Solved BSOD occurring when testing custom PC with BurnIn Test...please help!!

Mr Davo

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Hi Everyone,

I have just assembled a custom PC, with relatively high end specs, and unfortunately Windows (7 x64) is giving me a BSOD whilst performing testing with BurnIn Test. The PC has crashed at least 4 or 5 times since I started testing with BurnIn Test. In addition to attaching the required files for fault finding I have taken the liberty of linking to the following additional information -

Here are two screen captures that represent the error message as shown under Windows -

BSOD-Desc-Capture-1.PNG


BSOD-Desc-Capture-2.PNG


Following are two files from the 1st BSOD occurrence (both were indicated as additional information within the BSOD message - as shown above).

MiniDump File

SysData

In an effort to fault find this issue on my own I have changed the graphics card over and tested, however results are comparable, with the same BSOD message being presented.

Finally here is a link to the attached RAR file - SF_15-10-2013.rar

Any help here will be greatly appreciated. I have really been looking forward to putting this new PC through it's paces!

Kind Regards,

Davo
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Velocity
OS
Windows 7 (XP, by Virtualization)
CPU
Intel i7 3820 (@ 3.6GHz)
Motherboard
Gigabtye X79-UP4
Memory
16 Gig DDR3 2133 (overclocked @ 2933MHz - 22GB/s)
Graphics Card(s)
ATI Radeon HD7800
Monitor(s) Displays
3
Screen Resolution
6400 x 1440 (3 Monitors, 1 Extra High Def!)
Hard Drives
500G SSD RAID 0 (Seq Read @ 889MB/s | Seq Write @ 844MB/s)
PSU
700 Watt
Case
Thermaltake
Keyboard
Microsoft
Mouse
Logitech
Internet Speed
20Mbps
Antivirus
AVG Internet Security Business Edition
Browser
Chrome
Other Info
7.7 on the Windows 7 INDEX! Not quite 7.9!!!

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hello Arc,

Thank you very much for your input here. I am using the Samsung 840 EVO Series hard drive, as a result I am wondering where I should update the firmware from (Samsung or directly from Intel - as you originally suggested).

Cheers

Davo
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Velocity
OS
Windows 7 (XP, by Virtualization)
CPU
Intel i7 3820 (@ 3.6GHz)
Motherboard
Gigabtye X79-UP4
Memory
16 Gig DDR3 2133 (overclocked @ 2933MHz - 22GB/s)
Graphics Card(s)
ATI Radeon HD7800
Monitor(s) Displays
3
Screen Resolution
6400 x 1440 (3 Monitors, 1 Extra High Def!)
Hard Drives
500G SSD RAID 0 (Seq Read @ 889MB/s | Seq Write @ 844MB/s)
PSU
700 Watt
Case
Thermaltake
Keyboard
Microsoft
Mouse
Logitech
Internet Speed
20Mbps
Antivirus
AVG Internet Security Business Edition
Browser
Chrome
Other Info
7.7 on the Windows 7 INDEX! Not quite 7.9!!!
My earnest apologies. I posted a blunder there. Your SSD is Samsung, and you need to update it from Samsung only.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Thanks Arc :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Velocity
OS
Windows 7 (XP, by Virtualization)
CPU
Intel i7 3820 (@ 3.6GHz)
Motherboard
Gigabtye X79-UP4
Memory
16 Gig DDR3 2133 (overclocked @ 2933MHz - 22GB/s)
Graphics Card(s)
ATI Radeon HD7800
Monitor(s) Displays
3
Screen Resolution
6400 x 1440 (3 Monitors, 1 Extra High Def!)
Hard Drives
500G SSD RAID 0 (Seq Read @ 889MB/s | Seq Write @ 844MB/s)
PSU
700 Watt
Case
Thermaltake
Keyboard
Microsoft
Mouse
Logitech
Internet Speed
20Mbps
Antivirus
AVG Internet Security Business Edition
Browser
Chrome
Other Info
7.7 on the Windows 7 INDEX! Not quite 7.9!!!
SOLUTION: Use newest drivers from the Gigabyte Site! :)

Hi Everyone,

I have managed to make this system stable, now at just over 49 hours running BurnIn Test (CPU, RAM & Graphics running at 95%).

Ultimately the issue came back to drivers, I used the drivers supplied on the CD that came with the motherboard, and these were dated as late September (2013).

Screen shot of the CD folders -

Gigabyte-Chipset-Drivers-from-Disk.JPG


I downloaded the most recent drivers from the Gigabyte Site, dated at the 1/10/2013 and everything is working well.

Gigabyte-Chipset-Drivers-from-Internet.JPG


I also noticed on the Gigabyte Site that the F4 BIOS was released on the 5/09/2013 - and in all likelihood it was shortly after this that they updated the relevant driver files.

Lesson here, when playing with high end kit always download drivers from the manufacturers web site (the CD that comes in the box basically belongs in the BIN!).

Thanks for all of your assistance.

Kind Regards,

Davo
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Velocity
OS
Windows 7 (XP, by Virtualization)
CPU
Intel i7 3820 (@ 3.6GHz)
Motherboard
Gigabtye X79-UP4
Memory
16 Gig DDR3 2133 (overclocked @ 2933MHz - 22GB/s)
Graphics Card(s)
ATI Radeon HD7800
Monitor(s) Displays
3
Screen Resolution
6400 x 1440 (3 Monitors, 1 Extra High Def!)
Hard Drives
500G SSD RAID 0 (Seq Read @ 889MB/s | Seq Write @ 844MB/s)
PSU
700 Watt
Case
Thermaltake
Keyboard
Microsoft
Mouse
Logitech
Internet Speed
20Mbps
Antivirus
AVG Internet Security Business Edition
Browser
Chrome
Other Info
7.7 on the Windows 7 INDEX! Not quite 7.9!!!
Well done!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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