BSOD ntoskrnl.exe

[nishanksaini]

Hi All
i started receiving BSOD's with error
page_fault_in_nonpaged_area
i am attaching my dmp files with this post
thanks in advance

 

[FredeGail]

Hello nishanksaini and welcome to Sevenforums.

:ar:BSOD Report

Drivers to be aware of

Your Avast anti-virus is making a wide pattern through the dumps. If you're a subscriber of the Avast anti-virus software and is planning to keep Avast, I recommend contacting Avast's Costumer Service in order to fix this issue. Though -

   Warning

Make sure your Avast is up-to-date, it's common that parts of the software, is not working as it should with Windows. Avast is releasing updates and fixes to their software, therefor- it's important to let Avast install updates automatically.

• If you're a free user of Avast, we'd recommend the known and stable anti-virus software, MSSE - Microsoft's solution to security. Remember to use the Avast Uninstaller if you desire to uninstall Avast.

avast! Uninstall Utility | Download aswClear for avast! Removal

LMVM aswSnx.sys

4: kd> lmvm aswSnx
start             end                 module name
fffff880`01800000 fffff880`018cd000   aswSnx   T (no symbols)           
    Loaded symbol image file: aswSnx.SYS
    Image path: [B][COLOR="Red"]\SystemRoot\System32\Drivers\aswSnx.SYS[/COLOR][/B]
    Image name: aswSnx.SYS
    Timestamp:        Wed Mar 07 01:04:05 2012 (4F56A5F5)
    CheckSum:         000CF38B
    ImageSize:        000CD000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

0x50

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a005df6000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8000374e079, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000000, (reserved)

The Page_fault_in_nonpaged_area - is a typical bugcheck known for Memory. Have you been running a lot of software or installed new software recently? You can also point it to bad memory sticks, therefor - you're able to download a copy of Memtest86+ and run 7-8 passes.

Memtest84+

SFC /scannow

We usually ask people to do this command to check if Windows is corrupted. It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.

   Tip

If you're having a custom customization layer on your Aero, it's likely to get restored to default.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Best Regards,
Frederik.

 

[writhziden]

The crash reports also indicate a problem with getting Windows updates installed. Make sure you do not have a bad Windows install: Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.

 

[FredeGail]

Follow my and writhziden's suggestions and return here. Hopefully we'll have positive results.
Also upload any new incoming dumps. Thank you for your provided information.

Best Regards,
Frederik.

 

[nishanksaini]

getting the same BSOD's

thanks Frederik & writhziden for replying

but after ur reply i'v contacted avast for the same
and they provided me with a beta version of the software but even after installing that i am getting the same BSOD's
now i have uninstalled the avast antivirus
but the problem persist's
now with another module that is ntkrnlmp.exe
kindly help i am attaching the minidump files

Thanking You
Nishank Saini

 

[FredeGail]

Welcome back,

Did you use the uninstall utility?
I still see the driver persist in the BSODs for today.

Short Summary

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a00cd66000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80003736079, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a004366000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80003755079, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Make your way to C:\Windows\System32\Drivers and see if aswSnx.sys is still there.

Best Regards,
Frederik.

 

[z3r010]

You are not providing enough info for us to be able to help you efficiently, before anymore help can be given please provide all of the following information.

Is Windows 7 . . .
- the original installed OS on the system?
- an OEM or full retail version?
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)?
- What is the age of OS installation (have you re-installed the OS?)
- Provide system spec info here - http://www.sevenforums.com/profile.php?do=extra

Also Download and run the MGADiagtool.
Then click Continue, then click Copy, and then paste the information in your post inside [code] [/code] tags.