files from just today:

 

[Arc]

Your step of uninstalling MagisIso is right. All the crashes indicated it. My anticipation was about magic Disc .... but they uses the same drivers.

Boot into http://www.sevenforums.com/tutorials/69585-safe-mode.html, anf then uninstall McAfee and MagicDisc, then try to boot normally again.

Can you boot now? Or still it is crashing on boot/logon?

 

[lildave1756]

I'm able to boot in normally now but for some reason my fan sounds like it's running a game and randomly a BSoD will occur if I try to do a disk cleanup. I'm not sure how to boot into safe mode anymore on my laptop.
I managed to uninstall MagicISO and Magic Disk (I find it odd they decided to cause issues now because they never have) and McAfee I still have to uninstall. Is it security scan or SecurityCenter I need to uninstall? I haven't ran into any BSoD's since I logged on right now though

 

[Arc]

Dont hesitate about uninstalling McAfee, entirely.

Follow the steps there, use Microsoft Security essentials.

 

[lildave1756]

I currently have MSE installed along with Malwarebytes antivirus program. Forgot to set MSE as firewalls because McAfee is currently taking it's place

 

[Arc]

I currently have MSE installed along with Malwarebytes antivirus program. Forgot to set MSE as firewalls because McAfee is currently taking it's place

So now you have McAfee + MSE?

 

[lildave1756]

Correct. And like I said before, I haven't ran into any BSoD's yet so uninstalling MagicISO may have done the trick. Is there any ways I could still use an ISO program that won't cause any BSoD's?

 

[Arc]

Tell me, what is the reason that you are not willing to uninstall McAfee?

It is the worst ever antivirus, and most frequent BSOD causer.

If you keep it there, your system will never be stable in long run.

It is bad to have McAfee than having no antivirus, and it is worst to have two antivirus programs installed at the same time.

You can understand that I will not suggest you anything wrong. And still if you fail to trust me, unfortunately I cannot be more helpful for you.

If your computer does crash or does not, I will gain nothing, I will loss nothing. As you asked for suggestions, I suggested on my best. But if you dont accept .... I will call it a day.

 

[lildave1756]

I will uninstall McAfee and I agree that it is completely useless considering I had a horrible ZeroAccess trojan/virus attack earlier this summer and McAfee did nothing to help or stop it. I'll stick with just MSE and Malwarebytes (just as secondary "opinion" in viruses)
Thank you, if the same BSoD continues to happen I'll post again. Also any suggestions for any programs to open ISO files that won't cause the same problem?

 

[Arc]

All the ISO mounting programs are somehow troublesome. You may try a latest version of MagicDisc, a fresh downloaded copy. But if it crashes again, get rid of it.

IMO, the best option is to use 7-Zip. It extracts all the ISO/image files, so your purpose will served rightly. At a maximum you will miss some DVD menus.