BSOD occurs when color mode is changed to 32bit

Vishalshetty

New member
Local time
4:19 AM
Messages
51
Hello,
Recently, i installed win 7 and then when i updated my graphics card to the latest driver, it started giving Bluescreens. If i want to use my computer without getting the BSOD, i have to change the color mode from 32bit to 16 bit.

This error is been coming even in my previous windows (Windows Xp)

Need help here.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome
Hiya and welcome to SevenForums!:orb:
Code:
807e0018  909b34f0Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
 igdkmd32+0x17f4f0
807e001c  909b34f0 igdkmd32+0x17f4f0
807e0020  909d846f igdkmd32+0x1a446f
807e0024  84fb4008
807e0028  01061200
807e002c  00000002
807e0030  807e0054
807e0034  9095c95d igdkmd32+0x12895d

Run Display Driver Uninstaller(DDU)
When you are done running DDU install your graphics driver again. This is the guide for DDU: http://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Ok,
im doing it rite now, will reply u wid the results! :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome
I'm gonna wait.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome
The latest dump didn't have any traces of the graphics driver.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
The latest dump didn't have any traces of the graphics driver.

Hey, i ran driver verifier,
but should i put the color mode to 32bit so that it might get bluescreen or should i leave it in 16bit itself??
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome
Try to put it in 32bit.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Try to put it in 32bit.

It crashed,
the error is the same like last one

KERNAL_MODE_EXCEPTION

with fileinfo.sys, fltmgr.sys and ntkrnlpa.sys.
I use bluescreen view to view the dumpfile!
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome
Please post the latest dump. Also BlueScreenView is not a good idea. It provides false information and shouldn't be used.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Please post the latest dump. Also BlueScreenView is not a good idea. It provides false information and shouldn't be used.

K, ill stop using it.

Here is the dumpfile!!

One thing im thinking rite now,
this issue can be resolved rite, cuz i can't buy another laptop!
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome
Of course it can be resolved.
Code:
94e07ab4  00000000
94e07ab8  82040000Unable to load image \SystemRoot\system32\DRIVERS\netw5v32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netw5v32.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v32.sys
 netw5v32+0x19000
94e07abc  00000000

Update your Intel WiFi driver.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Of course it can be resolved.
Code:
94e07ab4  00000000
94e07ab8  82040000Unable to load image \SystemRoot\system32\DRIVERS\netw5v32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netw5v32.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v32.sys
 netw5v32+0x19000
94e07abc  00000000

Update your Intel WiFi driver.

After Updating, what should i do next??
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome
Wait and see if you get another BSOD.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Wait and see if you get another BSOD.

Ok, the driver is downloading,
its 127mb so will reply u the results around 15mins later!
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome
That's good to hear.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core 2 Duo T5750 @2.0ghz3GB DDR2Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
Intel Core 2 Duo T5750 @2.0ghz
Memory
3GB DDR2
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family
Screen Resolution
1280x800
Hard Drives
Toshiba MK1646GSX ATA device
Mouse
HID Compilant device
Browser
Google Chrome
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