BSOD occuring when logging in, error 0x0000007a

[barryc182]

Windows 7 ultimate
service pack 1
4GB Ram
500GB Hard drive

BSOD keeps occurring when i log in or leave the computer for a while, tried many solutions none of which have worked yet.

Followed the uploading instructions and also found out that the system health report isn't working and says "the interface is unknown"

please help.

 

[zigzag3143]

Memory corruption related to your AVG.


I notice your AVG which is often at least a contributing cause of BSOD'S . Please remove and replace your AVG with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide

Microsoft Security Essentials - Free Antivirus for Windows

 

[barryc182]

Still occurring

I downloaded the AVG 32bit removal application and ran it, but still the BSOD is happening.

any other solutions?

 

[zigzag3143]

I downloaded the AVG 32bit removal application and ran it, but still the BSOD is happening.

any other solutions?

We still need the new dmps

 

[barryc182]

New mini dumps

hey sorry, I have attached them as requested

thanks.

 

[zigzag3143]

hey sorry, I have attached them as requested

thanks.

Virtually identical. Either a paging file problem or disk controller. Please run CHKDSK


A- CHKDSK /R /F:

Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

See "CHKDSK LogFile" below in order to check the results of the test.

B- Elevated Command Prompt:

Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

C-CHKDSK LogFile:

Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

Expand the Windows logs heading, then select the Application log file entry.

Double click on the Source column header.

Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).

Copy/paste the results into your next post.

 

[barryc182]

Chk dsk

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 04/01/2012 19:48:45
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Barry-PC
Description:


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
143360 file records processed.

File verification completed.
274 large file records processed.

0 bad file records processed.

2 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
184660 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
143360 file SDs/SIDs processed.

Cleaning up 16 unused index entries from index $SII of file 0x9.
Cleaning up 16 unused index entries from index $SDH of file 0x9.
Cleaning up 16 unused security descriptors.
Security descriptor verification completed.
20651 data files processed.

CHKDSK is verifying Usn Journal...
35861976 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
143344 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
61585143 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

297156607 KB total disk space.
50498984 KB in 103859 files.
62620 KB in 20652 indexes.
0 KB in bad sectors.
254431 KB in use by the system.
65536 KB occupied by the log file.
246340572 KB available on disk.

4096 bytes in each allocation unit.
74289151 total allocation units on disk.
61585143 allocation units available on disk.

Internal Info:
00 30 02 00 69 e6 01 00 89 5a 03 00 00 00 00 00 .0..i....Z......
4f 2f 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 O/..,...........
a8 8d 09 00 50 01 08 00 50 01 08 00 00 00 08 00 ....P...P.......

Windows has finished checking your disk.
Please wait while your computer restarts.

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 04/01/2012 19:48:45
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Barry-PC
Description:


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
143360 file records processed.

File verification completed.
274 large file records processed.

0 bad file records processed.

2 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
184660 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
143360 file SDs/SIDs processed.

Cleaning up 16 unused index entries from index $SII of file 0x9.
Cleaning up 16 unused index entries from index $SDH of file 0x9.
Cleaning up 16 unused security descriptors.
Security descriptor verification completed.
20651 data files processed.

CHKDSK is verifying Usn Journal...
35861976 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
143344 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
61585143 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

297156607 KB total disk space.
50498984 KB in 103859 files.
62620 KB in 20652 indexes.
0 KB in bad sectors.
254431 KB in use by the system.
65536 KB occupied by the log file.
246340572 KB available on disk.

4096 bytes in each allocation unit.
74289151 total allocation units on disk.
61585143 allocation units available on disk.

Internal Info:
00 30 02 00 69 e6 01 00 89 5a 03 00 00 00 00 00 .0..i....Z......
4f 2f 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 O/..,...........
a8 8d 09 00 50 01 08 00 50 01 08 00 00 00 08 00 ....P...P.......

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-04T19:48:45.000000000Z" />
<EventRecordID>1703</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Barry-PC</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
143360 file records processed.

File verification completed.
274 large file records processed.

0 bad file records processed.

2 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
184660 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
143360 file SDs/SIDs processed.

Cleaning up 16 unused index entries from index $SII of file 0x9.
Cleaning up 16 unused index entries from index $SDH of file 0x9.
Cleaning up 16 unused security descriptors.
Security descriptor verification completed.
20651 data files processed.

CHKDSK is verifying Usn Journal...
35861976 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
143344 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
61585143 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

297156607 KB total disk space.
50498984 KB in 103859 files.
62620 KB in 20652 indexes.
0 KB in bad sectors.
254431 KB in use by the system.
65536 KB occupied by the log file.
246340572 KB available on disk.

4096 bytes in each allocation unit.
74289151 total allocation units on disk.
61585143 allocation units available on disk.

Internal Info:
00 30 02 00 69 e6 01 00 89 5a 03 00 00 00 00 00 .0..i....Z......
4f 2f 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 O/..,...........
a8 8d 09 00 50 01 08 00 50 01 08 00 00 00 08 00 ....P...P.......

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>

 

[zigzag3143]

CHKDSK found and fixed errors. Still having problems?

 

[barryc182]

Chk dsk

CHKDSK found and fixed errors. Still having problems?

I think its solved it... as it hasn't happened since, I'll keep in touch and let you know.

thank you so much.

 

[barryc182]

hibernation

When logging back on from hibernation the BSOD happens again, what could be causing this?

 

[zigzag3143]

When logging back on from hibernation the BSOD happens again, what could be causing this?

We still need the DMPS

 

[barryc182]

New dumps for same problem

these are the new dumps after everything that has been done...

thanks

 

[zigzag3143]

these are the new dumps after everything that has been done...

thanks

Again it points to HD issues.


KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: c057bfb8, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000000e, error status (normally i/o status code)
Arg3: 1218b8c0, current process (virtual address for lock type 3, or PTE)
Arg4: af7f74da, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

 

[barryc182]

these are the new dumps after everything that has been done...

thanks

Again it points to HD issues.


KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: c057bfb8, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000000e, error status (normally i/o status code)
Arg3: 1218b8c0, current process (virtual address for lock type 3, or PTE)
Arg4: af7f74da, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

The solution in other words is to replace the hard drive to fix the errors?

what usually causes these errors just so i avoid it in the future?

THANKS